Black Swan Tyre and Exhaust

4.8/5 based on 72 reviews
Latest Reviews
Just 4 complaints, and have deducted one star per complaint:
1. Ordered 2 Michelin ZP run flat tyres on their website. On arrival Chris said I hadn't ordered run flat tyres, then claimed none of the tyres on the car were run flat. I argued that Michelin ZP = Zero Pressure = run flat. Chris called his depot who informed him they were run flat. Tail between legs got on with job.
2. Sign on window claiming they sanitise all cars after work. Chris handed over the car with no sanitising at all. Claimed cleaning materials were in loo and someone else was in there.
3. Quick drive down A31 and noticed shuddering and vibration from new tyres at 70mph. Returned to Chris, said couldn't do anything until the morning. So I went to Merityre who said wheels Chris re-fitted were really badly out of balance "70g out of balane WTH old Weights still on the wheel". Chris refused to reimburse Merityre invoice, so I'm £22 worse off.
4. During the work, Chris said rear brake pads and discs were very low and he could replace them. I declined and have just been for BMW main dealer service and they said they're only half worn and ok for another 10,000 miles. Interesting.
Summary: not impressed.
thebestof.co.uk
Source: thebestof.co.uk
Always helpful, considerate brilliant team.
I recommend them to anyone
thebestof.co.uk
Source: thebestof.co.uk
Superb! Went the extra mile in terms of customer satisfaction. Would definitely use again
thebestof.co.uk
Source: thebestof.co.uk
Fast and friendly service
thebestof.co.uk
Source: thebestof.co.uk
Awesome. So helpful. Always fit me in, no matter how busy they are
thebestof.co.uk
Source: thebestof.co.uk
A great service. will come again
thebestof.co.uk
Source: thebestof.co.uk
Used Black Swan for a tyre change
thebestof.co.uk
Source: thebestof.co.uk
Very happy with their service
thebestof.co.uk
Source: thebestof.co.uk
Quick efficient tyre fitting service. I am so relieved that they went out of their way to show me and then corrected for me, a potential risk to my brake pipes, that had been wrongly fitted by the franchise garage at the last service.
thebestof.co.uk
Source: thebestof.co.uk
Always helpful , friendly and polite.
My first port of call.
thebestof.co.uk
Source: thebestof.co.uk
Such excellent service from Chris and his team - nothing is too much trouble and they are always very willing and helpful, thank you.
thebestof.co.uk
Source: thebestof.co.uk
Fantastic service. Even fixed motor on a Sunday
thebestof.co.uk
Source: thebestof.co.uk
Excellent customer service.Reasonably priced and work done on my car was completed in a timely manner
thebestof.co.uk
Source: thebestof.co.uk
Excellent service. Friendly staff. Fair prices. Perfection, highly recommended
thebestof.co.uk
Source: thebestof.co.uk
Excellent service
thebestof.co.uk
Source: thebestof.co.uk
Excellent personal servicing at a very competitive price
thebestof.co.uk
Source: thebestof.co.uk
Excellent service and follow-up. Thanks for all the help.
thebestof.co.uk
Source: thebestof.co.uk
Excellent service, will be back.
thebestof.co.uk
Source: thebestof.co.uk
Good price and good service. All done with a smile.
thebestof.co.uk
Source: thebestof.co.uk
Excellent service, fast and efficient.
thebestof.co.uk
Source: thebestof.co.uk
Friendly, helpful advice. Quick service.
thebestof.co.uk
Source: thebestof.co.uk
Always great service, well done.
thebestof.co.uk
Source: thebestof.co.uk
Fitment of new tyres - continued very good service, which has been my experience over many years. Please keep it up!
thebestof.co.uk
Source: thebestof.co.uk
Always found them to be very helpful and great service
thebestof.co.uk
Source: thebestof.co.uk
The service I have experienced has consistently been fast,effective,friendly and more than reasonably priced
thebestof.co.uk
Source: thebestof.co.uk
Displaying page 1 of 3
12
Years
Latest Reviews
Social Interaction
Latest News & Updates

Time for a service or new car? Recommended motoring services from thebestof Farnham
09/05/2018

If you don't know where to turn for honest, reliable vehicle tradesmen, check thebestof Farnham directory for garages and services recommended by local people. Read article
thebestof Awards
Business of the Year (In Category) 2019
Tyre Dealers