Local Reviews
In July 2016, Janet A said about Burlington Hotel
Stayed at the Burlington for a week. We drove ourselves down, but most guests were on coach trips. We had a lovely big room overlooking the beach and the pier, with a big bathroom with a lovely large shower.The rest of the hotel needs some upgrading, particularly the lifts and the conservatory. The food was always good but the service could be slow in the evenings, mainly due to the waiting staff having too many tables to look after. The staff however are lovely. The dining room was also too hot, with no working air conditioning. The WiFi service was intermittent and non existent in most of the hotel, not good enough in this day and age. The hotel is in an ideal spot for exploring Eastbourne and the surrounding countryside.
Source: tripadvisor.co.uk
In July 2016, Marie S said about Burlington Hotel
We loved this old Victoria hotel we went with Shearings on the 18th July staying till 22ndthe room had been refurbished to a good standard the food and service were very good the room had a lovely sea view staff very friendly and efficient could not do enough would recommend this hotel based on our stay.
Source: tripadvisor.co.uk
In July 2016, redrOn_11 said about Burlington Hotel
Just returned from our second 8 day stay with Shearings this year and not dissappointed. The hotel is a little tired but very clean. The staff are second to none. The entertainment is always fun hosted by Mark Snow. Reception, dining room, and room maids are always pleasant and obliging. The hotel is superbly placed for the town shops and the beautiful promenade. Walks along the front are a must to the Holywell retreat where a reasonable little cafe is waiting with refreshments. For those who find the walk too far a road train runs along the prom at a cost of £4 return.Hope to see you in the autumn Burlington.
Source: tripadvisor.co.uk
In July 2016, 360Familyof6 said about Burlington Hotel
We have just returned from a 3 nights stay here with a Shearings holiday, The hotel is lovely and clean we had a spacious seafront twin room. The hotel is ideally placed for the lovely beach or the shops. The staff at the hotel where helpful and polite, our waitress most days was a young girl with tattoos (sorry didn't find out her name) she couldn't do enough for us and was always smiling and courteous, a real credit to the hotel.
The food was standard for a bay hotel, the bar staff were again very helpful and friendly. I do have a few gripes though
Entertainment was quite poor and the Saturday night cabaret a real let down.
It's great that Shearings collect your cases from your room 45 minutes before breakfast therefore you expect It to be completed before everyone goes down to breakfast 45 minutes later, but no lifts could be used due to the fact they were being used for the cases a lot of people had to wait quite a long while for a lift or attempt the stairs the rush through breakfast to get on the coach.
Lastly reception staff after checkin there was no reception staff to be found at all, after waiting over half an hour with another guest we both gave up and in the evening one of the bar staff kindly helped the best he could with my queries as again there was no reception staff other guests also mentioned this.
Overall a nice place to stay.
The food was standard for a bay hotel, the bar staff were again very helpful and friendly. I do have a few gripes though
Entertainment was quite poor and the Saturday night cabaret a real let down.
It's great that Shearings collect your cases from your room 45 minutes before breakfast therefore you expect It to be completed before everyone goes down to breakfast 45 minutes later, but no lifts could be used due to the fact they were being used for the cases a lot of people had to wait quite a long while for a lift or attempt the stairs the rush through breakfast to get on the coach.
Lastly reception staff after checkin there was no reception staff to be found at all, after waiting over half an hour with another guest we both gave up and in the evening one of the bar staff kindly helped the best he could with my queries as again there was no reception staff other guests also mentioned this.
Overall a nice place to stay.
Source: tripadvisor.co.uk
In July 2016, Helen G said about Burlington Hotel
we had plenty of space for our clothes .room was very big.and a lovely vier of the sea frount and the sea
we had a sea gull visit us everymorning he used to knock on the window.
it was very clean and we had lots of tea coffee and milk every morning.will be going back again soon.
we had a sea gull visit us everymorning he used to knock on the window.
it was very clean and we had lots of tea coffee and milk every morning.will be going back again soon.
Source: tripadvisor.co.uk
In July 2016, HazelG51 said about Burlington Hotel
Visited in July with my Mom and Dad. We stayed there mainly for the location, which is second to none. The hotel caters mainly for the older clientele so was suprised to discover there was no disabled access to the main front door into the hotel, I thought all buildings had to provide full access for the disabled. To access the hotel with a wheelchair you had to go through the restaurant and out through an emergency exit door which gave access to the front of the building. The lifts in the building were also inadequate for the overall size of the hotel. My room was supposed to have a shower but it didn't work. The holiday was good but could have been improved due to the accessability in to the hotel and up to the rooms.
Source: tripadvisor.co.uk
In July 2016, Brian M said about Burlington Hotel
Stayed here before - Hotel is in need of some refurb but the rooms are pleasant, food good and staff excellent. On the front so very good for elderly folk as the prom is easily accessible - Part of the Bay group so a lot of Shearing coaches coming and going
Source: tripadvisor.co.uk
In July 2016, junedomNewForest_UK said about Burlington Hotel
Just spent a pleasant few days in Eastbourne with friends in the Burlington hotel. The food is good value and the staff very pleasant and helpful. The actual hotel is very run down and the corridors and doors need a good clean. We had renovated rooms but fixtures were already needing attention. There was also a problem with the heating which turned itself on in the heat of summer and the whole hotel was unbearably hot.
The entertainment was ok, but the exceptional comedian/pianist Ray Campbell was the highlight.
The entertainment was ok, but the exceptional comedian/pianist Ray Campbell was the highlight.
Source: tripadvisor.co.uk
In July 2016, Elliott07 said about Burlington Hotel
Went with Shearings for a 5 day stay at the Burlington, our first ever visit to Eastbourne. Our room, 334, was a good size and very clean. The room did face an alleyway at the back of buildings, and my only gripe was that the seagulls started at the crack of dawn looking for food from the wheelie bins!!. (Having read previous reviews, all the guests would appear to have had a sea view, apart from us!). Good hot food and all the staff were very pleasant and helpful. Enjoyed the entertainment and Mark did a great job, we even had a couple of wins on the Bingo. Enjoyed Eastbourne very much and would definitely stay at the Burlington again.
Source: tripadvisor.co.uk
In August 2016, jayandmarts said about Burlington Hotel
We have just returned from a 5 day break at this hotel. It was our first coach trip holiday and a first to Eastbourne. Our booking was made based on hotel location, value for money and evening entertainment. All of these were great but the exceptionally friendly staff made this a very memorable holiday. Our waitress, Ivana was faultless, the bar staff were friendly and recognised customers very quickly, but for us the standout team member was Mark. His evening entertainment was hugely enjoyable and would be a factor in us making a future visit. Thankyou all.
Source: tripadvisor.co.uk