I was introduced to Marcel at Firstcall last year through a friend as I was thinking, but also unsure about leaving my current employment which I had been at for many years. Instead of being 'pushy' as some recruitment agencies can come across as, he asked why I was unhappy with in my current job and took the time to understand what I wanted to achieve. Marcel listened and we kept in contact for many months and waited until I was ready to make the big step. Because he knew exactly what my skills were and what I was looking for to progress in my career path, he set up interviews perfectly suited to me (and during lockdown). I was also given advice before the interviews and was updated regularly with feedback. Unfortunately my first job did not work out. I contacted Marcel again and he prioritised me to find me something quickly and since he already knew my skills and what I wanted, he set up again many interviews/opportunities suited to me. Within a week I was offered a new job with excellent careers prospects. I am so happy and grateful for Firstcall for all their help and have already recommended to them to my friends who are in a similar situation as I was. Thank you, Marcel and team! Gerri
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