Local Reviews
In February 2012, TheJaffaCake said about Burlington Hotel
Just come back form a wonderful stay at the Burlington Hotel.
Our room was warm and cozy which was lovely when the snow came in at the end of our stay.
The food was enjoyable but obviously on a budget.
Our waitress was always friendly and helpful.
The bar staff were equally as friendly with Marc at the main bar who is a real sweety and Laura the trainee at the smaller bar, they did a fantastic job considering the queues they faced.
Last but not least Mark the entertainer kept our night fun and enjoyable!
Will stay again and recommend to others.
Our room was warm and cozy which was lovely when the snow came in at the end of our stay.
The food was enjoyable but obviously on a budget.
Our waitress was always friendly and helpful.
The bar staff were equally as friendly with Marc at the main bar who is a real sweety and Laura the trainee at the smaller bar, they did a fantastic job considering the queues they faced.
Last but not least Mark the entertainer kept our night fun and enjoyable!
Will stay again and recommend to others.
Source: tripadvisor.co.uk
In February 2012, kt12Southampton said about Burlington Hotel
On arrival we were disappointed with the attidude of the male receptionist who completely ignored us, didn't even say hello, will be with you in a minute or even smile at us but thankfully a lovely helpful and friendly lady came and dealt with us. We had room 312 which was spacious and had a lovely sea view, their was a water mark/stain on the ceiling but that didn't bother us. My husband and I were extremely surprised at the friendliness of the staff (except the male receptionist) at this hotel, the waitress/waiters, barstaff and cleaners all worked so hard and were polite and friendly all the time. I must mention Mark the entertainer who was amazing and Marc the barman who was very polite and friendly. The food was obviously done on a budget but very enjoyable and hot. We felt that our self drive, all inclusive weekend break was an absolute bargain and we really enjoyed ourselves even though we were one of the youngest couples at the hotel.
This is no fault of the hotel but we did find the people smoking outside the main doors of the hotel a problem as you had to walk through a smoky atmosphere to get in and out of the doors.
This is no fault of the hotel but we did find the people smoking outside the main doors of the hotel a problem as you had to walk through a smoky atmosphere to get in and out of the doors.
Source: tripadvisor.co.uk
In February 2012, paul j said about Burlington Hotel
great location and good size room overlooking pier.
staff helpful and friendly.
food was major disappointment, all processed, soup was powdered and gluppy.
roast meat was named after packet it came in. the hotel really needs a chef.
staff helpful and friendly.
food was major disappointment, all processed, soup was powdered and gluppy.
roast meat was named after packet it came in. the hotel really needs a chef.
Source: tripadvisor.co.uk
In February 2012, stanlpool said about Burlington Hotel
we have just returned from the burlington hotel eastbourne our stay was for four days from friday 24th until monday 27 feb, on arrival met by the manageress who gave us all the usual information and advice regards the use of the hotel. we found the hotel very pleasant the staff
were really good and helpful particularly our waitress on table 62 her name was maggie she had a smile every morning and every night she was prompt and very helpful. the bar staff and the reception were all pleasant workers and we were always met with a smile. the entertainment was really good but the compere mark snow, hes worth a visit all by himself he mingled with the customers always had a laugh with everyone and danced with some of the ladies who had celebrations taking place...
why did i only mark 3 out of 5, the bathroom ! the bath, washbasin and toilet were all on one wall
and without being too personal when using the toilet we had one arm up against a wall and the other over the top of the sink, the wash basin could have been moved to other end of room also
incidentally thats where we found the toilet roll holder it was about seven feet away from where you needed it.. the sink was full of scratches which made it look dirty and unpleasant.
hence only 3/5...
our other problems were with shearings and not the hotel, they told us they gave drinks vouchers
now because they had been specially asked to change the system, yet no one we met knew anything about this. a man who had been to whitby said they had been told it was down to a change in the licencing laws , twaddle,
had an enforced delay on arrival because there was a coach in front of us and told we couldnt
double up and when we did arrive the other coach had been running late but our driver wasnt told.on the return again told we couldnt enter stretton until four oclockwhen we could have been there before three. as it was we were on the road for 8 hours when we could have been home
stretton itself is more akin to a cattle shed, and is referred to as such by many passengers
in fact if it was a cattle shed the rspca would close it down
were really good and helpful particularly our waitress on table 62 her name was maggie she had a smile every morning and every night she was prompt and very helpful. the bar staff and the reception were all pleasant workers and we were always met with a smile. the entertainment was really good but the compere mark snow, hes worth a visit all by himself he mingled with the customers always had a laugh with everyone and danced with some of the ladies who had celebrations taking place...
why did i only mark 3 out of 5, the bathroom ! the bath, washbasin and toilet were all on one wall
and without being too personal when using the toilet we had one arm up against a wall and the other over the top of the sink, the wash basin could have been moved to other end of room also
incidentally thats where we found the toilet roll holder it was about seven feet away from where you needed it.. the sink was full of scratches which made it look dirty and unpleasant.
hence only 3/5...
our other problems were with shearings and not the hotel, they told us they gave drinks vouchers
now because they had been specially asked to change the system, yet no one we met knew anything about this. a man who had been to whitby said they had been told it was down to a change in the licencing laws , twaddle,
had an enforced delay on arrival because there was a coach in front of us and told we couldnt
double up and when we did arrive the other coach had been running late but our driver wasnt told.on the return again told we couldnt enter stretton until four oclockwhen we could have been there before three. as it was we were on the road for 8 hours when we could have been home
stretton itself is more akin to a cattle shed, and is referred to as such by many passengers
in fact if it was a cattle shed the rspca would close it down
Source: tripadvisor.co.uk
In February 2012, JohnSewell said about Burlington Hotel
Had a great holiday Valentines Week - all our requests re-room, location etc were met - staff were excellent - entertainment was varied and seemed to suit all the people - just a mention for our compere Mark who was excellent throughout our stay. The choice of food was very good with a fish course every night and the service in the restaurant was also very good. The standard of food was excellent for a three star hotel. The location of the hotel is excellent, overlooking the pier and just a short walk from the town centre. This holiday had an all inclusive period in the evenings and the drinks served were all major brands.
Source: tripadvisor.co.uk
In March 2012, janice s said about Burlington Hotel
We were at the Burlington on from the 20th feb till the24th Feb.We had a wonderful time.Food was good, seaview room room great.All the staff superb.My husband hired a mobility scooter through the hotel which made me happy as i didnt have to walk at snails pace on our way to weatherspoons.Mark Snow was a briilliant compere.I had a dance with him.He's lovely.OH NO NOT 20.LOL.i Wish we could go back again before September.Well done Burlington hotel.We met some lovely people when we were there.Tony two Teds who was our driver was great.Just one thing room 307 could do with some fresh silicone sealer round sink in the bathroom.See you all again soon.janice and steve smith x
Source: tripadvisor.co.uk
In March 2012, jim w said about Burlington Hotel
Stayed 27th Feb. to 2nd March.
We have stayed at this hotel 6 times previously - last time 2 yrs. ago.
The hotel decor is much improved and the food has improved hugely.
The braised beef was the best I have eaten anywhere, the Salmon mousse was amazing.
The breakfasts were much improved.
I prefer the drinks voucher system as it allows one to drink at leisure throughout the day.
The coach journey was from hell.10.5 hrs from Grimsby to the Hotel and the same time on return. This was with no traffic delays!Normanton is nothing other than a cattle shed.
NEVER by coach again.
Well done the Burlington - Keep it up.
We have stayed at this hotel 6 times previously - last time 2 yrs. ago.
The hotel decor is much improved and the food has improved hugely.
The braised beef was the best I have eaten anywhere, the Salmon mousse was amazing.
The breakfasts were much improved.
I prefer the drinks voucher system as it allows one to drink at leisure throughout the day.
The coach journey was from hell.10.5 hrs from Grimsby to the Hotel and the same time on return. This was with no traffic delays!Normanton is nothing other than a cattle shed.
NEVER by coach again.
Well done the Burlington - Keep it up.
Source: tripadvisor.co.uk
In March 2012, Markyboy1 said about Burlington Hotel
On the plus side...the location of the hotel is excellent - right on the prom; opposite the pier and just 5mins walk to the town centre and nearest bus stops for Brighton & Hastings.The staff (especially the servers & bar staff) are friendly and helpful & generally make you feel welcome. The free drinks vouchers (4 per person per day) were also much appreciated.
However,on the downside, our bedroom/ensuite bathroom badly needed repairs & redecoration - as do other areas throughout the hotel. The quality and variety of the food is pretty basic & very much what you usually get with mass catering - bland, often over-cooked and with limited choice. Whilst the entertainment itself wasn't too bad (singers, a comedian, dancing & bingo) we were never able to watch it because of the very limited seating within view of the stage and dance floor.
Having pointed out the negatives, I have to say that taking account of the cost, if you can live with the above, it does represent very good value for money!
However,on the downside, our bedroom/ensuite bathroom badly needed repairs & redecoration - as do other areas throughout the hotel. The quality and variety of the food is pretty basic & very much what you usually get with mass catering - bland, often over-cooked and with limited choice. Whilst the entertainment itself wasn't too bad (singers, a comedian, dancing & bingo) we were never able to watch it because of the very limited seating within view of the stage and dance floor.
Having pointed out the negatives, I have to say that taking account of the cost, if you can live with the above, it does represent very good value for money!
Source: tripadvisor.co.uk
In October 2018, Laura B said about The Afton Hotel
From the moment we spoke to Craig, the Manager regarding our wedding day he put us at ease and his organisation has been top notch. Nothing was too big or too small and he was a constant support in helping it to go perfectly. We arrived and were greeted like old friends and the staff could not have done any more to help and make our day the amazing day it was! The rooms were lovely and newly renovated, the bed was big and comfortable and the food was just what we needed. We would and will recommend this hotel to anyone we can think of and will without doubt stay here whenever we visit Eastbourne again! Thank you for everything!
Source: tripadvisor.co.uk
In October 2018, Debra S said about The Afton Hotel
Stayed last night ....craig the manager and the reception lady were so helpful really made an impact ....location is amazing ..breakfast really good great value for money..and Eastbourne is really great definatly one of our best seaside resorts ...also went to Alfriston village 15 min away which was incredible especially st Andrews church built in the 14th century.
Source: tripadvisor.co.uk