Local Reviews
In October 2021, Amy W said about Fermain Valley Hotel
We Booked five nights at the Fermain valley to celebrate our 8th wedding anniversary. On arrival we were shown to our room. There was a card waiting for us. We were delighted to discover that this was was an anniversary card from the staff at the hotel. It had a beautiful peacock on the front and remained in pride of place on the dresser for the duration of our stay. There was a minor issue with a flickering light in the bathroom and as my husband has hyper sensitivity we requested that this be rectified. We were duly moved to an alternative bedroom. Both if the rooms were absolutely beautiful. We were given a plate of fresh fruit and a bottle of sherry and glasses in addition to the standard hot drinks facility and bottled water. We were informed that breakfast was served from 7am to 10am during the week and 7.30 to 10.30 at weekends. The breakfast was amazing. I particularly enjoyed the the selection of melons pineapple orange, blueberries and strawberrys. In addition there was also a fruit bowl with whole fruits such as apples, oranges and pears.There was a good section of cereals and dried fruit as well as French patries. The cooked selection was just as vast and for those who were staying at the hotel any selection from this menu was free of charge. We were both impressed that there was also a good variety of vegetarian snd vegan options. Tea and toast were plentiful but there was also an option to order freshly brewed cofee. .After breakfast we had the luxury of sitting on the balcony . The views of the island were stunning. We were especially fortunate to have been blessed with unusually warm weather for October. The room was cleaned daily to a very high standard every day. There is also a beautiful pool and sauna located downstairs. It was a pleasant suprise to discover that the pool was heated and the sauna was very hot. This is not always the case at hotels. The pool is open to 11pm but I was was surprised to discover that although the hotel was busy I had both the pool and sauna to myself each evening! We were asked if we wanted a newspaper and given the option to have it delivered to our room . We chosevto pick this up each morning. It was good to see that there was a wide selection of UK papers for everyone to read both in reception snd on the bar. When we went the restaurant was not open however there were options to order evening meals straight to the room and there was a good selection of food on offer. The Buhu restaurant adjacent was however open and we were made aware that the residents of the Fermain would be given priority. There was also a bar on the fist floor. This proved to be very popular in the evening with both guests and locals. Equally the cafe bar opposite the reception proved to be popular during the daytime. The location could not be better as there are amazing views without the need to leave your room in most cases. There is also plenty of walks. Parking is ample with lots of overspill carparks so arriving back late was never an issue. All of the staff without exception were extremely professional and helpful. Nothing appeared to be too much trouble for them. The rooms were also cleaned to an exceptional standard. We really feel that this hotel made our holiday. Guernsey is a beautiful island and combined with superb hotel our 8th Anniversary could not have been any better. The hotel snd the staff are a real credit to the Island. Hope it remains there for many years to come.
Source: tripadvisor.co.uk
In October 2021, Phil R said about Fermain Valley Hotel
A huge thank you to the Fermane Valley hotel and its staff for a fabulous stay, a special thank you to Susie on reception who went beyond her duty to make our stay as special as possible, she’s a credit to the hotel.
We look forward to visiting again soon.
We look forward to visiting again soon.
Source: tripadvisor.co.uk
In October 2021, preety said about Fermain Valley Hotel
We are currently part way through our stay as a family with 2 young children.
It is an Outstanding hotel with great food clean rooms excellent service beautiful views a library swimming pool Sherry refilled in the rooms with fresh fruit what else can one want
It is an Outstanding hotel with great food clean rooms excellent service beautiful views a library swimming pool Sherry refilled in the rooms with fresh fruit what else can one want
Source: tripadvisor.co.uk
In November 2021, daniellie1986 said about Fermain Valley Hotel
I took my 2 daughters (age 11 and 14) for a 5 night break at Fermain Valley hotel during October half term. We were not disappointed. The room (28, Platinum room) was warm and comfortable and the housekeeping did an extraordinary job each day making the room look immaculate and restocking the delicious shortbread biscuits and hot chocolate :) The staff that work in this hotel are some of the nicest, friendliest people you will come across in the hospitality industry. They work incredibly very long hours (you’ll often see the same member of staff serving at breakfast, running the tea room, abs waiting in the restaurants in the evening too!) the staff work so very hard and nothing is too much trouble. The shuttle car which takes you to town for free is a fantastic added bonus but be sure to book in advance. Likewise with the on site restaurants (we visited The Rock Garden and Buho - wonderful food in both, but book very early as these eateries are very popular with locals too!) We loved the breakfast buffet and menu, the food was delicious and again the staff couldn’t do enough for you. We were so sad to leave. An extra big special thank you to Susie on reception who is an angel and saved the day when our ferry back to Portsmouth was delayed in a Halloween nightmare! Hope to return very very soon!
Source: tripadvisor.co.uk
In November 2021, Marie-Therese W said about Fermain Valley Hotel
Loved coming back to the Fermain Valley it really is such a special hotel and the staff make is. Such a warm welcome back after nearly 2 years due to Covid. View stunning amazing sunrises to wake to. I had a lovely room with a balcony (room 35) and it was glorious waking up to the view every morning. Beds beyond comfortable and room well stocked always with tea/ coffee / even sherry and apples and lovely little biscuits. The food at Buho and the Rock Garden and Ocean was wonderful. I loved the breakfasts and the staff were so fabulous can't thank you them enough. Lovely mini bus on hand to drop you in an out of St Peter Port. Thank you for all the ferrying around o kind. Fabulous walks down to the beach and cliff walks. I love this hotel and even a pool with a sauna to relax in in the evening. Hopefully back again 2022 wouldn't stay anywhere else actually.
Source: tripadvisor.co.uk
In February 2022, Ian D said about Fermain Valley Hotel
First of all the good things about this hotel. It is a clean friendly, airy and bright hotel with lovely food (Especially The Rock Garden) and also breakfast was tasty although a few things forgotten.
We stayed in the Tree House room and from what I heard, my expectations were high, however upon entering the room, it was dark and dull with walls which looked unfinished. The room only had one window/door which was at the front of the bed which gives you a lovely look out to the trees, however without the curtain pulled, you lose your view if you want privacy as the path to the other cabins is right outside the window door at the foot of the bed.
The shower was nice and powerful but water was only mildly luke warm.
What ruined the stay completely was the green spotlight next to the door which I presume was for the fire exit, which is the only exit anyway... The light was so bright it was hard to sleep, you could see everything in the room and was unable to cover it up with anything to get a good sleep. I would suggest either dimming this light if a requirement or completely removing it. If you are a light sleeper, it will bug you.
The highlight was the Jacuzzi, it was lovely, however it is shared between 4 cabins so you can't really relax when pressured by others wanting to get it.
We much prefer the actual hotel rooms and would probably book them again rather than the Tree top cabins.
We stayed in the Tree House room and from what I heard, my expectations were high, however upon entering the room, it was dark and dull with walls which looked unfinished. The room only had one window/door which was at the front of the bed which gives you a lovely look out to the trees, however without the curtain pulled, you lose your view if you want privacy as the path to the other cabins is right outside the window door at the foot of the bed.
The shower was nice and powerful but water was only mildly luke warm.
What ruined the stay completely was the green spotlight next to the door which I presume was for the fire exit, which is the only exit anyway... The light was so bright it was hard to sleep, you could see everything in the room and was unable to cover it up with anything to get a good sleep. I would suggest either dimming this light if a requirement or completely removing it. If you are a light sleeper, it will bug you.
The highlight was the Jacuzzi, it was lovely, however it is shared between 4 cabins so you can't really relax when pressured by others wanting to get it.
We much prefer the actual hotel rooms and would probably book them again rather than the Tree top cabins.
Source: tripadvisor.co.uk
In March 2022, Brockhalls said about Fermain Valley Hotel
This is our second stay at this lovely hotel. The staff are friendly and accommodating, our sea view room was tastefully decorated and clean. We especially enjoyed a wonderful meal at the Rock Garden, I would highly recommend the Chateau Briand. The tea room is also well worth a visit. Looking forward to our next visit.
Source: tripadvisor.co.uk
In April 2022, adiee said about Fermain Valley Hotel
We enjoy our very short but sweet stay in fermain.
receptionist are very nice to us.
our room is fantastic . beautiful view from the balcony
had dinner in buho staff are friendly and nice.
Morning breakfast in ocean restaurant is outstanding even the staff Rhina is excellent, her cheerful and warm greeting set a good vibes to start the day. well informed abou menu and buffet and pays attention to our orders Good listener. Good job.
We will definitely stay again.
receptionist are very nice to us.
our room is fantastic . beautiful view from the balcony
had dinner in buho staff are friendly and nice.
Morning breakfast in ocean restaurant is outstanding even the staff Rhina is excellent, her cheerful and warm greeting set a good vibes to start the day. well informed abou menu and buffet and pays attention to our orders Good listener. Good job.
We will definitely stay again.
Source: tripadvisor.co.uk
In May 2022, Andy B said about Fermain Valley Hotel
Just spent 4 nights here. Excellent hotel in every way and dined at both the Mexican and Steakhouse attached to the property. Easy to get into St. Peter Port on the bus and sample the outstanding restaurants there. Happy to recommend Fermain Valley which is smart, clean and full of character. Staff are friendly and efficient. Will be back to enjoy this hotel and a fabulous island.
Source: tripadvisor.co.uk
In May 2022, Penny G said about Fermain Valley Hotel
We spent 3 nights in a platinum room overlooking the valley and sea. Very large and comfortable room with everything we needed. Excellent breakfasts served by friendly staff. We appreciated the complimentary shuttle pick up from airport and into town each day. The only downside was that their main restaurant Ocean Eats was closed in the evenings whilst we were there.
Source: tripadvisor.co.uk