Local Reviews
In November 2018, lynnlodge said about The Afton Hotel
We stayed for 2 nights, the room was very clean, the staff hard working and the hotel in a very good location. Unfortunately we left an Apple laptop in our room and thought we would not see it again but we rang from home and the very honest staff had found it then packed it up for it to be collected. We can’t thank them enough for being so honest and helpful, well above the call of duty.
Source: tripadvisor.co.uk
In May 2022, Sharon Carpenter said about Royal Hippodrome Theatre
Nice little place very warm and felt a bit to many people in there .
But nice place .
But nice place .
Source: google.com
In March 2012, grumpyEssex said about Burlington Hotel
not a bad hotel for the price, location very good, food and hotel staff good but bedroom and bathroom needs a complete revamp. from loose floor boards that creak to a brand new bathroom,followed by central heating system that does sound like a vaccum cleaner at night.
then you could consider the decore which has water marks running down the wall where the room above had a major water leak.which still leaked while we were staying there.
then you could consider the decore which has water marks running down the wall where the room above had a major water leak.which still leaked while we were staying there.
Source: tripadvisor.co.uk
In March 2012, Bingo G said about Burlington Hotel
Having been on many Shearings breaks,we spent a Monday to Friday `Inclusive` break with Shearings at The Burlington Hotel , Eastbourne from 5th to 9th March 2012 after being recommended.
Tony `Two Teds`, our coach driver was absolutely the best ever of all the Shearings drivers we have encounted. He was so interactive with everyone on the coach, so full of knowledge and fun and gelled everyone on the coach together.
We were disappointed with Shearings, who a week before we were due to leave for the trip, broke their contract with us and everyone else, replacing the open bar from 7.30pm to 1030pm with 4 drinks on a `voucher` system. Not only a contract broken but a trust broken, (everyone on our break and other breaks were of the same opinion). It was not so much the change of policy, but the way in which it was done, and the principle. Apparently Shearings, having taken heed of `alcohol awareness` and binge drinking in the country, have decided that the health of their clients on `inclusive trips` is to be improved and prevent binge drinking.
On arrival at the hotel we were very disappointed with our room (303), a sea view room for which we had paid extra. Set high up on the 3rd floor in the `annex` roof of the Claremont Hotel, next door. We had paid extra for a sea view and got it!
The window frames in the room and the bathroom were mouldy and black, with big damp patches on the ceilings, cracks and paper hanging down. There was one radiator in the bedroom which did not work, a small plug-in electric radiator was supplied instead. There was not a radiator or hot towel rail in the bathroom. The `HOT` water was always only warm. The furniture in the room and bathroom were the usual old tired fittings. Still, mustn`t grumble. It`s what we expect I suppose from Bay.
All the staff in the hotel were friendly, efficient and helpful, although the bar staff obviously had not been told that the queues at the bar were supposed to be a thing of the past.
The evenings entertainment is in charge of Mark Snow. What a great MC, he was born to be in the business, He engaged everyone every night in the dance/lounge/entertainment area, which was full every night, a great compliment to him and his talent. The Burlington and Shearings are lucky to have him.
Summarising, a good trip but marred with disappointments outlined.
Tony `Two Teds`, our coach driver was absolutely the best ever of all the Shearings drivers we have encounted. He was so interactive with everyone on the coach, so full of knowledge and fun and gelled everyone on the coach together.
We were disappointed with Shearings, who a week before we were due to leave for the trip, broke their contract with us and everyone else, replacing the open bar from 7.30pm to 1030pm with 4 drinks on a `voucher` system. Not only a contract broken but a trust broken, (everyone on our break and other breaks were of the same opinion). It was not so much the change of policy, but the way in which it was done, and the principle. Apparently Shearings, having taken heed of `alcohol awareness` and binge drinking in the country, have decided that the health of their clients on `inclusive trips` is to be improved and prevent binge drinking.
On arrival at the hotel we were very disappointed with our room (303), a sea view room for which we had paid extra. Set high up on the 3rd floor in the `annex` roof of the Claremont Hotel, next door. We had paid extra for a sea view and got it!
The window frames in the room and the bathroom were mouldy and black, with big damp patches on the ceilings, cracks and paper hanging down. There was one radiator in the bedroom which did not work, a small plug-in electric radiator was supplied instead. There was not a radiator or hot towel rail in the bathroom. The `HOT` water was always only warm. The furniture in the room and bathroom were the usual old tired fittings. Still, mustn`t grumble. It`s what we expect I suppose from Bay.
All the staff in the hotel were friendly, efficient and helpful, although the bar staff obviously had not been told that the queues at the bar were supposed to be a thing of the past.
The evenings entertainment is in charge of Mark Snow. What a great MC, he was born to be in the business, He engaged everyone every night in the dance/lounge/entertainment area, which was full every night, a great compliment to him and his talent. The Burlington and Shearings are lucky to have him.
Summarising, a good trip but marred with disappointments outlined.
Source: tripadvisor.co.uk
In April 2012, TeallyEastYorkshire said about Burlington Hotel
My wife and I stayed at this hotel on a 5 day break from Monday to Friday with National Holidays in January during one of the coldest weeks of the winter.The hotel is ideally situated right on the front and near to the pier.We were allocated to our room on the third floor but were not satisfied with it as we could here the sound of runnung water in the radiators and central heating pipes.I went down to reception and the receptionist was very polite and understanding and gave us keys to look at alternative rooms on either the 3rd or 1st floors. After reading previous reviews about the lifts we plumped for the 1st floor room so that we would'nt need to use the lifts, which as it turned out was the best decision we could have made as during our five day stay only one of the lifts was working.The one lift that was operational was only a two person lift and it was that small that it was like being in a vertical coffin! The hotel was quite full so you can imagine the queues of people waiting especially at peak times such as breakfast and dinner. Most of the guests were pensioners like ourselves and a lot of them had no altermnative than to use the staircase which for guests on the upper floors was hard work to say the least especially as many of them had walking sticks. We were also lucky in as much that our room on the 1st floor was sufficiently heated with a large electric radiator as well as getting heat rising up from the ground floor public area.The guests on the 4th floor were not as lucky as besides having to walk up and down the stairs, the central heating in their rooms was out of order for the first three days and this particular week was the coldest week of the winter so far with temperatures down to zero. Bearing in mind that the lift and heating problems in this hotel are not isolated occurences I think it is totally out of order (excuse the pun) on National Holidays part to keep using this hotel especially when there customers are generally older people in their sixties and seventies. The showers are also dangerous as the water runs very hot and there is no thermostatic control. Putting a sign up saying "caution hot water" will not absolve the hotel from it's responsibilities under Health & Safety regulations should anybody get scolded.
The food was ok both at breakfast and dinner, but I found the portions to be a little bit on the small side. The service was very good and our waiter was very friendly and obliging.
The evening entertainment was ok if you like bingo and quizes and the live entertainment basically came from the compare who sang a few songs and told a few jokes. Although he had a great personality I don't think he would get through the audition stages of Britains Got Talent and should really stick to calling out the bingo numbers. There was a female singer on the last evening who was in her own little dream world singing songs from the musicals. She had no stage presense and bored the audience to death.
In conclusion I found all the staff in this hotel to be very friendly and obliging and its a pity that the hotel cannot permanantly sort out the problems with the lifts and heating
The food was ok both at breakfast and dinner, but I found the portions to be a little bit on the small side. The service was very good and our waiter was very friendly and obliging.
The evening entertainment was ok if you like bingo and quizes and the live entertainment basically came from the compare who sang a few songs and told a few jokes. Although he had a great personality I don't think he would get through the audition stages of Britains Got Talent and should really stick to calling out the bingo numbers. There was a female singer on the last evening who was in her own little dream world singing songs from the musicals. She had no stage presense and bored the audience to death.
In conclusion I found all the staff in this hotel to be very friendly and obliging and its a pity that the hotel cannot permanantly sort out the problems with the lifts and heating
Source: tripadvisor.co.uk
In April 2012, grandmabetts said about Burlington Hotel
Nice rooms, Food good, but portions small, Entertainment average,
Source: tripadvisor.co.uk
In April 2012, deana said about Burlington Hotel
The hotel is ideally situated on the sea front and walking distance to the shopping centre. All the staff from the room cleaners, waiters, reception staff and bar staff work very hard and are very helpful and professional. We did not think much of the food, but all in all it is good value for money and we had an enjoyable stay :)
Source: tripadvisor.co.uk
In April 2012, Disapointed47 said about Burlington Hotel
A 6night stay 14th /21st April. was a great break with great service from all staff. The food was very good with a good selection. The entertainment tip top with a first rate compere (Mark) we will definately return after this our first visit.
Mr & Mrs G.Hope.
Mr & Mrs G.Hope.
Source: tripadvisor.co.uk
In April 2012, ronjon17 said about Burlington Hotel
I was concerned before I stayed at the Burlington because of all the bad reviews on this site, and the horific photos of damp bedrooms and mouldy bathrooms. I had no such problems.
I went on a coach holiday, and included in the total price I got;-
Picked up at home in a taxi to stretton interchange, and coach travel to Eastbourne return.
Six nights half board accomodation in a single room, with 4 free drinks per day, and a full day and half day excursion, with some entertainment each evening. ALL FOR UNDER £300.
The reviewers who class this hotel as terrible expect too much for this sort of money, it is not 5* prices. Those who rate it as excellent probably have not stayed in many hotels around the world.
The Hotel is a mid range ENGLISH hotel nothing more nothing less.
Reception was friendly and efficient.All public rooms had been decorated and were clean and reasonably furnished. Lifts were somewhat innadequate ie. one held 4 or 5 people, the other 2 or 3, and since many guests had mobility problems, there could be a wait at peak times.All the coridors had been refurbished. I booked a single room at the back with shower on a high floor.
which I got, the room was clean, The furniture adequate, The bathroom tiled, with stand alone shower and working plumbing. The radiators did not work however but they had supplied a small oil filled electric radiator, and a small eletric convection heater which kept the room at a good temperature.
The food in the restaurant is a basic 3 course dinner with choices for each course served to table, not gourmet, but edible.
The entertainment was held together by compere Mark Snow and was of variable quality
The staff throughout the hotel were very friendly and helpful.
Not the best hotel in the country but certainly not the worst,
I went on a coach holiday, and included in the total price I got;-
Picked up at home in a taxi to stretton interchange, and coach travel to Eastbourne return.
Six nights half board accomodation in a single room, with 4 free drinks per day, and a full day and half day excursion, with some entertainment each evening. ALL FOR UNDER £300.
The reviewers who class this hotel as terrible expect too much for this sort of money, it is not 5* prices. Those who rate it as excellent probably have not stayed in many hotels around the world.
The Hotel is a mid range ENGLISH hotel nothing more nothing less.
Reception was friendly and efficient.All public rooms had been decorated and were clean and reasonably furnished. Lifts were somewhat innadequate ie. one held 4 or 5 people, the other 2 or 3, and since many guests had mobility problems, there could be a wait at peak times.All the coridors had been refurbished. I booked a single room at the back with shower on a high floor.
which I got, the room was clean, The furniture adequate, The bathroom tiled, with stand alone shower and working plumbing. The radiators did not work however but they had supplied a small oil filled electric radiator, and a small eletric convection heater which kept the room at a good temperature.
The food in the restaurant is a basic 3 course dinner with choices for each course served to table, not gourmet, but edible.
The entertainment was held together by compere Mark Snow and was of variable quality
The staff throughout the hotel were very friendly and helpful.
Not the best hotel in the country but certainly not the worst,
Source: tripadvisor.co.uk
In May 2012, Roger W said about Burlington Hotel
The good points - food of a high standard, staff friendly and helpful,good location, reasonable free car parking at the back of the hotel, the public areas have been refurbished.
Bad points - apart from the dining room the public areas were cold, you could not sit in any comfort. Part of the Sun room was out of bounds because of water pouring in from the ceiling, the whole area smelt very damp and in need of complete refurbishment.
Our room 429 was in a terrible condition -damp and mould on walls ,the window frame also needed replacing. the bathroom window was almost rusted right through, and considerable mould on the tiles, the razor socket did not fit properly. Tiles broken because of door stop not doing its job, both rooms were cold untl the radiators were bled. (2 days later)
The TV picture in our room was the worst in any hotel we have stayed in, the lifts were inadequate for the size of the hotel. This is supposed to be a 3* hotel - not in my book.
This is a grade 2 listed hotel which needs alot of money spent on it before I would stay there again.
Bad points - apart from the dining room the public areas were cold, you could not sit in any comfort. Part of the Sun room was out of bounds because of water pouring in from the ceiling, the whole area smelt very damp and in need of complete refurbishment.
Our room 429 was in a terrible condition -damp and mould on walls ,the window frame also needed replacing. the bathroom window was almost rusted right through, and considerable mould on the tiles, the razor socket did not fit properly. Tiles broken because of door stop not doing its job, both rooms were cold untl the radiators were bled. (2 days later)
The TV picture in our room was the worst in any hotel we have stayed in, the lifts were inadequate for the size of the hotel. This is supposed to be a 3* hotel - not in my book.
This is a grade 2 listed hotel which needs alot of money spent on it before I would stay there again.
Source: tripadvisor.co.uk