Local Reviews
In April 2017, Hodhards said about Burlington Hotel
This is a first for us this hotel had amazing staff who couldn't do enough for you really helpful and happy at all time. The food was very good especially the breakfast where you can help yourselves with even the cooked side of things always fresh. Although we had refurbished rooms they were still a little tired looking but no problem as we only wanted to sleep in then all very clean. We had a three night weekend stay and being so close to everything didn't need the car, although we did use it Sunday to visit Michelham Priory which was a beautiful place. Would recommend this hotel.
Source: tripadvisor.co.uk
In April 2017, annette f said about Burlington Hotel
Comfortable room, clean, newly refurbished. Food satisfying, choice of evening meal, very flavoursome. Shearings have now changed breakfast to buffet style rather than being served by waiter/waitress . We do prefer to be served by waitress than having to keep getting up and down from table to collect food and make toast etc. Evening entertainment is always a bonus especially if the weather is poor and for the elderly who prefer to stay inside than walk into the town. Will visit again, thanks for everything
Source: tripadvisor.co.uk
In May 2017, Chrissie M said about Burlington Hotel
I have just booked a four day mid-week break for myself and my Mother at this Hotel in July.
I had pretty exacting requirements, Large room, sea view etc.
I feel I have to write a review about the Lovely receptionists before I forget.
I had to ring the hotel several times to enqluire about rooms. Carla the Receptionist I spoke was not just friendly, she was extremely helpful and polite, even making enquiries with Housekeeping for me, she was much more professional, helpful and polite than any Hotel Receptionist I have spoken to before and that is in many Hotel over many years.. I also spoke to Mary and Yvonne who were both polite, but Carla was the main person I spoke to and a very good Ambassador for the Bay Burlington.
I am now hoping our stay will be good, which I look forward to reviewing in July.
I had pretty exacting requirements, Large room, sea view etc.
I feel I have to write a review about the Lovely receptionists before I forget.
I had to ring the hotel several times to enqluire about rooms. Carla the Receptionist I spoke was not just friendly, she was extremely helpful and polite, even making enquiries with Housekeeping for me, she was much more professional, helpful and polite than any Hotel Receptionist I have spoken to before and that is in many Hotel over many years.. I also spoke to Mary and Yvonne who were both polite, but Carla was the main person I spoke to and a very good Ambassador for the Bay Burlington.
I am now hoping our stay will be good, which I look forward to reviewing in July.
Source: tripadvisor.co.uk
In May 2017, She17449 said about Burlington Hotel
We stayed at the Burlington Hotel last week on 5 day Shearing holiday. There were 4 of us and we had rooms on 3rd floor at the back, we would have preferred rooms at the front however for 4 nights the rooms were adequate kept clean and tidy daily. Tea and coffee topped up daily.
The food was good with choices at main meal and buffet breakfast. I am food intolerant and diabetic however I always found food to eat and enough of it. Our waiter was very good
Kevin our driver was excellent. We paid the extra for the one trip and that was very good with Kevin and Pete on coach. It was a very enjoyable holiday.
The food was good with choices at main meal and buffet breakfast. I am food intolerant and diabetic however I always found food to eat and enough of it. Our waiter was very good
Kevin our driver was excellent. We paid the extra for the one trip and that was very good with Kevin and Pete on coach. It was a very enjoyable holiday.
Source: tripadvisor.co.uk
In May 2017, Michael C said about Burlington Hotel
This hotel is in a great location,not far from the town and other amenities, although the rooms are a little dated they are a good size, Televisions could do with updating, as only able to get a few channels free wifi in the main area, although it would be nice to be able to pick it up in the rooms. Breakfast was good,with a nice mix to choose from, diner was o.k.but not great.
Source: tripadvisor.co.uk
In May 2017, traveljak2016 said about Burlington Hotel
Breakfast buffet was excellent, the chef constantly replenished the food, which was all freshly cooked and hot. A good start to the day is essential to my way of thinking!!
A barrier for the car park would be better than having to disturb the receptionists.
Generally very good value for money.
A barrier for the car park would be better than having to disturb the receptionists.
Generally very good value for money.
Source: tripadvisor.co.uk
In May 2017, howiebaby7 said about Burlington Hotel
Room 250 (2nd floor)- L O N G walk from 2 tiny lifts (3 & 4 persons) but well modernised from visit c 4-5 yrs ago. Food good (but didn't like the change to 'self-service' hot food @ breakfast) And those toasters! Well if you like standing in a queue for c 5mins & often getting burnt or underdone toast, it's gr8!! Overall no real complaints - Shearing's give "service" all-the-way, ESPECIALLY their jokey/friendly & very helpful drivers' But surely with their new U.S investment they could improve Gateway interchange facilities. The 'PA' system is worse than that of good old British Rail - maybe the addition of illuminated/computerised signage (as used in GP surgeries/hospitals etc )@ various points around the 'hangar' would be of help to customers & staff alike,
Source: tripadvisor.co.uk
In May 2017, Tony M said about Burlington Hotel
We stayed at the Burlington for a Shearings 5 day break.
We had a good trip down thanks to our driver, Peter, who is a very friendly and jocular chap.
On arrival we were greeted by the general manager, Christine, who came across as friendly, efficient and helpful. Chris gave us an overview of the hotel and stressed that her priority was that we enjoyed our stay. We did not see Chris again during our stay but her influence was evident in the friendly and efficient way the staff carried out their work.
Our room was on the 3rd floor with a great view of the pier almost directly opposite. We had paid extra for the view and for a standard plus room and felt that this had been well worth it. Our room was comfortable, well furnished and clean.
Meals at the hotel were very good and we particularly liked the buffet breakfast which was hot, fresh well cooked and frequently topped up. Evening meals were also very good and we felt that the choices available were adequate for most tastes. The dining room staff were very busy and worked hard. Alexis was our waiter and he was really friendly and efficient and despite the pressure of work he remained friendly and efficient and we were served promptly with our meals which were hot and plentiful.
The bar staff were efficient and friendly and the entertainment was good. My only criticisms, which are common with many hotels, are the price of drinks and that whichever of Shearings hotels we have stayed at the beer and lager are the same no matter what part of the UK we are in. it would be an added bonus if local beers were available on draught rather than the expensive bottled ones.
The reception staff were always friendly and helpful whenever we spoke to them. Worthy of special mention are Dione and Ivone.
There were five coach parties and people who had made their own way to the hotel so it was very busy the staff seemed to carry out their work in a pleasant, cheerful and efficient way and we felt that we were well looked after.
Chris should be very proud of the efficient and friendly team she has and we would certainly have no qualms about staying at the Burlington again. Thank you Chris and team for a very pleasant stay
We had a good trip down thanks to our driver, Peter, who is a very friendly and jocular chap.
On arrival we were greeted by the general manager, Christine, who came across as friendly, efficient and helpful. Chris gave us an overview of the hotel and stressed that her priority was that we enjoyed our stay. We did not see Chris again during our stay but her influence was evident in the friendly and efficient way the staff carried out their work.
Our room was on the 3rd floor with a great view of the pier almost directly opposite. We had paid extra for the view and for a standard plus room and felt that this had been well worth it. Our room was comfortable, well furnished and clean.
Meals at the hotel were very good and we particularly liked the buffet breakfast which was hot, fresh well cooked and frequently topped up. Evening meals were also very good and we felt that the choices available were adequate for most tastes. The dining room staff were very busy and worked hard. Alexis was our waiter and he was really friendly and efficient and despite the pressure of work he remained friendly and efficient and we were served promptly with our meals which were hot and plentiful.
The bar staff were efficient and friendly and the entertainment was good. My only criticisms, which are common with many hotels, are the price of drinks and that whichever of Shearings hotels we have stayed at the beer and lager are the same no matter what part of the UK we are in. it would be an added bonus if local beers were available on draught rather than the expensive bottled ones.
The reception staff were always friendly and helpful whenever we spoke to them. Worthy of special mention are Dione and Ivone.
There were five coach parties and people who had made their own way to the hotel so it was very busy the staff seemed to carry out their work in a pleasant, cheerful and efficient way and we felt that we were well looked after.
Chris should be very proud of the efficient and friendly team she has and we would certainly have no qualms about staying at the Burlington again. Thank you Chris and team for a very pleasant stay
Source: tripadvisor.co.uk
In May 2017, JBS23245 said about Burlington Hotel
We have recently stayed at this hotel as part of a 5 day Shearings holiday. The overall experience was real value for money. We did not pay for an upgrade and our room was at the back of the hotel. It was perfectly adequate for our needs and was also nice and quiet. The buffet breakfast selection, both hot and cold, ensured that we all had a good start to the day. The evening meal was waitress service and there was plenty of choice within the menu. The food was well cooked and also delicious. The location of the hotel is superb. Evening entertainment was provided. The lifts and also toilets on the ground floor were quite scruffy but otherwise the décor was quite acceptable and much of it has been done recently. We would certainly return to this hotel.
Source: tripadvisor.co.uk
In May 2017, GRACELAND18 said about Burlington Hotel
We have just got home from our weekend away, room was very clean and tidy lovely sea view, staff are always friendly and it's nice to see and recognize staff from previous visits, we will be back later in the year as its so relaxing
Source: tripadvisor.co.uk