Local Reviews
In August 2012, Brither said about Burlington Hotel
We love Eastbourne and looked forward to a return visit to the Burlington. We were not disappointed ! We always "upgrade" our room and felt the extra cost was worth it . The room was spacious, very clean, well furnished with a large refurbished bathroom. The added bonus was a wonderful sea view. We stayed in 402 and the only negative aspect was that one of the two bedroom windows had a broken sashcord which meant it was impossible to open . It did not worry us., However, if the weather had been better the lack of ventilation could have been an issue. The staff without exception were friendly and efficient. Special; mention to our waitress Ewa who always had a smile and gave a very efficient service. We have always found staff at Shearing's Hotel's very pleasant and have always thought this is a very well run organisation. The food was varied and good portions. My wife being vegetarian always had an item on the dinner menu that she could eat. The only item we were not sure about was the first morning we were there we ordered scrambled eggs. It arrived looking like (and having the texture of) chopped up egg custard. it tasted better than it looked !!. We cannot comment on the parking as we left the car at home and travelled by train. Overall, for what is charged and what is on offer it is in our opinion excellent value for money for a very pleasant break.
Source: tripadvisor.co.uk
In September 2012, margaret a said about Burlington Hotel
Had a very enjoyable holiday at the Burlington. Hotel was clean and presentable. Plenty of choice in food all nicely presented bread and butter pudding was (to die for) FABULOUS. Our waitress was very attentive, nothing was too much trouble for her. The bar staff were good especially Mathew who had an excellent personality. Entertainment was adequate. Quizes were great fun Thanks Mark. who also has a lovely singing voice. We would recommend the Burlington to any one and health permitting we wil be there again.
Source: tripadvisor.co.uk
In September 2012, Janet C said about Burlington Hotel
We have just returned from a weekend break at the Burlington. It is excellent value for money. The staff were excellent. Special praise must go to Maria, (our waitress) who was always very pleasant and helpful.
We were slightly disappointed at the lack of entertainment on the Sunday evening, but we could sit and have a drink at the bar with background music, so it was acceptable. The entertainer was talented, but special mention must go to the singer on Saturday night who was outstanding and sang a variety of styles from musical to country and western. My personal favourite was his 'Nessan Dorma' which was amazing.
Yes, we are certainly looking forward to another trip to this hotel, with a location right on the seafront. Thank you to all the staff who made our stay excellent.
We were slightly disappointed at the lack of entertainment on the Sunday evening, but we could sit and have a drink at the bar with background music, so it was acceptable. The entertainer was talented, but special mention must go to the singer on Saturday night who was outstanding and sang a variety of styles from musical to country and western. My personal favourite was his 'Nessan Dorma' which was amazing.
Yes, we are certainly looking forward to another trip to this hotel, with a location right on the seafront. Thank you to all the staff who made our stay excellent.
Source: tripadvisor.co.uk
In September 2012, Pabil25 said about Burlington Hotel
We stayed in this hotel as part of a coach holiday in August 2012. We had a large room on the first floor with a great sea view. Our room was recently redecorated with new curtains. Bathroom was a bit shabby with a creaky floor but the shower and bath were perfectly functional.
Food in the hotel was good quality and plentiful. Staff were all very pleasant and helpful and the meal service in the restaurant was very well organised once we got our table, which was ours for the week.
The position of the hotel could not be better, right on the promenade and on the corner of the main shopping street. Everything in the town centre is in easy walking distance.
The entertainment in the hotel was a bit disappointing - we would have liked more cabaret on more nights, but Mark who ran the bingo and played music for dancing did his best to make sure that people enjoyed themselves. He also sang (very well!) on nights without outside cabaret.
I would definitely stay there again and recommend it to friends.
Food in the hotel was good quality and plentiful. Staff were all very pleasant and helpful and the meal service in the restaurant was very well organised once we got our table, which was ours for the week.
The position of the hotel could not be better, right on the promenade and on the corner of the main shopping street. Everything in the town centre is in easy walking distance.
The entertainment in the hotel was a bit disappointing - we would have liked more cabaret on more nights, but Mark who ran the bingo and played music for dancing did his best to make sure that people enjoyed themselves. He also sang (very well!) on nights without outside cabaret.
I would definitely stay there again and recommend it to friends.
Source: tripadvisor.co.uk
In September 2012, Pattie25 said about Burlington Hotel
Last week stayed at the Burlington for 5 days, with coach party. Our room was 210 and perfect for me and hubby. Beautiful seaview we could enjoy as had 2 very large sash windows - heavy curtains which helps for sleeping. Large room with twin beds, flat screen t.v. and modern bathroom with shower over bath. Another large sash window so never felt closed in.
Food was excellent with plenty of choices. Waiting staff could'nt do enough - efficient and always smiling, even though there were almost 300 diners at one sitting. In fact we found all the staff at this hotel put themselves out to ensure their guests had a memorable holiday.
The main shopping centre is 5 mins walk, with every type of shop to suit all. We had lunch at one of the pubs in centre of town, sitting outside, ordering only a sandwich as so well fed at the hotel. Out came two huge plates with ham sandwiches in two thick slices of crusty bread, salad and chips! How could we resist.....
All in all, a holiday we couldnt fault, and we are a well-travelled couple, both in UK and abroad.
Well done Burlington.
Food was excellent with plenty of choices. Waiting staff could'nt do enough - efficient and always smiling, even though there were almost 300 diners at one sitting. In fact we found all the staff at this hotel put themselves out to ensure their guests had a memorable holiday.
The main shopping centre is 5 mins walk, with every type of shop to suit all. We had lunch at one of the pubs in centre of town, sitting outside, ordering only a sandwich as so well fed at the hotel. Out came two huge plates with ham sandwiches in two thick slices of crusty bread, salad and chips! How could we resist.....
All in all, a holiday we couldnt fault, and we are a well-travelled couple, both in UK and abroad.
Well done Burlington.
Source: tripadvisor.co.uk
In September 2012, mazip said about Burlington Hotel
stayed there for my aunts 90th birthday, the staff made a big fuss of her and went out of their way to make it special, rooms were big,food great and the entertainment was really good,the location is the best right on the sea front and the town is just a short walk away
Source: tripadvisor.co.uk
In September 2012, Malcolm W said about Burlington Hotel
Over the past years we have held our reunions at many of Shearings Hotels and had great times. How ever our reunion at the Burlington Eastbourne was more than one could expect. It seemed like it was a family run hotel. Christine the manager was able to accommodate with all our request and any problems were taken care of very quickly. All the staff were friendly and very efficient, they really made all our members feel at home. Many of our members wanted to come next year for 2013 reunion, unfortunately we had already made prior arrangements, but it is stored away for another year.
A big thankyou to Christine and her staff from all the members of the Jamaica Association.
A big thankyou to Christine and her staff from all the members of the Jamaica Association.
Source: tripadvisor.co.uk
In October 2012, Robin G said about Burlington Hotel
Recently had four days here. Nice room overlooking the prom and pier. Went to sleep to the beautiful sound of the waves on the shore. Food and service good. Pay for the parking - it's worth it. Although not important to us, the entertainment was difficult to see comfortably. We enjoyed walks along the broad promenade and a ride in the road train. Shops are also close by. Would visit again.
Source: tripadvisor.co.uk
In October 2012, Paula M said about Burlington Hotel
I had booked a 4 night Shearings coach holiday arriving on 1st October 2012. This was at a reduced price and I took my mother away and paid extra for sea view and front seats on the coach and I was glad I did so. Our driver Chris was a treasure and he knew quite a few of the returning guests on the coach.
Our Room was room 110 which was a large twin with two large windows. The french doors had been opened and the doors really required to be serviced and re hung as you could not shut them. We did report this and the doors were closed shut for us but that did not solve the long term problem. The bathrooms do require updating especially with the elderly population this hotel caters for and should really have walk in shower facilities. We were happy with our room in general and thought it value for the money we paid for it. I agree with alot of comments about the amount of creaking that the floor boards make. Yes it is an old building but when you spend the 4 nights listening to who ever is staying in room 210 above you walking about constantly from 3am till you get up it is annoying!! This can be easily rectified by screwing the floor boards down and that would solve all the negative reviews and unhappy visitors who wont return!!!
The food menu for the day is displayed by the entrance to the dining area and its then your choice if you eat or choose to go out. We did choose to eat out on one night as we did not like the choice of food on offer. I would rather do that than suffer eating food that has no taste or what I consider to be substandard. The service was good and staff busy attending alot of tables and Ewa was a member of staff who was professional and had a great personality.
The lifts are a huge problem at this hotel and I had phoned ahead to shearings after reading some reviews on here that had problems with disablility access. I was given a room close to the lift on the first floor as I did not want to arrive on the Monday to discover I had been given an inappropriate room for our needs. One couple who sat close to us and where wheelchair users too, waited on average 20 mins to gain access to the larger of the two lifts that could just accommodate a wheelchair with someone seated in it!! The larger lift was also used for the cleaners to use and that did cause problems also at busy times. Due to increased disability awareness and independance the lack of lift facilities and the blocked usage for hotel purposes requires re assessment.
The evening entertainment the week we were there was not the usual gentleman as he was on holiday but there was arrangements made. Bingo is the norm every night with acts who are appropriate for the average age of guest. There is table waiter service if you wish to take advantage for it.
When we were there the hotel was clean and tidy and staff were friendly and work hard and a real bonus is that you dont have to worry about your cases as they are taken to the room for you and returned to the coach the morning of departure.
Our Room was room 110 which was a large twin with two large windows. The french doors had been opened and the doors really required to be serviced and re hung as you could not shut them. We did report this and the doors were closed shut for us but that did not solve the long term problem. The bathrooms do require updating especially with the elderly population this hotel caters for and should really have walk in shower facilities. We were happy with our room in general and thought it value for the money we paid for it. I agree with alot of comments about the amount of creaking that the floor boards make. Yes it is an old building but when you spend the 4 nights listening to who ever is staying in room 210 above you walking about constantly from 3am till you get up it is annoying!! This can be easily rectified by screwing the floor boards down and that would solve all the negative reviews and unhappy visitors who wont return!!!
The food menu for the day is displayed by the entrance to the dining area and its then your choice if you eat or choose to go out. We did choose to eat out on one night as we did not like the choice of food on offer. I would rather do that than suffer eating food that has no taste or what I consider to be substandard. The service was good and staff busy attending alot of tables and Ewa was a member of staff who was professional and had a great personality.
The lifts are a huge problem at this hotel and I had phoned ahead to shearings after reading some reviews on here that had problems with disablility access. I was given a room close to the lift on the first floor as I did not want to arrive on the Monday to discover I had been given an inappropriate room for our needs. One couple who sat close to us and where wheelchair users too, waited on average 20 mins to gain access to the larger of the two lifts that could just accommodate a wheelchair with someone seated in it!! The larger lift was also used for the cleaners to use and that did cause problems also at busy times. Due to increased disability awareness and independance the lack of lift facilities and the blocked usage for hotel purposes requires re assessment.
The evening entertainment the week we were there was not the usual gentleman as he was on holiday but there was arrangements made. Bingo is the norm every night with acts who are appropriate for the average age of guest. There is table waiter service if you wish to take advantage for it.
When we were there the hotel was clean and tidy and staff were friendly and work hard and a real bonus is that you dont have to worry about your cases as they are taken to the room for you and returned to the coach the morning of departure.
Source: tripadvisor.co.uk
In October 2012, marian p said about Burlington Hotel
We stayed here last weekend in a top floor room looking out over the town. It was quiet and spacious. The bedding and surfaces were all fresh and clean. The shower worked well with plenty of hot water and clean towels as required. On the downside, the light level was low, making it difficult for reading in the evenings and the window did not open. I expect the room is on the list for refurbishment but in the meantime it would help if the carpet was washed clean and a new mattress provided.
The food was good, especially the kippers for breakfast. Drinks were poor, no green tea and the coffee undrinkable.
All the staff were very friendly and helpful. Parking with the voucher system was easy and convenient.
The food was good, especially the kippers for breakfast. Drinks were poor, no green tea and the coffee undrinkable.
All the staff were very friendly and helpful. Parking with the voucher system was easy and convenient.
Source: tripadvisor.co.uk