Local Reviews
In June 2012, Phil G said about Fermain Valley Hotel
Just returned from an excellent 7 day stay at this hotel. Beautiful views, superb room and great food. All the staff were professional, pleasant and engaging especially the dining room staff and the staff in the Rock Garden Bistro.
A little trouble with the kitchen on our arrival & departure when there was a problem with the gas supply. No mention of "mouse around and kitchen close down". I think that the comments from mark I are completely innacurate.
During the gas problem the meals were served in the Venue which was an enjoyable stroll through the beautiful landscaped gardens.
A little trouble with the kitchen on our arrival & departure when there was a problem with the gas supply. No mention of "mouse around and kitchen close down". I think that the comments from mark I are completely innacurate.
During the gas problem the meals were served in the Venue which was an enjoyable stroll through the beautiful landscaped gardens.
Source: tripadvisor.co.uk
In June 2012, Susan D said about Fermain Valley Hotel
Although slightly small, the room was comfortable and contained all we needed for an enjoyable stay. Plenty of tea/coffee, complimentary bottled water in the fridge every day and also a complimentary daily carafe of sherry. The balcony was the main bonus, overlooking the gardens and with a view of the bay. The housekeeping staff were excellent, leaving the room beautifully clean and tidy in the morning and preparing the room for bedtime in the evening.
The staff in the bar and restaurant were polite, efficient and non-intrusive and those on reception were friendly and extremely helpful. Nothing was ever too much trouble for anyone.
We would have no hesitation in staying here again - in fact, we'd be disappointed if we couldn't!
The staff in the bar and restaurant were polite, efficient and non-intrusive and those on reception were friendly and extremely helpful. Nothing was ever too much trouble for anyone.
We would have no hesitation in staying here again - in fact, we'd be disappointed if we couldn't!
Source: tripadvisor.co.uk
In June 2012, littlegib said about Fermain Valley Hotel
Just spent five nights with friends at The Fermain Valley Hotel We were all very impressed with the Hotel & location, the setting is beautiful. Lovely views from our Gold balcony rooms. The rooms were very comfortable, with lovely decor. Bathrooms were spotless with towelling dressing gowns & slippers, & clean towels everyday. Complimentary bottled water, sherry, fudge & fruit, plus plenty of teas & coffee. But we think the best part of our stay were the Staff! They were all lovely & so friendly & helpful. Nothing too much trouble. Must give Robert a mention, he was fabulous!! Also the food in the Restaurant was spot on, enjoyed every meal. There is a lovely walk down the lane to Fermain beach, which also has a great little cafe/restaurant. We had a great holiday and would recommend this Hotel to anyone. A big thank you to everyone at the Fermain Valley.....
Source: tripadvisor.co.uk
In June 2012, Joan W said about Fermain Valley Hotel
We have just returned from a wonderful 5 night breakaway in this outstanding hotel.We stayed in a Platinum room overlooking beautiful Fermain Bay.Breathtaking! Our room was just as it looked on the excellent website;so clean,bright,spacious and welcoming.The staff could not have been more friendly or helpful.So efficient and always cheerul.Food excellent! We will certainly use this lovely hotel again.
Source: tripadvisor.co.uk
In July 2012, Tommyhearn said about Fermain Valley Hotel
Recently stayed for 3 days at the Fermain Valley for a wedding in Guernsey and had a lovely time. The staff were very friendly and welcoming. We had a room with a little balcony and the sun shone the three days we were there so we spent plenty of time sat out on the balcony enjoying the sunshine.
We ate in the restaurant for two nights and the food was fantastic. The restaurant wasn't very busy so there wasn't much atmosphere but we couldn't fault the food or service.
The hotel is a short walk down the hill to Fermain Bay which is beautiful and quiet. You can walk along the cliffs into St Peter Port, which takes about 45mins. We did the walk several times and the views are spectacular, although the walk is very hilly so not for the faint hearted.
All in all a lovely hotel and will definitely be back soon.
We ate in the restaurant for two nights and the food was fantastic. The restaurant wasn't very busy so there wasn't much atmosphere but we couldn't fault the food or service.
The hotel is a short walk down the hill to Fermain Bay which is beautiful and quiet. You can walk along the cliffs into St Peter Port, which takes about 45mins. We did the walk several times and the views are spectacular, although the walk is very hilly so not for the faint hearted.
All in all a lovely hotel and will definitely be back soon.
Source: tripadvisor.co.uk
In August 2012, Amanda M said about Fermain Valley Hotel
My friend and I stayed at the Fermain valley back in April, it has taken me a while to leave feed back but I really felt that they deserved the praise.
I was so impressed by the standard of all the staff we came in contact with, they were extremely pleasant, helpful and most welcoming
All of whom contributed enormously to us having such an enjoyable experience may I congratulate you on the 5 star standard of all your staff.
The food was excellent especially the Lobster and crab ravioli well worth of a Michelin star, the room was very nicely decorated and very clean all the communal areas were spotless, there was also a choice of nicely decorated lounge area to relax in, and our favourite was the study.
The terrace over looking the sea was so tranquil with a breathtaking view, shame about the weather but we took advantage of the private cinema this was available at no extra cost.
There was courtesy bus that took us down to the town free of charge, but for a £1.00 you can go all round the Island by bus
We were on a deal but at no point were we made to feel superior to any of the full paying guests.
I would like to say a big thank you to Gavin who was so helpful when I had a problem with my credit card, also Sarah and Daniel all of whom were a credit to the company.
Fermain valley is well worth a visit.
I was so impressed by the standard of all the staff we came in contact with, they were extremely pleasant, helpful and most welcoming
All of whom contributed enormously to us having such an enjoyable experience may I congratulate you on the 5 star standard of all your staff.
The food was excellent especially the Lobster and crab ravioli well worth of a Michelin star, the room was very nicely decorated and very clean all the communal areas were spotless, there was also a choice of nicely decorated lounge area to relax in, and our favourite was the study.
The terrace over looking the sea was so tranquil with a breathtaking view, shame about the weather but we took advantage of the private cinema this was available at no extra cost.
There was courtesy bus that took us down to the town free of charge, but for a £1.00 you can go all round the Island by bus
We were on a deal but at no point were we made to feel superior to any of the full paying guests.
I would like to say a big thank you to Gavin who was so helpful when I had a problem with my credit card, also Sarah and Daniel all of whom were a credit to the company.
Fermain valley is well worth a visit.
Source: tripadvisor.co.uk
In August 2012, Bobbybobob said about Fermain Valley Hotel
I was invited to sing at a wedding held at The Venue function suite of the hotel. I was that wowed by how lovely this place was I had to write a little review. After a horrendous experience of having to leave all my toiletries at the airport, the hotel staff were so accommodating and gave me a lift to the nearest supermarket so I could freshen up. They didn't have to do that and it was a really nice gesture by the staff. My room was beautifully decorated, clean and bright. All the staff seemed really happy and very professional and courteous. The (buffet) food was excellent and beautifully presented, the grounds were well kept with beautiful flowers in the gardens between the Venue and the main hotel. So, I'd definitely stay there again if I was to return to Guernsey - hopefully for longer next time - and I would recommend this place to anyone.
Source: tripadvisor.co.uk
In August 2012, nicvowles said about Fermain Valley Hotel
I stayed here for business and although it is mainly a leisure hotel I found it surpassed my needs. There are two lovely restaurants, the valley restaurant is great for a more formal dining experience and wonderful food, although you do pay the price (around £20 for a main). The bar next door is more reasonable though and the food is still of a very high quality. I think the rock garden is open every night except Monday, a much more relaxed place to eat and the cocktails are to die for. Overall a great experience, lovely room, attentive staff and good facilities. A walk in the gardens after dinner is recommended.
Source: tripadvisor.co.uk
In August 2012, Ian H said about Fermain Valley Hotel
This hotel deserves to be at the top of the tree. The staff were very helpful, the food excellent and the facilities superb. Yes it was expensive, but to spend all day in and around the hotel instead of the usual "where shall we go today" says it all. Treat yourself.
Source: tripadvisor.co.uk
In August 2012, Sheena1962 said about Fermain Valley Hotel
I managed to book myself and my husband and 4 friends on a Quids in deal for £80.00 per couple for Bed and Breakfast in a Gold Double room including a Cocktail each in the Rock Garden bar on Friday the 24th August.
We do live in Guernsey , but myself and my husband do like to try and stay at Hotels when they have special offers on so when I saw this I did not hesitate to contact my friends to see if they wanted to come.
We checked in at the Hotel and we were greeted by the friendly receptionist who gave us our key's and asked us if we would like her to show us to our room, as one set of friends had already checked in we told her that they would show us where to go.
We went up to room 17 and we were not disapointed , the room was tastefully decorated in pastel colours , with double door's out on to a balcony, it had everthing you would expect of a hotel of that standard including a mini bar with complimentry water, a bottle of sherry, a liitle box of Guernsey Fudge, some fresh fruit,safe , iron, ironing board, they even offered us a turn down service which again they came in and put a little bottle of water and glass each side of the bed with a little card advising us of what the weather would be like for the following day.
We went down in to the bar and ordered coffee and just sat and chatted away ,it was pouring with rain but that did not dampen our spirits, we all decided to go up and get ready and get together for a sherry in one of the rooms at 1800 which we did , we then all went up to the Rock Garden bar and ordered our complimentry CockTail, The Barman was very good and very funny and he knew exactly what everthing was and looked so proffesional when making them. We went and sat out side in the garden under the awning with the heaters until a further four friends joined us for drinks.
I had booked a table in the main restaurant as the Rock Garden was fully booked but we were definately not dispointed. We were given the three course menu along with the a'lcarte and the set menu was so good that we all opted for that at £25.00 per head .
The food and presentation were excellent , the staff were extremely polite and helpful and all together it made for a fantastic night , we went and sat in the lounge with our coffee's etc until our friends taxi arrived and then the rest of us all went up to bed.
We had decided to all meet for breakfast at 0830 and again the staff were very friendly as we asked them if we could have a table for 6 and they kindly set one up for us.
We all ordered our breakfast, again there was everything you would expect , continental, fruit's , yogurt's, meats croissants, you could order smoked kippers , eggs as you like , full english.
We all agreed that we had a fantastic time , again the Hotel, Food,Staff and Friend's Company made it and enjoyable stay and we would definanetly do all over again, our meal and drinks before dinner, wine with our meal, port, irish coffee etc came to £85.00 per couple which was an excellent price.
Well done Robert and your team for giving us an enjoyable stay and making us want to do it all over again, even though we were on a quids in offer we were treated exactly the same as everyone else
Thank You from all of us
We do live in Guernsey , but myself and my husband do like to try and stay at Hotels when they have special offers on so when I saw this I did not hesitate to contact my friends to see if they wanted to come.
We checked in at the Hotel and we were greeted by the friendly receptionist who gave us our key's and asked us if we would like her to show us to our room, as one set of friends had already checked in we told her that they would show us where to go.
We went up to room 17 and we were not disapointed , the room was tastefully decorated in pastel colours , with double door's out on to a balcony, it had everthing you would expect of a hotel of that standard including a mini bar with complimentry water, a bottle of sherry, a liitle box of Guernsey Fudge, some fresh fruit,safe , iron, ironing board, they even offered us a turn down service which again they came in and put a little bottle of water and glass each side of the bed with a little card advising us of what the weather would be like for the following day.
We went down in to the bar and ordered coffee and just sat and chatted away ,it was pouring with rain but that did not dampen our spirits, we all decided to go up and get ready and get together for a sherry in one of the rooms at 1800 which we did , we then all went up to the Rock Garden bar and ordered our complimentry CockTail, The Barman was very good and very funny and he knew exactly what everthing was and looked so proffesional when making them. We went and sat out side in the garden under the awning with the heaters until a further four friends joined us for drinks.
I had booked a table in the main restaurant as the Rock Garden was fully booked but we were definately not dispointed. We were given the three course menu along with the a'lcarte and the set menu was so good that we all opted for that at £25.00 per head .
The food and presentation were excellent , the staff were extremely polite and helpful and all together it made for a fantastic night , we went and sat in the lounge with our coffee's etc until our friends taxi arrived and then the rest of us all went up to bed.
We had decided to all meet for breakfast at 0830 and again the staff were very friendly as we asked them if we could have a table for 6 and they kindly set one up for us.
We all ordered our breakfast, again there was everything you would expect , continental, fruit's , yogurt's, meats croissants, you could order smoked kippers , eggs as you like , full english.
We all agreed that we had a fantastic time , again the Hotel, Food,Staff and Friend's Company made it and enjoyable stay and we would definanetly do all over again, our meal and drinks before dinner, wine with our meal, port, irish coffee etc came to £85.00 per couple which was an excellent price.
Well done Robert and your team for giving us an enjoyable stay and making us want to do it all over again, even though we were on a quids in offer we were treated exactly the same as everyone else
Thank You from all of us
Source: tripadvisor.co.uk