Local Reviews
In March 2017, PhilBurnett said about Burlington Hotel
Just returned from a 5 day break with National Holidays at the Burlington. The hotel is an imposing looking building in a prime position almost opposite the pier. We booked a seafront room (319) and were pleasantly surprised with the room size and storage choices. The bathroom was also roomy with a good walk-in shower. Access to rooms is via 2 lifts, one of which is tiny. As this is a Victorian building the steps are rather steep and winding..
The restaurant is massive with very efficient staff of all nationalities. Our waitress was Polish and a gem. Food was well cooked and plentyfull with good choices ,Breakfast was self service and could not be bettered.
Evening entertainment was hit and miss with Mark the camp compere doing everything to keep the punters happy (mostly successfully) . Bar prices were a little steep if you were not on a voucher deal.
All staff from reception to cleaners were very friendly and helpful and were a credit to the hotel.
With a more varied entertainment an extra star would have been given but all in all the Burlington was a good choice.
The restaurant is massive with very efficient staff of all nationalities. Our waitress was Polish and a gem. Food was well cooked and plentyfull with good choices ,Breakfast was self service and could not be bettered.
Evening entertainment was hit and miss with Mark the camp compere doing everything to keep the punters happy (mostly successfully) . Bar prices were a little steep if you were not on a voucher deal.
All staff from reception to cleaners were very friendly and helpful and were a credit to the hotel.
With a more varied entertainment an extra star would have been given but all in all the Burlington was a good choice.
Source: tripadvisor.co.uk
In March 2017, Eleanor B said about Burlington Hotel
Just back from mid week break at this hotel booked a sea view room and because of the single glazing and wind had to move rooms were offered choice of three other rooms one also on sea front and just as bad one a double we booked a twin and the other was warm unfortunately overlooked a flat roof with decaying birds on it thread bare carpets not what we wanted when we booked but staff are amazing and very helpful
Source: tripadvisor.co.uk
In March 2017, DTURNER300 said about Burlington Hotel
The setting on the seafront was the highlight for me. The hotel is fine and the rooms are actually large, spacious, and fairly modern. The breakfast was ok although I was a little annoyed at being seated so far from everyone else. This hotel seemed to cater for an older crowd on this weekend but overall it was pleasant enough.
Source: tripadvisor.co.uk
In April 2017, suet19592016 said about Burlington Hotel
This hotel is in a great location some tired areas corridors and toilets need upgrading room was a good size food very good I had a problem with the shower as I couldn't regulate the temperature so found washing my hair difficult. also we had a letter to be vigilant regards security but got home one day and door was unlocked so not happy about that.
Source: tripadvisor.co.uk
In April 2017, Yorkshirestar said about Burlington Hotel
We travelled here with Shearings for a 5 day break in February. Although we got off to a bad start - we were offered a room which should not have been offered to anyone due to its condition - the staff were great and dealt with the problem very efficiently. We were given a room with a lovely view of the sea. We were able to watch the sunrise and sunset from the comfort of our room. The food was good, the entertainment was O.K.
Once the rooms in need of upgrading and refurbishment are completed this will be a decent hotel.
Overall the trip was fine.
Once the rooms in need of upgrading and refurbishment are completed this will be a decent hotel.
Overall the trip was fine.
Source: tripadvisor.co.uk
In April 2017, jan h said about Burlington Hotel
We arrived Saturday afternoon and checked in by very nice lady. We had trouble finding a permit holder parking space what the hotel charge £1 per 24 hour parking. We found a ncp small multi story car park 3 minute walk from hotel, cost £5 for 24 hrs and is locked up after 9 pm until early morning, suited us fine. Hotel refunded our permit slip with no problem. We expected the hotel to be grubby after reading some of the reviews, we were pleasantly surprised how clean and fresh everything was on arrival, we had a sea view room on third floor. My husband and I felt like we were in a Premier Inn room, very nice. We had a buffet breakfast in the morning which we enjoyed. The breakfast room was not too busy, they do seat in certain areas, bit bunched up in places would have been more comfortable if guest were spread out a bit. Nice staff all very polite. Would definitely stay here again
Source: tripadvisor.co.uk
In April 2017, oldtripper32 said about Burlington Hotel
Have stayed several times at this hotel. Standard seems to be declining little by little. Guests signing for self drive holidays need to be careful they are not paying more than those on coach tours.
All areas of hotel are clean and staff are polite and cheerful. Meals are the weak area. Although breakfast is supposed to be available until 0915h if you arrive after about 0850 the hot buffet area is a sorry sight, curly bacon and crunchy sausages with, if are lucky, a rubbery egg.
The dinner menu appears varied and adequate, but quality let's it down and portions are on the small side. A variety of vegetables served everyday but they are usually overlooked to a degree of purée.
The week of my stay the hotel was over warm/hot requiring windows open all day and all night. Radiators were on in the corridors! Windows open at night in front facing rooms means the sound of the sea lulls you to sleep. Unfortunately there has always been a badly fitting manhole cover in the road outside which clunks as cars run over it. This can be a rude awakening. Please get the council to fix it.
All areas of hotel are clean and staff are polite and cheerful. Meals are the weak area. Although breakfast is supposed to be available until 0915h if you arrive after about 0850 the hot buffet area is a sorry sight, curly bacon and crunchy sausages with, if are lucky, a rubbery egg.
The dinner menu appears varied and adequate, but quality let's it down and portions are on the small side. A variety of vegetables served everyday but they are usually overlooked to a degree of purée.
The week of my stay the hotel was over warm/hot requiring windows open all day and all night. Radiators were on in the corridors! Windows open at night in front facing rooms means the sound of the sea lulls you to sleep. Unfortunately there has always been a badly fitting manhole cover in the road outside which clunks as cars run over it. This can be a rude awakening. Please get the council to fix it.
Source: tripadvisor.co.uk
In April 2017, JeannCol said about Burlington Hotel
Had a lovely break in Eastbourne. The hotel is old and some areas need updating but the staff and facilities are good. The food was average but typical of this kind of holiday and quite acceptable. Trips ok but terrible driver - no personality so spoiled the excursions as he had no knowledge of the area. Overall though, very good value for money. We updated to a sea view room and was well worth it. Eastbourne is spotless and has a lovely promenade. Would definitely recommend.
Source: tripadvisor.co.uk
In April 2017, Kelvin L said about Burlington Hotel
Been here a few times now always easter .nice and quiet evening entertainment with bingo and quiz freindly .Brighton and hastings just down the road squeaky floors small lifts no doubt we'll be back here next year nice too see the pier has been rebuilt
Source: tripadvisor.co.uk
In April 2017, Joy M said about Burlington Hotel
After a long drive on a very comfortable coach we did not know what to expect when we arrived. The hotel manager came onto the coach to welcome us which was good. We did not have to struggle with cases as the hotel brings them to your room for you.
The room on the 3rd floor had been modernised the beds were comfortable & clean.
Food could not fault it at all (better than some 3/4* hotels abroad) Maria our waitress was lovely and very polite. Mark the entertainer was good fun, in fact all the hotel staff could not be faulted. We chose not to go on the excursion so cannot say what that was like, but just to add our driver Alan was very always polite to all passengers.
Would definitely recommen.
The room on the 3rd floor had been modernised the beds were comfortable & clean.
Food could not fault it at all (better than some 3/4* hotels abroad) Maria our waitress was lovely and very polite. Mark the entertainer was good fun, in fact all the hotel staff could not be faulted. We chose not to go on the excursion so cannot say what that was like, but just to add our driver Alan was very always polite to all passengers.
Would definitely recommen.
Source: tripadvisor.co.uk