Local Reviews
In September 2011, hazel p said about Burlington Hotel
The hotel is currently undergoing some re decoration of the corridors . The room I had (single) was adequate but rather tired, the food was very good and the waitress Erika very efficient. Bar service not so good, very slow. Entertainment mixed...bingo most nights!! The position of the hotel on the promenade opposite the pier was ideal and I enjoyed a leisurely walk down to Holywell then caught the mini train back. My parents who are in their 80s were also at this hotel and had a seaview room which was ideal for them as they are unable to walk very far but could still enjoy the sea and garden views and the fresh air from the windows in their room. The worst aspect of the hotel was the lifts.....very small and only two for the entire hotel, bearing in mind that the majority of guests were elderly and some quite infirm it caused problems at meal times and on arrival and departure days.
Source: tripadvisor.co.uk
In September 2011, 33anne33 said about Burlington Hotel
we have just come back from a very enjoyable five day holiday. staff were very helpfull,food was very good with a good choice and always hot our waiter michael was alway very quick with the service and very polite. our room was clean but a note on the wall in the bathroom stated the shower no longer works which was a slight problem. at the end of the day we only slept in the room as there was so much to see and do around eastbourne. we loved the hotel and will be returning as soon as possible.
Source: tripadvisor.co.uk
In September 2011, downtozero said about Burlington Hotel
Just returned from 3 night break and found the food and restaurant service was great. Good selection on menu and very efficient service. The rooms allocated were very tired looking but o.k. for the money paid and at the moment whilst renovation is being carried out at the rear of the building, scaffolding,smell of paint etc. an upgrade to a sea view room might be worthwhile. The beds were the creakiest I have ever come across in a hotel and if we were staying any longer I would have asked to change rooms. All of the staff were very helpful and polite throughout our stay and nothing seemed too much trouble. Entertainment was so-so although this didn't bother us and the location of the hotel was perfect, practically opposite the pier.
Source: tripadvisor.co.uk
In October 2011, Jo A said about Burlington Hotel
We were offered a superior room at £748 for the week on 2nd Floor.. When we arrived someone else had our room and we ended up in a grot room facing the fish and chip shop. A long way from one we were originally offered with sea view, flat screen 26" tv etc. Yes we were refunded £252 but we wanted the room offered. We have mobility problems and being claustrophobic could not use the lift to an alternative 4th floor room. TV was on its last legs and very unsafe on the wobbly stand. The remote numbers were worn out from wear and it was held together with elastoplast. Window wedged open with a piece of wood. On top of all this we had to negotiate our way around paste tables, stripped wallpaper and smell of paint from decorators. And walk up stairs covered with a dustsheet. This was meant to be a special break for us, Of course hotel say they do not guarantee the room booked, so why offer it in the first place, we would not have booked if we had known. Staff very good about the only thing that was. Food in restaurant very indifferent. I use a walker and at one stage it was completely covered in a film of white dust.
Source: tripadvisor.co.uk
In October 2011, BigBrother_11 said about Burlington Hotel
I have just returned from a very good holiday at the Burlington Hotel from 24-28 October, for my evening meal from Tuesday to Thursday and my breakfast from Wednesday to Friday, rather than eat in the hotel restaurant, I had take away from places in Eastbourne, as I didn't enjoy eating in the hotel restaurant much as I was put on a table with someone rather than have a table to myself which I'd like to have had, and also having to listen to lots of people coughing which I don't enjoy listening to and it can make me jump at times, people still come on holiday despite having a cough, so having take away and eating it in my room made it more enjoyable as I didn't have to hear any coughs in there, through having take away, I was paying for my food twice, which I didn't mind doing now onto my room, it was on the 4th floor, room 415, which had a sea view which I liked, a shame to have a single bed, not a double bed as I sleep in a double bed at home so having a single bed felt different, the TV had good reception with all of channels 1-5 on it which pleased me, I got a bit worried that the reception was going to be poor or channels missing which I would have hated as TV is my life, a shame the hotel didn't have wi-fi though as without it, I couldn't access the internet on my laptop as a result, I could access the internet on my I Phone though which was good, I would come back to Eastbourne one day and maybe stay in the Majestic Hotel, the other Shearings hotel in Eastborne, I have my doubts it has wi-fi though, I don't mind as I can access the internet on my I phone, hopefully next time I go on holiday, I will have a table to myself in the hotel restaurant and not be put on a table with someone, if I am not on my own, I will be having to have take away breakfast and evening meal, paying for my food twice again which I won't mind doing.
Source: tripadvisor.co.uk
In October 2011, Reece M said about Burlington Hotel
I have had many positive experiences from my stays at this hotel over the years, and after experiencing a few of the other hotels in Eastbourne I would definitely say that in my own opinion this is one of the best Eastbourne has to offer.
Sea view rooms, good menus and food quality, good staff attitudes, good cleaners / maids etc.
Recent redecoration adds to the rating.
There are some poor rooms in this hotel, like with all hotels, and you do get what you pay for (if you pay for a better room, you get a better room!).
Sea view rooms, good menus and food quality, good staff attitudes, good cleaners / maids etc.
Recent redecoration adds to the rating.
There are some poor rooms in this hotel, like with all hotels, and you do get what you pay for (if you pay for a better room, you get a better room!).
Source: tripadvisor.co.uk
In November 2011, Coach-tourers said about Burlington Hotel
Just returned home from a five day Shearings holiday in Eastbourne at the Burlington, Rooms nice, food fair, entertainment very good, but I could not understand why the hotel have contractors Painting the corridors while they have Guest's.
I would say that 95% of the Guest's were Senior citizens, The smell of paint fume's were abundant all day and night. You could not leave your window open because the painters where also working outside on the scafolding during the day,The hotel may need a face lift, But come on Shearings think of your Customers.
I would say that 95% of the Guest's were Senior citizens, The smell of paint fume's were abundant all day and night. You could not leave your window open because the painters where also working outside on the scafolding during the day,The hotel may need a face lift, But come on Shearings think of your Customers.
Source: tripadvisor.co.uk
In November 2011, benidorm6 said about Burlington Hotel
have just got back from the burlington have stayed here 4 times now,have always enjoyed it yes the rooms are pot luck but they will always do there best to offer you a new one,the reason that i may not go back anymore is the rudeness of our waiter bruno after waiting about 15min we asked him how long more we would have to wait to be told that he had been working since 7 that morning and if we wanted to report him to go ahead and do it witch we did,he was moved to other tables after that but it spoilt things for my wife and i as we felt uncomfortable after that, i have never been spoken to by hotel staff in all the years that i have been away.all other staff that we met were excellent
Source: tripadvisor.co.uk
In November 2011, roamerkent said about Burlington Hotel
This hotel is currently undergoing a refurbishment and is looking good.if you travel by car arrive early as car parking is limited ,other drivers were double parked and boxing people in.
The restuarant is very nice our waiter was very quick ,very attentitive and very polite.
Our room was very basic and didnt have a basin in the bathroom it was situated in the bedroom.
Entertainment was good and fun ,quizzes music and of course bingo ,the bar staff were excellent and prices wasnt to bad.
I would recommend this hotel and will stay here again
The restuarant is very nice our waiter was very quick ,very attentitive and very polite.
Our room was very basic and didnt have a basin in the bathroom it was situated in the bedroom.
Entertainment was good and fun ,quizzes music and of course bingo ,the bar staff were excellent and prices wasnt to bad.
I would recommend this hotel and will stay here again
Source: tripadvisor.co.uk
In November 2011, Malcolm H said about Burlington Hotel
Back to the Burlington for the 5th time this time with other relatives, they were very impressed by the friendliness of the staff and their efficiency. Mark was up to his usual high standard for entertainment. Restaurant and food gets high marks again grandchildren visited and enjoyed the mid-day snacks. The smaller lift is a bIt cramped and the stairs neeed a bit of care but that is nothing compared to the complete enjoyment of our breaks ALSO been to Carlton Gt Yarmouth & Royal at Weymouth ....No Complaints
Source: tripadvisor.co.uk