The Millennium Centre,
Farnham's Net Technical Solutions provide comprehensive, cost effective IT support packages, each tailored to suit your specific business needs. Their forward thinking and proactive approach creates a stress free IT environment for your business.
Net Technical Solutions, based in Farnham, was established in 1999 and has more than a decade of experience in the IT industry, having held Microsoft Gold Certified Partner and Small Business Specialist status for many years.
Net Technical is able to work with your organisation as a completely outsourced IT department providing 1st line support for your entire IT network. Alternatively they can work alongside your existing internal IT resource providing 2nd and 3rd line support, overflow, holiday and sickness cover.
Typically, support packages will include unlimited access to the IT helpdesk via telephone, remote access or on-site attendance and ALL remedial on-site visits are fully covered regardless of time spent on site. Also included is a remote server monitoring service and a two hour on-site response commitment in the event of serious events such as a failed server although Farnham-based customers obviously benefit from an improved SLA.
Their comprehensive yet cost effective IT support packages are tailored to suit your specific business needs with the aim of creating a stress-free IT environment through a forward thinking and proactive approach. As a true one-stop-shop Net Technical are also able to provide professionally delivered IT infrastructure projects, application and database development and support, on-line backup solutions, domain, web and email hosting services, business broadband, Voice over IP and much more besides.
Single point of contact for all IT related issues, hardware, software, applications, user advice etc.
Dedicated 0845 hotline number straight into our helpdesk - no receptionists or message takers!
Proactive, forward thinking approach to your IT, spotting problems before they occur
Straight talking technical team, no 'techno-geeks'
No additional call-out charges for remedial work regardless of time on site
CRM case management system ensures queries are dealt with quickly and efficiently
Wide breadth of IT products and services in addition to pure support
Your own account manager contactable pretty much whenever you need them…..
Excellent account management and technical support. Net Tech have developed a very good level of knowledge of our business and always respond promptly to support enquires. There is also good engagement...
Ben, Penny and the team always provide an excellent service, and always quick to respond when needed.
Here at UK Office Systems we have been delaing with Net Technical for many years now and they are the most consistently professional company we do business with. Their support team and account managers...
The move over to Net Tech ran very smoothly and very painless. The helpdesk support deal with all our problems no matter how trivial. They will always see the problem through to a conclusion even if it...
1st class service and would not go anywhere else for IT support. Ben and his team are fantastic.