The Personal Agent - Estate Agents

4.9/5 based on 2026 reviews
Latest Reviews
great new technique with chris at the helm to follow from offer to completion
ps: dont send me junk mail
thanks once again
trustpilot.com
Source: trustpilot.com
They listened carefully to our expectations and were sending only relevant offers. Chris Shaw was active throughout the long and complicated process. Also very supportive in the critical moment.
trustpilot.com
Source: trustpilot.com
They listened carefully to our expectations and were sending only relevant offers. Chris Shaw was active throughout the long and complicated process. Also very supportive in the critical moment.
trustpilot.com
Source: trustpilot.com
Very professional and helpful. They get the outcomes - a sale at a good price on time and at a reasonable fee. Also friendly and helpful and "personal"!
trustpilot.com
Source: trustpilot.com
Very professional and helpful. They get the outcomes - a sale at a good price on time and at a reasonable fee. Also friendly and helpful and "personal"!
trustpilot.com
Source: trustpilot.com
Moving house is a daunting prospect and how do you choose an agent from the bewildering array that are available? That was my question but from the moment I met Chris and his team in The Personal Agent I knew I had made the right choice. They could not have been more helpful and supportive but without being pushy or intrusive. They were always available, always courteous and friendly and 'did the job' efficiently. What more could you ask?
trustpilot.com
Source: trustpilot.com
Moving house is a daunting prospect and how do you choose an agent from the bewildering array that are available? That was my question but from the moment I met Chris and his team in The Personal Agent I knew I had made the right choice. They could not have been more helpful and supportive but without being pushy or intrusive. They were always available, always courteous and friendly and 'did the job' efficiently. What more could you ask?
trustpilot.com
Source: trustpilot.com
Having had dreadful service from a country-wide estate agent who appeared not to care about my property it was wonderful to come to The Personal Agent who took th time and trouble to get to know me and to care about my sale. The photos they took were excellent as was the whole description and marketing. I was informd of all viewings and got an offer which I accepted within seven days . During the sale process I was kept fully informed of what was happening. I'd recommend them to anyone and everyone! Thank you.
trustpilot.com
Source: trustpilot.com
Having had dreadful service from a country-wide estate agent who appeared not to care about my property it was wonderful to come to The Personal Agent who took th time and trouble to get to know me and to care about my sale. The photos they took were excellent as was the whole description and marketing. I was informd of all viewings and got an offer which I accepted within seven days . During the sale process I was kept fully informed of what was happening. I'd recommend them to anyone and everyone! Thank you.
trustpilot.com
Source: trustpilot.com
I cannot recommend Personal Agent, Stoneleigh enough. They were brilliant through out the whole process, extremely professional, proactive, empathetic, knowledgeable and highly personable. Our transaction was a particularly long one and complex but they were with us all the way - they listened to us, advised and helped us enormously. They went above and beyond the call of duty to get us moved. We really did receive a personal service. I would only recommend one estate agent out there and that is Personal Agent. Don't go anywhere else!
trustpilot.com
Source: trustpilot.com
I cannot recommend Personal Agent, Stoneleigh enough. They were brilliant through out the whole process, extremely professional, proactive, empathetic, knowledgeable and highly personable. Our transaction was a particularly long one and complex but they were with us all the way - they listened to us, advised and helped us enormously. They went above and beyond the call of duty to get us moved. We really did receive a personal service. I would only recommend one estate agent out there and that is Personal Agent. Don't go anywhere else!
trustpilot.com
Source: trustpilot.com
Who to choose? Someone professional, enthusiastic, responsible, honest and must have integrity. I chose 'The Personal Agent'. Got a valuation, exactly what I thought. Now the timing. The market is improving. Is Christmas a good time to sell. They told us 'only serious buyers are looking at Christmas'. Andrew Burn my personal agent stepped in. Day 1 can someone come round this evening? That was quick. Feedback, lovely house. Next day, photographs plans description, property on line. Visit by assessor to obtain energy performance certificate. Two more to view this evening. Feedback, serious contender. Property on Zoopla, hundreds of hits immediately. Suggestion, lets have an open day, we have four couples who want to view, two days from now. Next morning a new couple wants to view. Feedback, two offers made. The serious contender wants our house. Offer accepted. Only 30hours has passed from first call to Andrew to accepting an offer, fantastic. Stressful but exciting. Andrew re-assured us with timely calls. 60 days later, contracts exchanged and looking forward to moving into our next home. Andrew, you and your team are brilliant. Many thanks, John and Carol
trustpilot.com
Source: trustpilot.com
Who to choose? Someone professional, enthusiastic, responsible, honest and must have integrity. I chose 'The Personal Agent'. Got a valuation, exactly what I thought. Now the timing. The market is improving. Is Christmas a good time to sell. They told us 'only serious buyers are looking at Christmas'. Andrew Burn my personal agent stepped in. Day 1 can someone come round this evening? That was quick. Feedback, lovely house. Next day, photographs plans description, property on line. Visit by assessor to obtain energy performance certificate. Two more to view this evening. Feedback, serious contender. Property on Zoopla, hundreds of hits immediately. Suggestion, lets have an open day, we have four couples who want to view, two days from now. Next morning a new couple wants to view. Feedback, two offers made. The serious contender wants our house. Offer accepted. Only 30hours has passed from first call to Andrew to accepting an offer, fantastic. Stressful but exciting. Andrew re-assured us with timely calls. 60 days later, contracts exchanged and looking forward to moving into our next home. Andrew, you and your team are brilliant. Many thanks, John and Carol
trustpilot.com
Source: trustpilot.com
I would recommend the Personal Agent because - we bought our house through them + excellent service and advice
thebestof.co.uk
Source: thebestof.co.uk
Absolutely brilliant! All the staff are extremely nice and very professional. The whole experience from start to finish was fantastic and very quick. Made an emotional time for us much more bearable. Thank you so much Richard and Chris for all your help.
facebook.com
Source: facebook.com
Not sure
facebook.com
Source: facebook.com
Thank you again for all of your help, advice and chasing to reach this successful conclusion. Your service was fantastic – and far outstrips anything I have experienced buying and selling homes in the past. Be careful you might give estate agents a good name!

Please pass this on to Rupert and Richard so that your efforts are recognised. And, please feel free to use my comments in any publicity.
thebestof.co.uk
Source: thebestof.co.uk
The service I have received has been fantastic, from my first initial e-mail enquiry about what properties you had on the market in the area which was answered extremely promptly, to being shown around the house the first time to exchange contract The whole process went extremely smoothly and quickly with no real hiccups and you have always answered any queries I had promptly and kept me informed of what was happening. I would happily use you again and recommend you to anyone I know who is moving in the area.
thebestof.co.uk
Source: thebestof.co.uk
The staff at The Personal Agent provided exactly what their name suggests, at times it felt like we had our own personal agents looking for our new home. They listened and understood exactly what we were after and provided excellent advice during a difficult but ultimately successful search. A Big thank you goes to all the staff at the Stoneleigh office.
thebestof.co.uk
Source: thebestof.co.uk
The professional and friendly help and advice of Andrew Burn and his team at The Personal Agent office in Stoneleigh was key to valuing my property and finding the right buyer, resulting in a smooth and trouble free transaction. This was without doubt the easiest and stress free house sale that I have ever experienced. I would highly recommend this agency to anyone looking to achieve the same
thebestof.co.uk
Source: thebestof.co.uk
The team at Personal Agent found a buyer for our house with days, and were very efficient and professional throughout the whole Process I would highly recommend them.
thebestof.co.uk
Source: thebestof.co.uk
I cannot recommend The Personal Agent highly enough. I was so nervous about putting my house on the market, especially after living there for over thirty years, having it on the market last year with two other estate agents and then taking it straight back off after a couple of months. From the moment I met them I just knew they were going to get me the best price (without promising me the moon!) and within days my house was "Under Offer". In fact, I felt so safe with The Personal Agent I sold, bought through them and even used their in-house removal company.need I say more.
thebestof.co.uk
Source: thebestof.co.uk
The Personal Agent definitely go the "extra mile" to ensure that the whole process of marketing the property, getting the right people through the door and then once an offer has been accepted, follow through until exchange of contracts has taken place. They employ friendly and professional staff, who help to make a very stressful time a little more bearable. We would recommend their services with no hesitation.
thebestof.co.uk
Source: thebestof.co.uk
I wanted to write and tell you how very impressed I have been with Paul Davis at your Stoneleigh office. Throughout the sale of my property he has been extremely efficient, professional and worked incredibly hard in making sure the sale took place. His honesty has been exceptionally refreshing and I have really appreciated his help and advice. All in all, your staff's customer service has been exemplary.
thebestof.co.uk
Source: thebestof.co.uk
Can't recommend the Personal Agent highly enough. Our sale and purchase were both handled brilliantly and professionally. Big thanks.
thebestof.co.uk
Source: thebestof.co.uk
Displaying page 80 of 82
Latest Reviews
Latest News & Updates

Property of the Week – 3 bed semi in peaceful #Tadworth location #Epsom #Surrey @PersonalAgentUK
16/05/2019

The Personal Agent are pleased to present this 3 bed semi in peaceful location in Tadworth Read article
thebestof Awards
Latest Feedback

In October 2016
Guy S said

Andrew is an excellent communicator with a good knowledge about the product he is selling. Strong commercial acumen and I would highly recommend him to anyone buying or selling a house in the area