Local Reviews
In November 2024, StuckInIpswich said about The Burlington Hotel
Couldn't ask for a better location in Eastbourne, limited car parking is available at £6.00 a night. This place really is a mixed bag, it's an old seafront hotel that whilst tired in a number of areas is clearly having huge amounts of money being spent on it through refurbishment.
In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window.
The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs.
The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired.
The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere.
There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc.
All of this said, the price I paid for the room was low and with that comes lower expectations but I left happy as although there's a lot of work needed to bring the hotel up to standard it's clearly well underway.
I shall be cheesed off though if I get the same copy/paste reply to my review from 'The Burlington Hotel Management Team' as several other reviewers have received recently. People are taking time out to pass on feedback, good and bad, the least they could do is put some effort into their replies...
In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window.
The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs.
The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired.
The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere.
There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc.
All of this said, the price I paid for the room was low and with that comes lower expectations but I left happy as although there's a lot of work needed to bring the hotel up to standard it's clearly well underway.
I shall be cheesed off though if I get the same copy/paste reply to my review from 'The Burlington Hotel Management Team' as several other reviewers have received recently. People are taking time out to pass on feedback, good and bad, the least they could do is put some effort into their replies...
Source: tripadvisor.co.uk
In November 2024, Amanda H said about The Burlington Hotel
The building itself is lovely. Unfortunately, it does need a good lick of paint & the rooms need updating. Our bathroom was so outdated, the basin was a different colour to the bath & toilet, think is was there from when the hotel was built, as never seen a style like it, a bit artdeco ish.
The downstairs was beautifully decorated with Christmas decorations. Breakfast was good & the staff was so friendly and accommodating. It must have been an amazing hotel in its day. The location is excellent, just opposite the pier, & a short walk to the town centre, there is also a small carpark for £6 a day. It is also very pet friendly, so next time we will be bringing our two dogs. The good well out ways the negatives.
The downstairs was beautifully decorated with Christmas decorations. Breakfast was good & the staff was so friendly and accommodating. It must have been an amazing hotel in its day. The location is excellent, just opposite the pier, & a short walk to the town centre, there is also a small carpark for £6 a day. It is also very pet friendly, so next time we will be bringing our two dogs. The good well out ways the negatives.
Source: tripadvisor.co.uk
In November 2024, Graham C said about The Burlington Hotel
Clean tidy hotel. Good food, excellent breakfast. Friendly staff. Gradual improvements over the last few years. The main dining room is attractive as is the ballroom. Really enjoyed it except for the toilet paper. Horribly small, thin and not very absorbent!
Source: tripadvisor.co.uk
In November 2024, PJ said about The Burlington Hotel
Been here many times fantastic hotel centrally located across the road from the beach and the pier, great service great food great entertainment, very clean and tidy staff always so friendly, highly recommended.
We recently arrived and there was a coach booking in who were celebrating a Christmas trip that evening, our dinner was a Christmas dinner which was a great surprise with Christmas hats and crackers Christmas music and great entertainment, well done to the team excellent visit as always see you in January 2025 .
We recently arrived and there was a coach booking in who were celebrating a Christmas trip that evening, our dinner was a Christmas dinner which was a great surprise with Christmas hats and crackers Christmas music and great entertainment, well done to the team excellent visit as always see you in January 2025 .
Source: tripadvisor.co.uk
In December 2024, bigmac14758 said about The Burlington Hotel
I was booked in here for 4 nights and besides having to pay extra for parking (£6 per night) it was still good value. The bar was bright and cheerful (very friendly staff). Although I didn't eat at the hotel the menu looked good, (I did order the packed lunch on my last day). If visiting Eastbourne again I would certainly check out the Burlington again.
Source: tripadvisor.co.uk
In December 2024, Christine t said about The Burlington Hotel
My room was spacious the bathroom however the toilet itself is clearly in the wrong place I am a disabled person of a larger size and found it very difficult to use the actual toilet.Also the toilet in the ballroom is totally unsuitable for people who have mobility problems too many stairs
Source: tripadvisor.co.uk
In December 2024, babeUnitedKingdom said about The Burlington Hotel
My actual room was spacious but the bathroom was impracticable I have a disability which I have mobility issues the toilet is totally in the wrong position it was virtually unusable thank goodness I had family with other rooms. The other thing was downstairs in the bar the toilet for the females is down a flight of stairs again impossible for me to use , no ramp access at the front door
Source: tripadvisor.co.uk
In January 2025, SMartin said about The Burlington Hotel
The Burlington Hotel is like an elderly Aunt, very tired, needs a lot of money spent on it to make it more comfortable. The ancient sash windows need replacing especially in the front of the building. We spent our last evening
there sat in a mini gale. The radiator in our room didn't work so a mobile radiator was supplied The carpet in our room was very dirty. However, having decided we couldn't spend the night in such a cold room, the receptionist kindly moved us to a superior, renovated room at the rear of the building which wasn't getting the wind coming through the window.
Car parking, even though we had to pay for it, was at the rear of the hotel. Breakfast was usual buffet. Staff friendly and helpful. Building needs tlc.
there sat in a mini gale. The radiator in our room didn't work so a mobile radiator was supplied The carpet in our room was very dirty. However, having decided we couldn't spend the night in such a cold room, the receptionist kindly moved us to a superior, renovated room at the rear of the building which wasn't getting the wind coming through the window.
Car parking, even though we had to pay for it, was at the rear of the hotel. Breakfast was usual buffet. Staff friendly and helpful. Building needs tlc.
Source: tripadvisor.co.uk
In January 2025, Allie B said about The Burlington Hotel
Staff lovely, food lovely however had to move rooms as the windows wouldn’t shut properly so freezing and windy in the room. Receptionist lovely and quickly upgraded us to a bigger room. Similar issue with one of the windows so had to use a towel to cover the draft. Very dated throughout but room itself did the job. Ate in the bar for lunch and dinner as found the restaurant menu very limiting. Also no mention of cost and seems to be a set menu which all gets charged to your room. Would I stay again? Maybe in the summer as the winter weather was the main issue with the window situation I think.
The bathroom was freezing as same issue with window in there. Draft coming through all night
Again cannot fault the staff. Efficient and attentive. Would come back for them alone .
The bathroom was freezing as same issue with window in there. Draft coming through all night
Again cannot fault the staff. Efficient and attentive. Would come back for them alone .
Source: tripadvisor.co.uk
In January 2025, Adrian P said about The Burlington Hotel
Sophie and Jess were excellent and so helpful.
We stayed fot New Years Eve and had a great time.
The breakfast is fantastic. Really worth going.
We had a view over the pier. It was awful weather and the wind hammered the sash windows. A comfortable room with a great view.
We stayed fot New Years Eve and had a great time.
The breakfast is fantastic. Really worth going.
We had a view over the pier. It was awful weather and the wind hammered the sash windows. A comfortable room with a great view.
Source: tripadvisor.co.uk