Local Reviews
In July 2023, Eve M said about Fermain Valley Hotel
We had a lovely stay. The staff are genuinely fabulous and nothing is too much trouble. Pool is inside but I had it to myself both mornings. Breakfast is amazing with a wide range of dishes to choose from. Sweet trolley is a nice touch. Beautiful walks into town and down to the beach - however very steep!
Source: tripadvisor.co.uk
In September 2023, Mike Jennings said about Fermain Valley Hotel
It is 5 years since my Wife and I have been to stay at Fermain Valley. In that time much has changed and I am happy to say that most of it is to the good. The staff seem to be entirely new (I assume many left during the pandemic) and their quality and professionalism was very impressive. The location is pretty much perfect in my opinion (yes, there are many aeroplanes coming in to land at Guernsey airport during the day and they pass close overhead, but that didn't bother us at all). The food: well that's a personal preference, and there are 3 restaurants - The Ocean Bar & Grill serving mainly seafood dishes which was very good, The Rock Garden which is a steakhouse and was just ok, and Buho which is latin-themed and not something we found appealing. Breakfast is served in the Ocean Bar and was absolutely superb.
On to the accommodation then, which is the only complaint I have really. 5 years ago we stayed in the main body of the hotel, and it was perfect. This time round we were in a 'gold' standard room which was located in the same building as the Buho restaurant - this is a very bad idea indeed if you are over 50 years of age. The restaurant is open most nights and closes at midnight and whilst the music isn't too loud ALL the time, once service has finished and the staff start cleaning down the equipment it is like trying to sleep in an industrial kitchen: banging, scraping, dragging and dance music thumping through the walls. I didn't enjoy that at all - the first time I have had to sleep with ear plugs in a 4 star hotel. In fact our room was definitely not that of a 4 star hotel, the main panel of the window - looking towards the sea - had blown it's seal and so was internally fogged all the time. Not great.
That said, however, the overall experience was a very good one and I would definitely return - my Wife is not so sure, purely because of our room.
If the hotel read these reviews, it's a bad idea to accommodate guests in the Buho building, it really lessens the experience.
On to the accommodation then, which is the only complaint I have really. 5 years ago we stayed in the main body of the hotel, and it was perfect. This time round we were in a 'gold' standard room which was located in the same building as the Buho restaurant - this is a very bad idea indeed if you are over 50 years of age. The restaurant is open most nights and closes at midnight and whilst the music isn't too loud ALL the time, once service has finished and the staff start cleaning down the equipment it is like trying to sleep in an industrial kitchen: banging, scraping, dragging and dance music thumping through the walls. I didn't enjoy that at all - the first time I have had to sleep with ear plugs in a 4 star hotel. In fact our room was definitely not that of a 4 star hotel, the main panel of the window - looking towards the sea - had blown it's seal and so was internally fogged all the time. Not great.
That said, however, the overall experience was a very good one and I would definitely return - my Wife is not so sure, purely because of our room.
If the hotel read these reviews, it's a bad idea to accommodate guests in the Buho building, it really lessens the experience.
Source: tripadvisor.co.uk
In October 2023, Charlotte M said about Fermain Valley Hotel
We had a fantastic 3 night stay at Fermain Valley. The fresh water and sweets in reception were a lovely touch. We stayed in an incredible spacious room (12) in the main building. It was very clean and the beds were extremely comfortable. The breakfast was AMAZING with a selection of fresh fruit, pastries and juice followed by a chef made meal of your choice. We tried as many dishes as we possibly could on the list. On our final morning we walked down to the bay and spent a few peaceful hours there before flying home. We will be back!
Source: tripadvisor.co.uk
In October 2023, 100ck9 said about Fermain Valley Hotel
This is the second time I have stayed in this hotel. since my first stay, the hotel has become a part of Hand Picked Hotels Group, It would appear that no updating has been done, the hotel decor is tired, the Rock Garden restaurant is drab and needs brightening. The rooms are comfortable and the facilities are as described. The staff are attentitive, friendly and will look after your every need. The breakfast is of a good standard, and does not involve my pet hate hot buffet breakfasts.
Source: tripadvisor.co.uk
In December 2023, AsaJ545 said about Fermain Valley Hotel
We’ve stayed here a few times, but feels like they’ve really upped their game in recent months - beds are always comfy, staff always friendly, hotel always well presented - but the smaller perks they’ve introduced give it a lovely personal touch now. Our kids (we stayed in a family room) were given stuffed toys on arrival. My dad a bottle of wine in his room. The milk & cookies in the evening were a nice touch too.
Otherwise the pool is great - nice and warm; even on cold days. And the Fermaine Valley itself is always beautiful. Highly recommended.
Otherwise the pool is great - nice and warm; even on cold days. And the Fermaine Valley itself is always beautiful. Highly recommended.
Source: tripadvisor.co.uk
In February 2024, Paul J said about Fermain Valley Hotel
A very clean and well kept hotel in a beautiful, peaceful setting. Lovely restaurants with the breakfasts and afternoon tea being particularly good. Staff were very attentive, helpful and friendly. We stayed for three nights and had a very relaxing time. If we were disappointed in anything it would be the room size. It was adequate but we expected something larger for the cost. Overall though, a lovely hotel which we would stay in again without hesitation
Source: tripadvisor.co.uk
In March 2024, Richard MUNRO said about Fermain Valley Hotel
Our first room wasn’t quite right but the staff changed us into another with no problems whatsoever. Apart from the quiet location and birdsong the best thing about this lovely place are the staff. Nothing was too much trouble and the breakfast team were amazingly friendly and very efficient.
We will 100% be returning here.
Thank you to you all.
We will 100% be returning here.
Thank you to you all.
Source: tripadvisor.co.uk
In March 2024, Fi said about Fermain Valley Hotel
Such a great stay. All of the staff were friendly and went above and beyond. Greeted with a warm welcome on reception and at breakfast. We used the pool and Sauna and had it all to ourselves.
We ate in the Mexican restaurant, Budo and it was amazing. Great atmosphere, attentive staff and great food.
Walked from the hotel along coast path to St Peter Port which was easy and convenient.
Will definitely return in the summer to enjoy the terrace.
We ate in the Mexican restaurant, Budo and it was amazing. Great atmosphere, attentive staff and great food.
Walked from the hotel along coast path to St Peter Port which was easy and convenient.
Will definitely return in the summer to enjoy the terrace.
Source: tripadvisor.co.uk
In June 2024, Piping Blue Knight said about Fermain Valley Hotel
Stopped in for breakfast as a walk in customer en route from town to physiotherapy!
What a welcome, fantastic service, lovely friendly staff and head waiter Boris.
Vast choice of continental and cooked choices and great value for money, I’ll be back, thank you Fermain Valley and Hand Picked.
What a welcome, fantastic service, lovely friendly staff and head waiter Boris.
Vast choice of continental and cooked choices and great value for money, I’ll be back, thank you Fermain Valley and Hand Picked.
Source: tripadvisor.co.uk
In June 2024, Jon W said about Fermain Valley Hotel
We stayed at the Fermain Valley hotel for 3 nights. Its position was stunning, overlooking Fermain Bay, with a short (but steep) walk through the hotel’s grounds to get to the lovely bay below. Room (#10, Silver option) was very spacious and well appointed with a nice sea view. Breakfast was cooked to order with a great variety of other items. It was lovely to sit on the terrace for breakfast. We ate in the steak restaurant and Mexican restaurant, both great. Throughout our stay, all staff we encountered were really helpful and attentive. Overall, hard to find a fault
Source: tripadvisor.co.uk