Local Reviews
In February 2019, GLeaC said about Fermain Valley Hotel
A very relaxing one night break. Staff were great, very welcoming. We had a gold room . Decanter of Sherry in the room was a lovely addition . Having your own sky tv box,to allow you your own personal tv programme choice was lovely .
Source: tripadvisor.co.uk
In March 2019, richardhware said about Fermain Valley Hotel
Whilst off season (which we prefer) and the main restaurant closed the hotel was warm and welcoming. The rooms overlooking the sea are very well appointed, complimentary sherry and fruit are a nice plus.
Staff are professional and attentive, particular thanks to Cristina on reception.
Staff are professional and attentive, particular thanks to Cristina on reception.
Source: tripadvisor.co.uk
In March 2019, Pam B said about Fermain Valley Hotel
A superb hotel , very clean with lots of facilities including small indoor swimming pool. Complimentary sherry in room and slippers. Rooms of an excellent standard with plenty of cupboard space, high quality tea and coffee , biscuits, shampoos , bottled water , fresh fruit , iron, hairdryer , toweling robes etc. The annex is quite a trek down a steep hill to the main hotel (through pretty gardens). Ok if not raining and no mobility problems! Disappointed Ocean bar and restaurant not open as March. You have to book in the two restaurants that are open and tough luck if they are already fully booked. Staying in a hotel of this caliber you'd think you could eat an evening meal there if required. Staff tried hard to please and one member of staff outstanding who served us breakfast and in the Rock Garden restaurant, Lucia, was lovely and helpful, making us feel special. We had room service one evening (as no room in restaurants) and would recommend doing that - very nice and saved going into town. The hotel runs its own "taxi" for airport transfers and lifts into town - very useful and helpful driver - saves time and money. The hotel is near good bus routes in and out of town and around island.
Source: tripadvisor.co.uk
In March 2019, Angie said about Fermain Valley Hotel
Overall, we enjoyed our 4 night stay in a balcony room with a stunning view of the sea between the mature trees and cliffs that lead down to Fermain Bay. The birdsong every morning is delightful and, on a clear night, the dark sky is amazing. Unfortunately, have to agree with previous review that some of the front of house staff need more training to fit the level expected at 4*.
Source: tripadvisor.co.uk
In March 2019, gg19g said about Fermain Valley Hotel
Another lovely stay, but absolutely 5 stars this time thanks to C on reception making a real effort to accommodate all of our (rather large) team for dinner despite a booked out restaurant... she came up with an ingenious plan, welcomed us warmly and we had a super evening! Many many thanks!
Source: tripadvisor.co.uk
In March 2019, zurcamny said about Fermain Valley Hotel
Spent the weekend at the hotel with the family in one of their bigger rooms overlooking the sea. And enjoyed it immensely. Our room was huge with a separate hallway with the bathroom off it. Fruit and a sherry decanter made for a good welcome.
Hotel has a swimming pool, two restaurants (one steak and one Mexican) and it’s own breakfast room. It also has a coffee lounge which does snacks and cake along with very good coffee. Staff are welcoming and helpful and the hotel has a shuttle bus you can book for trips out or runs to the airport. They also booked our restaurant on Saturday and the shuttle leaving us with almost nothing to do but enjoy the food.
Two things to note. The restaurants both got very busy on Friday/Saturday meaning we had to eat out on the Saturday. That’s ok but with a 2 1/2 year old we almost passed her ability to cope time (parents will understand) so I’d suggest you check availability early if you don’t want to eat out.
The other thing to note is that some rooms are at the top of the hill (about 3 mins through) the gardens which might be a challenge for some. Although pretty sure the shuttle bus might be able to help.
Lovely hotel good staff and great views/location. Well worth it.
Hotel has a swimming pool, two restaurants (one steak and one Mexican) and it’s own breakfast room. It also has a coffee lounge which does snacks and cake along with very good coffee. Staff are welcoming and helpful and the hotel has a shuttle bus you can book for trips out or runs to the airport. They also booked our restaurant on Saturday and the shuttle leaving us with almost nothing to do but enjoy the food.
Two things to note. The restaurants both got very busy on Friday/Saturday meaning we had to eat out on the Saturday. That’s ok but with a 2 1/2 year old we almost passed her ability to cope time (parents will understand) so I’d suggest you check availability early if you don’t want to eat out.
The other thing to note is that some rooms are at the top of the hill (about 3 mins through) the gardens which might be a challenge for some. Although pretty sure the shuttle bus might be able to help.
Lovely hotel good staff and great views/location. Well worth it.
Source: tripadvisor.co.uk
In April 2019, Warren H said about Fermain Valley Hotel
Enjoyed my short stay here, room was good view was good restaurant served a decent burger as well , staff were helpful and the cooked breakfast was lovely .
All in all a pleasant stay.
The room had a sea view also
All in all a pleasant stay.
The room had a sea view also
Source: tripadvisor.co.uk
In April 2019, Sophie said about Fermain Valley Hotel
I have visited all the restaurants and stayed overnight in the hotel in the space of a year and standards have have been consistent over all the Fermain Valley Hotel areas. But this review is for the hotel itself.
I feel like this is such a great place to 'escape' even though it was only for 1 night in my case. I loved the indoor pool with colour changing lights. The pool was open until late at night compared to other hotels I have been to. There was a colourful selection of tea packets in the room as well as the fruit and sherry. The view was brilliant, the room had a balcony with the sea visible in the morning. The hotel's location is reminiscent of a cove in Jamaica. I frequently walk down to the beautiful bay so the scenery is familiar but it still felt like an exotic holiday when I was at the hotel!
The reception employee was welcoming and professional, cheerily pointing out the fruit and free things in our room. I could not hear any noise from the surroundings at night. Everything I used in the room was working fine.
I love Fermain Valley Hotel!
I feel like this is such a great place to 'escape' even though it was only for 1 night in my case. I loved the indoor pool with colour changing lights. The pool was open until late at night compared to other hotels I have been to. There was a colourful selection of tea packets in the room as well as the fruit and sherry. The view was brilliant, the room had a balcony with the sea visible in the morning. The hotel's location is reminiscent of a cove in Jamaica. I frequently walk down to the beautiful bay so the scenery is familiar but it still felt like an exotic holiday when I was at the hotel!
The reception employee was welcoming and professional, cheerily pointing out the fruit and free things in our room. I could not hear any noise from the surroundings at night. Everything I used in the room was working fine.
I love Fermain Valley Hotel!
Source: tripadvisor.co.uk
In May 2019, Victoria Palmer said about Fermain Valley Hotel
We’ve stayed here many times before and will definitely stay again. Claire (Reservations Team) was amazing and went a long way over and above what would be expected in order to make my husbands birthday perfect - I can’t thank Claire enough. Her hard work was appreciated more than she knows and she genuinely cared that things were as perfect as they could be.
We have always found the staff to be friendly and professional. The breakfast service was efficient and plentiful to set you up for the day. Maria who covered breakfast service and the tea room whilst we were there is an absolute gem - she was very good at making sure any outstanding little details (if there were any) were completed before you asked for them. This is a sign of a great hospitality employee with an eagle eye!
Our room was well maintained and cleaned during our stay. I really would like to know who cleans your room as it’s always nice to say thank you and acknowledge when people have done a good job - this was included in my feedback to the hotel.
The tea room has cakes to die for (if you can fit any on after breakfast)! 🍰 The lounge is a very comfortable and relaxing room to sit in if the weather is inclement or you just need to recharge.
I do agree with another comment which has been made on here about the outdoor furniture not being set up to maximise the glorious weather over Easter but I suppose they had their reasons. It didn’t affect us too much as we were out and about anyway but I can understand people may have been frustrated. I have spent many a happy afternoon on the terrace enjoying the view, the cakes and the peace and quiet.
We have always found the staff to be friendly and professional. The breakfast service was efficient and plentiful to set you up for the day. Maria who covered breakfast service and the tea room whilst we were there is an absolute gem - she was very good at making sure any outstanding little details (if there were any) were completed before you asked for them. This is a sign of a great hospitality employee with an eagle eye!
Our room was well maintained and cleaned during our stay. I really would like to know who cleans your room as it’s always nice to say thank you and acknowledge when people have done a good job - this was included in my feedback to the hotel.
The tea room has cakes to die for (if you can fit any on after breakfast)! 🍰 The lounge is a very comfortable and relaxing room to sit in if the weather is inclement or you just need to recharge.
I do agree with another comment which has been made on here about the outdoor furniture not being set up to maximise the glorious weather over Easter but I suppose they had their reasons. It didn’t affect us too much as we were out and about anyway but I can understand people may have been frustrated. I have spent many a happy afternoon on the terrace enjoying the view, the cakes and the peace and quiet.
Source: tripadvisor.co.uk
In May 2019, Tania d said about Fermain Valley Hotel
Superb room in the annex, so much to recommend for this Hotel and staff. Where to begin!
A decent way out from St Peter Port but walkable or bus stop close by on the main road.
Fermain Valley Hotel boasts 3 of the best restaurants on the island. The breakfast choices are some of the best I've sampled too.
The staff are some of the best too and will go out of their way to ensure that your stay is totally enjoyable.
Would recommend everyone to give this place a go.
A decent way out from St Peter Port but walkable or bus stop close by on the main road.
Fermain Valley Hotel boasts 3 of the best restaurants on the island. The breakfast choices are some of the best I've sampled too.
The staff are some of the best too and will go out of their way to ensure that your stay is totally enjoyable.
Would recommend everyone to give this place a go.
Source: tripadvisor.co.uk