The Personal Agent - Lettings & Management

4.9/5 based on 2053 reviews
Latest Reviews
Fantastic experience with the team
google.com
Source: google.com
Rosie has been really helpful and knowledgeable during our viewing.
google.com
Source: google.com
Ms Samantha Voller was my agent and she made my property buying experience a very positive one. She is knowledgeable, responsive and communicates effectively.
trustpilot.com
Source: trustpilot.com
Excellent! Using The personal agent in Epsom was the best choice we could have made when selling our house. Chris was incredibly helpful and made sure the chain were up to speed every step of the way. I would strongly recommend them.
google.com
Source: google.com
The Personal agent were great to work with and we are extremely pleased we picked them out of all the agents in Epsom. Chris was especially excellent and really helped us along the way. I would 100% recommend them.
trustpilot.com
Source: trustpilot.com
I cannot recommend the team at "The Personal Agent" Stoneleigh highly enough. Dan the Assistant Manager was our main point of contact and he quite literally steered us through the process with the utmost professionalism and patience, but any contact with the rest of the team at the Stoneleigh branch has also been excellent.
We initially went on to market with a "well known national estate agent" who did very little to market and sell the house over the six month period we were under contract with them, and within two weeks of moving to "The Personal Agent" we received offers, one of which has led to a sale.
The team most certainly know their stuff. Dan not only managed our expectations with regards to the market situation, also provided us with recommendations of a conveyancing firm (who have been fantastic) and gave us details of a house clearance firm (also fantastic).
I can absolutely say that "The Personal Agent" Stoneleigh Team have provided "a personal service" and I can only thank Dan and the Team for their professionalism in every aspect of this process.
trustpilot.com
Source: trustpilot.com
Agent was punctual and pleasant without being overwhelming. The agent remained professional without being cold. This is a fine balancing act. Above all we were not patronised by the agent (as has often been the case before) by stating the obvious such as “here we have the kitchen” or worse still “of course you could knock this wall and open this up and put an extension on the back and a lift conversion on the roof” grrrrr
trustpilot.com
Source: trustpilot.com
Rosie was fabulous at our viewing!! Really friendly and answered all our questions with ease.

Her knowledge on the property was fab, and she really went above and beyond to make sure we had all the info we needed. She even followed up with us straight away to drop her an email with any more questions we might have (as we had a lot of Q’s!)😂

Really lovely experience so far, thanks so much Rosie :)
google.com
Source: google.com
Very helpful and responsive
trustpilot.com
Source: trustpilot.com
Very professional
google.com
Source: google.com
Thanks for your help Samantha. Very informative and knowledgeable.
trustpilot.com
Source: trustpilot.com
Sarah was really helpful in accommodating our needs for a viewing after work and gave us plenty of time at the property to look around and to help us with any queries.
trustpilot.com
Source: trustpilot.com
Rosie is great at viewing. She lets you get on and today she got the ladders out on went up to open loft hatch. She didn’t have to do this but went the extra mile
google.com
Source: google.com
Callum and the team have been superb. From start to end they’ve been professional, confident and communicative. Highly recommend for a straight forward and stress free process.
trustpilot.com
Source: trustpilot.com
Callum and Chris were both great.

A few over complicated systems in place but the guys did well in helping resolve issues.

Both are an asset to your company.
trustpilot.com
Source: trustpilot.com
Sarah and the other person were very professional and polite showing us flat 7 and surrounding.
Unfortunately my husband and I did not find the flat convenient for us.
Thank you
Mr &Mrs Wheatley
trustpilot.com
Source: trustpilot.com
I would like to pass on my sincere thanks to Chris. He assisted greatly to find,rent and move in our house and I am extremely grateful.
trustpilot.com
Source: trustpilot.com
Rosie was great and explained everything clearly and nicely. I am very happy with her .
trustpilot.com
Source: trustpilot.com
Thanks to Mr. Callum for his very patient help.From viewing the house to signing the contract everything went smoothly.
trustpilot.com
Source: trustpilot.com
Callum was amazing, he was very professional and kept us updated and guided us through the process step by step..

I would definitely recommend Callum and all the other staff.
trustpilot.com
Source: trustpilot.com
Chris and Bradley have been super helpful whilst working with my partner and I over the past couple of weeks. Transparent and easy to communicate with, they have passed all messages between myself and the landlord in an effective and timely manner. Chris going the extra mile to arrange last minute viewings really meant a lot to us and helped secure a property that we had our heart set on. Thank you!
trustpilot.com
Source: trustpilot.com
Rosie was very polite, helpful and answered questions I have asked.
google.com
Source: google.com
Chris Sweby has maintained good contact and updates with me. He arranged, and carried out viewings efficiently.
My main dissatisfaction is a lack of communication regarding instructions to contractors. I was not informed of visits by electrician and gas engineer. As a single elderly woman this is unsatisfactory.
The energy performance contractor contacted me but I hadn’t been advised to expect this or given a contact name. Finally I requested no board to be put up but this has been ignored. Communication between members of the team has let you down.
trustpilot.com
Source: trustpilot.com
Good service, thanks.
google.com
Source: google.com
Rosie was great at showing us 3 properties. Explained everything and was excellent sales ambassador.
google.com
Source: google.com
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