Net Technical Solutions, based in Farnham, was established in 1999 and has more than a decade of experience in the IT industry, having held Microsoft Gold Certified Partner and Small Business Specialist status for many years.

Net Technical is able to work with your organisation as a completely outsourced IT department providing 1st line support for your entire IT network. Alternatively they can work alongside your existing internal IT resource providing 2nd and 3rd line support, overflow, holiday and sickness cover.

Typically, support packages will include unlimited access to the IT helpdesk via telephone, remote access or on-site attendance and ALL remedial on-site visits are fully covered regardless of time spent on site. Also included is a remote server monitoring service and a two hour on-site response commitment in the event of serious events such as a failed server although Farnham-based customers obviously benefit from an improved SLA.

Their comprehensive yet cost effective IT support packages are tailored to suit your specific business needs with the aim of creating a stress-free IT environment through a forward thinking and proactive approach. As a true one-stop-shop Net Technical are also able to provide professionally delivered IT infrastructure projects, application and database development and support, on-line backup solutions, domain, web and email hosting services, business broadband, Voice over IP and much more besides.

Key Differentiators:

• Single point of contact for all IT related issues, hardware, software, applications, user advice etc.
• Dedicated 0845 hotline number straight into our helpdesk - no receptionists or message takers!
• Proactive, forward thinking approach to your IT, spotting problems before they occur
• Straight talking technical team, no 'techno-geeks'
• No additional call-out charges for remedial work regardless of time on site
• CRM case management system ensures queries are dealt with quickly and efficiently
• Wide breadth of IT products and services in addition to pure support
• Your own account manager contactable pretty much whenever you need them…..

Visit www.ntsols.com to view the full range of IT services provided or

Telephone: (01252) 235255 and ask for Ben Stupples, Commercial Director.

You can also follow us on twitter @Nettech_Farnham

Please mention The Best of Farnham when making contact.