Local Reviews
In April 2013, sue d said about Burlington Hotel
We went to this hotel for the first time just for a short break. We were glad of pre-bookable car parking which we found very handy. This is a very large hotel right on the seafront. We had a room overlooking the sea which was nice unfortunately only one window stayed open as the sash cord was broken. We overcame this by wedging it open by use of the Bible (praise the Lord). Our room was large, clean and comfortable let down by the creaking floorboards and a very tired bathroom with a cracked hand basin and a non working shower and grotty flooring, a shame really as other areas of the hotel have been upgraded. All the staff were nice and friendly and the food was good. The weather was beautiful whilst we were there which always makes things lovely.
Source: tripadvisor.co.uk
In April 2013, janet l said about Burlington Hotel
My friend and I stayed at the hotel for a weekend break and cannot praise the hotel enough, We are 2 ladies in our 40's and although the majority of the guests were booked through Shearings and somewhat older the entertainment put on by Mark Snow was excellent and we actually stayed in and joined in the quizzes. He was very entertaining and kept everyone amused. The Bar Manager was so helpful and told us all the best eating places in Eastbourne and even marked them on a map for us. The hotel was clean and our room was very comfortable. The only downside was the weather but it is England!!! Well recommended and looking forward to another weekend break there.
Source: tripadvisor.co.uk
In April 2013, Christine S said about Burlington Hotel
We had a family break at this hotel recently and had a great time. The staff and service were brilliant, food was good and a good choice and the hotel was very clean and comfortable. We had a sea view room which needed updating but it was very comfortable and we had all we needed. We were able to park right outside or in the car park, loved Eastbourne and the hotel was right on the front near the pier and shops. A great weekend, EXCELLANT value for money and we would definitely go again. Do not know what ric S was talking about! I think he stayed at a different hotel!!
Source: tripadvisor.co.uk
In April 2013, CarolVipond said about Burlington Hotel
This was our first trip with Shearings, we found everything excellent for our 5 day trip .Our driver KEVIN was excellent as my husband is disabled he helped with his wheelchair and help on and off the coach.The staff from reception to waitress Marilla and bar staff Danny and all the lads excellent and also Mark the manager you have an excellent team thank you and would recommend to friends and family.Thank you all for a lovely holiday
Source: tripadvisor.co.uk
In April 2013, Robert P said about Burlington Hotel
This was our third visit to the Burlington in the last two years. No people who review on Trip Advisor only give negative reviews !!!
This is an old hotel used throughout the year by Shearings. We were self drive. We arrived Friday afternoon for a 2 night break. My wifw and I in one room and my mother in a single room.
Check in was very smooth and with no problems. We were allocated rooms on the 2nd floor ( 238 double and 242 single) I wanted a room close to my mother who is 86 years old.
The rooms were clean and had everything you would nbeed for a short break. Our room 238 was refurbished and was really nice, the bathroom was excellent.
Restaurant and bars were good , staff were polite and friendly. Meals were good and service excellent.
Entertainment was ok but a specialo mention for Mark Snow. He is excellent. Hope he loses the remaining few stone. Well done Mark you were a star.
Overall another good holiday.
This is an old hotel used throughout the year by Shearings. We were self drive. We arrived Friday afternoon for a 2 night break. My wifw and I in one room and my mother in a single room.
Check in was very smooth and with no problems. We were allocated rooms on the 2nd floor ( 238 double and 242 single) I wanted a room close to my mother who is 86 years old.
The rooms were clean and had everything you would nbeed for a short break. Our room 238 was refurbished and was really nice, the bathroom was excellent.
Restaurant and bars were good , staff were polite and friendly. Meals were good and service excellent.
Entertainment was ok but a specialo mention for Mark Snow. He is excellent. Hope he loses the remaining few stone. Well done Mark you were a star.
Overall another good holiday.
Source: tripadvisor.co.uk
In May 2013, twophonesipswich said about Burlington Hotel
Visited this hotel as part of a coach party. Greeting by hotel staff excellent and baggage handled efficiently. Room reasonable although dated and with poor television. Everything working and hot water always available ( not always the case in hotels costing much much more). Room serviced daily and kept clean for the duration of the stay. All public areas of the Hotel are comfortable and pleasant with super views of the pier and small gardens. The position of the Hotel is truly perfect within very easy reach of town centre shops, theatres and local services. Over all a very enjoyable 4 day stay amongst pleasant staff and very affordable.
Source: tripadvisor.co.uk
In May 2013, An_English_Man said about Burlington Hotel
16 of us just had a short 3 night break at this hotel
As other people have said this is an old hotel & in some aspects a bit tired, but you will not beat it for value. The staff are excellent & very friendly, always trying to help.
The evening entertainment is not London stage, but better than some Shearing hotels.
The hotel situation could not be bettered, almost opposite the pier.
The seafront rooms are worth it if you are going to spend time in your room other than asleep.
One of the lifts (elevators) is rather small but better than nothing
As other people have said this is an old hotel & in some aspects a bit tired, but you will not beat it for value. The staff are excellent & very friendly, always trying to help.
The evening entertainment is not London stage, but better than some Shearing hotels.
The hotel situation could not be bettered, almost opposite the pier.
The seafront rooms are worth it if you are going to spend time in your room other than asleep.
One of the lifts (elevators) is rather small but better than nothing
Source: tripadvisor.co.uk
In May 2013, Diptimay M said about Burlington Hotel
Excellent location, friendly staff and very good services. I went through shearing holiday package and most were old people. The hotel boy Daniel was very gentle, friendly, smart and made me comfortable among old group in the restaurant. You must see their service. All Guys really working hard and almost running all the time for giving quick service.
Source: tripadvisor.co.uk
In May 2013, MerseyWanderer said about Burlington Hotel
The hotel is owned and run by Shearings Holidays and is a very large old hotel. Our party had been booked for some time, and the majority of us were staying in single rooms. Check in was straightforward although there was a bit of a problem in establishing that my car parking had been authorised and paid for. The room was at the back of the hotel and maybe because we were not part of a coach tour package, but to put it mildly the room had seen far better days. The carpet is of the "Wallace Arnold" era with the "WA" motif repeated in a staggered pattern, that is where it has not worn threadbare. The sash windows are showing signs of advanced wood rot, the bathroom being the worse of the two. Wallpaper is peeling from the ceiling and lifting at the edges on the walls. The drawer under the old TV will not close once opened owing to the wood bowing under the weight of the TV. The bathroom fittings are of the 1970's and are showing their age with the chrome plate wearing through on the taps. The washbasin had a number if cracks in it from previous accidents.
For guests of a younger age group, be warned the target market for the hotel appears to be the over 60's (I know I'm one of them), but if you still move quick, be prepared to slow down as there are people 70 and 80+ who don't enjoy freedom of movement like they used to. Consequent to this the "entertainment" is suited to the older end and would bore younger people out of their minds.
On the positive side, the food is excellent and there is a good choice of menu which is changed each day for the evening meal. The staff are also excellent, friendly and very efficient and pleasant. The location is ideal too, being almost opposite the pier and not too far from some very good shops, Eastbourne has very few shops which are empty and is a pleasant change from most other "High Streets".
One final note is that my room was not the exception, at least two of my party also commented on the state of their rooms, and whilst ackowledging thatthe price was very good there re standards which I expect, and sadly these fell well below expectations.
For guests of a younger age group, be warned the target market for the hotel appears to be the over 60's (I know I'm one of them), but if you still move quick, be prepared to slow down as there are people 70 and 80+ who don't enjoy freedom of movement like they used to. Consequent to this the "entertainment" is suited to the older end and would bore younger people out of their minds.
On the positive side, the food is excellent and there is a good choice of menu which is changed each day for the evening meal. The staff are also excellent, friendly and very efficient and pleasant. The location is ideal too, being almost opposite the pier and not too far from some very good shops, Eastbourne has very few shops which are empty and is a pleasant change from most other "High Streets".
One final note is that my room was not the exception, at least two of my party also commented on the state of their rooms, and whilst ackowledging thatthe price was very good there re standards which I expect, and sadly these fell well below expectations.
Source: tripadvisor.co.uk
In May 2013, LilliS_Wales said about Burlington Hotel
The Burlington is a large old seaside hotel owned by Shearings Holidays. We arrived for our 3 day weekend break and were disappointed with the outdated appearance of the interior of the hotel, could do with some decorating and some of the areas were not very clean, especially the public toilet(ladies) in the entertainment area. However our room was ok at the front with a seaview(bonus) and towels and bedding clean bathroom also dated but clean. Food good, plain British fare but well prepared and served hot. The service in the dining room was excellent. The service at the hotel was very good in all parts of the hotel being a plus point for this hotel. Location excellent on seafront and near shopping centre, bus stop just opposite for local areas(Brighton,Hastings etc) Although this hotel could do with some updating and TLC it is however very good value for money. We are a couple in our 60's as were most other guests
Source: tripadvisor.co.uk