The Personal Agent - Estate Agents

4.9/5 based on 2026 reviews
Latest Reviews
Trust me, the benefits of coming and meeting the agents is so evident. You have a good outfit there, all your team seem very switched on.
Chris seems like a good attribute to your business too.
Please pass on my regards to the team.
thebestof.co.uk
Source: thebestof.co.uk
I have found the teams at all three of The Personal Agent’s branches absolutely streets ahead of the competition. I have had regular calls from various members of the sales teams, all who had listened to exactly what I was looking for and called with the appropriate properties. Your service has been a pleasure and when I come to sell my property I will most certainly be back to The Personal Agent to do so.
thebestof.co.uk
Source: thebestof.co.uk
I used The Personal Agent to sell my mother's house. I was very impressed with the service provided and was kept informed every step of the way. Whenever I spoke to any member of the team, they were always very helpful and considerate. I have no hesitation in recommending them.
google.com
Source: google.com
Just to say thanks to all staff at Personal Agent: professional and supportive all the way!
thebestof.co.uk
Source: thebestof.co.uk
The level of service from the Personal Agent was excellent. Sue from the Personal Agent met us at short notice and showed us 3 properties, one of which we have now purchased.
The properties that we were shown were well suited to our needs and we are very pleased with the one that we purchased. During the purchasing process Sue remained in touch and worked alongside the solicitor to answer queries and progress the sale. Sue also helped recommended a mortgage advisor and solicitor, both of which we used to good effect as we had a quick and hassle-free purchasing experience.
We are grateful to Sue for her responsiveness and help, and we would certainly trust and recommend the Personal Agent. I am quite sure that we will use Personal Agent again in the future to sell or buy or both.
thebestof.co.uk
Source: thebestof.co.uk
I just wanted to drop you a quick email to say thanks for everything that you all did at the Personal Agent for helping us sell and purchase our new property. Chris Titchner was absolutely fantastic, and I wanted to make sure we let you know what a great job he did with making our sales go through.
Thanks again
thebestof.co.uk
Source: thebestof.co.uk
Whilst being highly professional, the Personal Agent has provided a
personal service of an extremely high standard! During the sale of my
house the staff have always gone the extra mile, being proactive,
supportive and always keeping me positive during what can be a stressful
process. I have known exactly what was going on with my sale, being
updated regularly with a friendly phonecall and when things looked like
they might not be going according to plan, The Personal Agent were
always one step ahead. I cannot recommend The Personal Agent highly
enough, an outstanding service with a personal touch, what more could
one ask!?
thebestof.co.uk
Source: thebestof.co.uk
We contacted the Personal Agent as we were recommended by a friend who had recently sold their property through the Ewell Branch. On 1st meeting Chris we both felt there was a ‘no nonsense’ attitude about him and that we weren’t being given the usual sales pitch you get from a lot of Estate Agents – and we did from others we spoke to! He was upfront from the start as to what we could expect to get for our house in this current climate.
We were looking for a house in the Cheam area which unfortunately isn’t covered by The Personal Agent (yet) but I did say to keep me informed of anything ‘spectacular’ that came up and this is all we received. There was no bombardment of emails for properties that wouldn’t have been of interest to us or any pressure to see anything we didn’t want to.
When we eventually found our house in Cheam it looked like it was all going far too smoothly… Well it was and we have had 3 months of hick-ups on the purchase of our new property but we got there in the
thebestof.co.uk
Source: thebestof.co.uk
This is to confirm in writing that I was very satisfied with the way you handled the sale of my property for me, and will recommend your services whole-heartedly to anyone who may need them.
The Personal Agent also sent me more properties to view when I was searching, than a lot of the other agents.
We also had quite a lot of laughs along the way – which helped A LOT--- thank you.
Mrs. J.B
thebestof.co.uk
Source: thebestof.co.uk
The Personal Agent definitely go the "extra mile" to ensure that the whole process of marketing the property, getting the right people through the door and then once an offer has been accepted, follow through until exchange of contracts has taken place. They employ friendly and professional staff, who help to make a very stressful time a little more bearable. We would recommend their services with no hesitation.
thebestof.co.uk
Source: thebestof.co.uk
The Personal Agent truly lived up to their name during the entire course of our sale. We experienced what could be called a rather 'difficult' sale but Richard and the team at the Personal Agent were nothing but highly professional when dealing with our buyers and ourselves. They understand how imperative it is to consider their client's needs at all times and swiftly resolve any issues with respect and understanding. Excellent service and very likeable people. We both believe that our sale would have fallen through with any other estate agent in the area. Thank you all very much for your hard work and determination and the success of our sale - you go the extra mile.
thebestof.co.uk
Source: thebestof.co.uk
I cannot recommend The Personal Agent highly enough. I was so nervous about putting my house on the market, especially after living there for over thirty years, having it on the market last year with two other estate agents and then taking it straight back off after a couple of months.
From the moment I met them I just knew they were going to get me the best price (without promising me the moon!) and within days my house was " Under Offer" .
In fact I felt so safe with The Personal Agent I sold, bought through them and even used their in-house removal company....need I say more.
thebestof.co.uk
Source: thebestof.co.uk
"From the very start of the process, the staff at the Personal Agent have provided a professional, efficient and friendly service which certainly helped to alleviate the stress of selling our home. We would highly recommend the service they provide".
thebestof.co.uk
Source: thebestof.co.uk
having been with the Personal agent since Aug, though selling my mum's house was a struggle in the current market the personal agent did there upmost to get it sold. They were always giving feedback after each viewing, I hardly ever had to call as they were always keeping in touch. They went the extra mile by going to the house if there was a problem and I couldn't get there. They work hard to there name and give a personal touch.

Thanks
thebestof.co.uk
Source: thebestof.co.uk
THE SERVICE WE RECEIVED FROM THE PERSONAL AGENT WAS 1ST CLASS. RIGHT FROM START TO FINISH. VERY PLEASED WITH THE SERVICE. THANK YOU TO ALL.
thebestof.co.uk
Source: thebestof.co.uk
The Personal Agent acted for us in the sale of our Ashtead property. They were efficient, professional and dynamic in their approach to marketing and finding potential purchasers.

The staff in The Personal Agent especially Mitzi, were most helpful and polite, keeping us informed all the way along on the progress of our sale and would definately use them again and recommend them to anyone considering moving in this area. A truly refreshing experience!!
thebestof.co.uk
Source: thebestof.co.uk
The service i have received has been fantastic, from my first initial e-mail enquiry about what properties you had on the market in the area which was answered extremely promptly, to being shown around the house the first time to exchange contract The whole process went extremely smoothly and quickly with no real hiccups and you have always answered any queries i had promptly and kept me informed of what was happening. I would happily use you again and recommend you to anyone i know who is moving in the area.
thebestof.co.uk
Source: thebestof.co.uk
In my experience the team at The Personal Agent are the most professional ,friendly and proactive estate agents that I have used, I would highly recommend them . Thanks a million
thebestof.co.uk
Source: thebestof.co.uk
Hi Emma just to say i was over the moon with your personal touch you was always on the phone , returned my calls within Min's always met with me when i needed and overall was a very unstressful move into my new flat so i will most definitely use you again and recommend your services
thebestof.co.uk
Source: thebestof.co.uk
Can’t recommend the Personal Agent highly enough. Our sale and purchase were both handled brilliantly and professionally. Big thanks.
thebestof.co.uk
Source: thebestof.co.uk
The Personal Agent were professional from start to finish, I would highly recommend them. They set a new standard for the Industry. Rupert in particular was always helpful and took the time to make the process as pain free as possible.
thebestof.co.uk
Source: thebestof.co.uk
"From the outset we felt totally at ease with the supportive, knowledgable staff working for TPA. The moving process is reported to be one of the most stressful life events and I can wholeheartedly recommend TPA staff to be throughly professional and dependable at this time. If the time comes again that we are in need of a house move then I would most definitely call upon TPA for the quality service that they provide."
thebestof.co.uk
Source: thebestof.co.uk
Thank you all very much for your hard work and personal approach in selling our house. iwould recommend you to anyone.
thebestof.co.uk
Source: thebestof.co.uk
Richard
First of all I would like to apologise for not writing soon, however, we have had the challenges with BT connecting new lines and setting us up on the system at our new address.

We would be delighted to recommend the Personal Agent as you provided a proactive, professional service with guidance from the start right through to a successful finish. We found the team in Ewell, in particular Charlotte and Richard very approachable and accessible right up until 7.00pm in the evening, a great service.

We wish your team and Personal Agent every success in the future.
thebestof.co.uk
Source: thebestof.co.uk
Now that we have finally exchanged contracts on the sale of my house, I felt I should write to thank The Personal Agent for all the help you have given me.

The Personal Agent have been professional, competent and helpful - in fact everything it says in your brochure.

I should like to pay particular tribute to Richard who has been brilliant all the way through.

The pictures he took of my house were better than anyone else's, he sent me the written details of my house to check through and make amendments, he doggedly set up viewings for me week after week and phoned me with feedback from each one until he finally found me a buyer.

He then kept me up to date weekly with what was going on, he phoned estate agents and solicitors up and down our long and unwieldy chain to make sure things were progressing satisfactorily, and finally he managed to get us to exchange of contracts and an agreed completion date.

Richard - I can't thank you enough!
thebestof.co.uk
Source: thebestof.co.uk
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Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area