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No air conditioning in the rooms! My room was like a sauna, made it very difficult to sleep. Staff were wonderful and supplied a mobile air con unit but to …
SPA Review - a huge thank you to Susan and Barbara for looking after us once again for a Couples 60min Deep Tissue Massage, we look forward to seeing you …
We have just stayed for 4 nights and it has been absolutely excellent..the staff have really made our stay special, they're very friendly and attentive. The food was fantastic. I'm …
Stayed for a week for our 40th anniversary. Only downside was a very small balcony, but it was more private than the larger balconies. No Aircon, but we kept the …
Yet another absolutely stunning Guernsey location, with panoramic views across Fermain Bay, with Jersey in the distance A lovely bar meal of perfectly cooked Steak Ciabatta with salad and fries …
We stayed at the Fermain Valley Hotel for a week, the hotel is in a perfect location just a short walk to Fermain bay. Every member of the staff were …
Lovely hotel with wonderful staff who make you feel very welcome and part of the family
We had the most fabulous 6 night stay here. The room was spacious and had everything we needed (air con would be the only thing missing!). The location is stunning …
Very nice family stay! The hotel is truly magnificent and the team is very professional. A special mention to Kris, whom I would like to thank warmly for her great …
Another fantastic stay at the OGH at the beginning of July. Couldn’t wait to return for our fifth stay and nothing disappointed us. Welcomed like old friends with a glass …
Couldn’t fault the staff but the rooms are lacking something and feel a little tired. We stayed in a classic double but then moved to another. We moved because I …
It was a very good experience with the cleaning of Shannan and our room was very cleens
⭐⭐⭐⭐⭐ Our stay at Fermain Valley Hotel was exceptional from start to finish. We stayed for three nights in a Superior Room, and paying the little extra was absolutely worth …
We had a small hiccup with our afternoon tea booking, but Abdul went above and beyond to make sure we still got to enjoy it. His service today was outstanding, …
Room of a good standard (deluxe double), clean on arrival and housekeeping excellent throughout. Bar drinks reasonably priced and good service. Reception staff friendly but to o much information on …
A delightful hotel with the best service that we have ever had! Location is very central in St Peter’s Port and a 5 minute walk to the port. Offloading our …
We booked a cruise directly with the cruise company and transferred the management of the booking to Black Pineapple Travel. Following the discovery of some details we were not happy …
Very nice peaceful hotel near the beautiful bay. Breakfast was great, staff is friendly and rooms are clean. Great for going hiking around
I had a wonderful stay, and the hospitality exceeded my expectations. A heartfelt thank you to Amol from the housekeeping team for maintaining my room impeccably every day. Beyond his …
I can’t recommend Black Pineapple highly enough. We’ve booked several holidays through them and Amy is always brilliant. Enthusiastic, quick to respond. She listens to what we want but adds …
Un séjour magnifique dans cet hôtel pour notre voyage de noces. Accueil chaleureux du personnel. Nous avons apprécié la visite des lieux lors de notre arrivée par Roberto. Cela facilite …
Although I didn’t stay at the hotel I booked a 90 minute aromatherapy massage in the spa. Susan was my masseuse who I cannot praise highly enough. When I go …
Wonderful hotel. Clean and spacious. Lovely spa facilities. Staff care and look after you so well.
