The Personal Agent - Lettings & Management
Latest Reviews
We cannot recommend The Personal Agent highly enough. Callum, Stephanie and Charlotte from the very first email to moving in and beyond, their professionalism, efficiency, and friendliness have been absolutely outstanding.
They went above and beyond to ensure the whole process was smooth and stress-free. Communication was clear and timely, every question was answered with care, and they genuinely made us feel like valued clients.
What really stood out was their attention to detail and willingness to go the extra mile. Whether it was arranging online viewings at convenient times as we were in Australia at the time, helping navigate paperwork, or even checking in after move-in, their support was impeccable.
In a world where customer service can often feel like an afterthought The Personal Agent sets the standard. Thank you for making the experience so positive.
I’ll definitely be recommending you to friends and family.
They went above and beyond to ensure the whole process was smooth and stress-free. Communication was clear and timely, every question was answered with care, and they genuinely made us feel like valued clients.
What really stood out was their attention to detail and willingness to go the extra mile. Whether it was arranging online viewings at convenient times as we were in Australia at the time, helping navigate paperwork, or even checking in after move-in, their support was impeccable.
In a world where customer service can often feel like an afterthought The Personal Agent sets the standard. Thank you for making the experience so positive.
I’ll definitely be recommending you to friends and family.
Source: trustpilot.com
Rosie was on time for our viewing, she was helpful regarding details about the property, and she was polite, professional, friendly.
Source: google.com
I enquired to view a property (Epsom branch) and managed to get it done on the same morning, which is great. Ethan was polite, friendly and professional, and throughout the letting process he supported us and promptly clarified all my questions.
The whole thing was super smooth.
The whole thing was super smooth.
Source: trustpilot.com
Thank you for our 2nd viewing yesterday Rosie, you are always very friendly and professional was nice to get another feel of the place.
Source: google.com
Our first time renting our property using the Personal Agent. Very happy with how they have dealt with challenges, vetted potential tenants and helped with getting the tenancy completed. Natasha has been great throughout! Good job well done!
Source: trustpilot.com
Very professionally conducted viewing
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Source: google.com
We have used Personal Agent as landlords for the last 15 years and dealt th Michelle Hobbs for the last 8 .
She has always been very courteous and answered our queries promptly. Property management has been excellent.
We would recommend her company without hesitation.
She has always been very courteous and answered our queries promptly. Property management has been excellent.
We would recommend her company without hesitation.
Source: google.com
Natasha and Callum were so helpful and professional when I was looking to rent my mothers house.Nothing was a problem for them and they went out of their way to help and arrange viewings.I really recommend the personal agent
Source: trustpilot.com
Natasha, Callum and Ethan were all very engaged in helping me secure an ideal short term rental in Epsom and I would highly recommend them.
Source: trustpilot.com
Rosanna was welcoming and professional throughout the viewing. Informative regarding the property!
Source: google.com
With the personal agent, I had all of the support that I needed, especially with my caseworker Sarah, nothing was too much trouble for Sarah, she had empathy and kindness for me throughout, especially with it, being my first time buying and selling at the same time, I would certainly recommend Sarah and the team at the personal agent to anyone.
Source: google.com
We have been renting with the personal agent and couldn't be happier with the service provided by Charlotte who is our main point of contact for property management. She is friendly, professional and attentive. So reassuring to know that any issue that arises will be dealt with from her part!
Source: trustpilot.com
Sarah at the personal agent has been the biggest support to me during a very stressful house sale. Her constant presence in the sale and honest conversations have made a very stressful time, much easier. Thank you Sarah, I am so grateful. Jo x
Source: trustpilot.com
I received great sales support from the team at The Personal Agent in Epsom!
I felt reassured from day one with Chris, Rosie & then Sarah Goddard who was helping me through to exchange of contracts & completion.
I was kept up to date with communications by email & phone regularly and Sarah really helped to progress things to the end. 🙏
My first home purchase took 4 months in total but it has been a very positive experience with the Personal Agent. ⭐️⭐️⭐️⭐️⭐️
I felt reassured from day one with Chris, Rosie & then Sarah Goddard who was helping me through to exchange of contracts & completion.
I was kept up to date with communications by email & phone regularly and Sarah really helped to progress things to the end. 🙏
My first home purchase took 4 months in total but it has been a very positive experience with the Personal Agent. ⭐️⭐️⭐️⭐️⭐️
Source: trustpilot.com
Rosie was excellent & a knowledgable staff member. Presented the property well. Would highly recommend.
Source: google.com
I had fantastic experience with house viewing. The Personal Agent responded quickly and made the booking progress smoothly and efficiently. Thanks very much to Callum. He was also very sincere, professional and empathetic throughout and I will be using him again in the future.
Source: trustpilot.com
From the initial viewing through to picking up the keys, the Personal Agent team were fantastic, a thoroughly and sadly rare, customer experience. Many thanks! Sandy, Darren and Sarah.
Source: trustpilot.com
Natasha was wonderful and I highly recommend working with her.
She asked good questions to understand the type of property we wanted to rent, showed us well-matched properties and was excellent at follow up and all communication.
Don’t hesitate to call on her if you’re looking to rent in Epsom
She asked good questions to understand the type of property we wanted to rent, showed us well-matched properties and was excellent at follow up and all communication.
Don’t hesitate to call on her if you’re looking to rent in Epsom
Source: trustpilot.com
There to help when in need!
Source: trustpilot.com
I recently sold my late parents’ property through The Personal Agent, Epsom, and I couldn’t be more pleased with the service I received. From start to finish, the team was professional, compassionate, and highly efficient, making what could have been a stressful process much smoother. Communication was excellent throughout, with regular updates and prompt responses to any questions I had. Their expertise and dedication ensured a successful sale, and I truly appreciate their support during this difficult time. I highly recommend them to anyone looking for a reliable and knowledgeable estate agent.
Source: trustpilot.com
I recently sold my late parents’ property through The Personal Agent Epsom, and I couldn’t be more pleased with the service I received. From start to finish, the team was professional, compassionate, and highly efficient, making what could have been a stressful process much smoother. Communication was excellent throughout, with regular updates and prompt responses to any questions I had. Their expertise and dedication ensured a successful sale, and I truly appreciate their support during this difficult time. I highly recommend Sarah Goddard and the rest of the team to anyone looking for a reliable and knowledgeable estate agent.
Source: google.com
Ray is a great asset to the Personal Agent. He was always very informative and on top of things even when we had so many obstacles to overcome with the sale of my mums house. Great agent, knows his stuff and always very professional. Would not hesitate to recommend the Personal Agent and Ray. Thank you for all you did for us, from the viewings, to the negotiations to completing on the sale. Thank you
Source: trustpilot.com
The team was very quick in acting, sorted contracts out quickly and was very professional would recommend to deal with.
Source: trustpilot.com
Sarah, our progressor, was marvellous, she liaised well between us and the vendor. Especially in the final week when exchange was happening then not happening and everything was very fraught, due to the looming Stamp duty deadline.
Source: google.com
Excellent staff, really pulled out all the stops to get us completed before the stamp duty changes. Thank you so much especially to Sarah Goddard!
Source: google.com
