Local Reviews
In January 2019, Noreen M said about Burlington Hotel
The Burlington is a typical grand seaside hotel with lots of Victorian features and an on going refurbishment.
Our standard twin room on the third floor had been partly refurbished with new double glazed windows and a new bathroom, the room was large but was cold due to the radiator being under the bay window which did not allow the heat into the room, although on hindsight I now wish I had asked for a portable heater to be put in our room, this did not seem to be a problem for most of the people we spoke too who said their rooms were too hot so I suppose it’s the luck of the draw, but the beds were comfortable and the housekeeping was good.
As with other Shearings hotels we have been too the food was very good always a good choice and hot, and the 6-15 & 7-15 sittings that they operate worked very well with service being very good and served by very efficient staff.
Entertainment was very good with the usual bingo and quiz made hilarious by Mark who pulled in a large crowd every night, I’m still laughing now at his bingo calling.
It was our first time to Eastbourne but if we return we would certainly stay at the Burlington again although if it was in winter would be sure to ask for a warm room.
Our standard twin room on the third floor had been partly refurbished with new double glazed windows and a new bathroom, the room was large but was cold due to the radiator being under the bay window which did not allow the heat into the room, although on hindsight I now wish I had asked for a portable heater to be put in our room, this did not seem to be a problem for most of the people we spoke too who said their rooms were too hot so I suppose it’s the luck of the draw, but the beds were comfortable and the housekeeping was good.
As with other Shearings hotels we have been too the food was very good always a good choice and hot, and the 6-15 & 7-15 sittings that they operate worked very well with service being very good and served by very efficient staff.
Entertainment was very good with the usual bingo and quiz made hilarious by Mark who pulled in a large crowd every night, I’m still laughing now at his bingo calling.
It was our first time to Eastbourne but if we return we would certainly stay at the Burlington again although if it was in winter would be sure to ask for a warm room.
Source: tripadvisor.co.uk
In January 2019, yorkie5547 said about Burlington Hotel
Arrived here Friday teatime on a national holidays trip, never been to Eastbourne before. Very quick check in, room on third floor, the smallest of the lifts was very claustrophobic. Room clean and modern but very cold, bed very comfortable, but had to sleep with my dressing gown on two nights due to the room being cold 😱😱 Breakfast was good, loved the porridge, the fried breakfast was a little greasy for my liking, had to queue for the toaster. Evening meal wasn’t as good in my opinion due to the choices you were given. The staff were lovely except for the women in charge of the dining room (dark hair in a pony tail) she was so ignorant and needs lessons in customer service. We chose to either go out on a night or one of the nights took our drinks to our room as wasn’t right keen on the in house entertainment. The hotel is in a prime position on the promenade close to the pier which was a bonus. Would visit Eastbourne again sometime in the future, would even consider staying at this hotel again
Source: tripadvisor.co.uk
In February 2019, Shirley C said about Burlington Hotel
Hotel is handily placed for going to the town.,a walk along the pier or the seafront. Anyone who is fit can walk past Lifeboat shop and martello tower and get to Beachy Head.. In the opposite direction the Redoubt is close. Buses are close and Brighton is just over 1 hr away, Sovereign harbour is also close by bus.
Source: tripadvisor.co.uk
In February 2019, redrOn_11 said about Burlington Hotel
Visited this hotel with Shearings 5 day deal many times. Always been highly satisfied. The one thing I cannot understand is the high drinks price at the bar. A captive audience are Sat there watching entertainment with no drinks in front of them. On the free drinks night there are long queues at the bar. This proves they would all have drinks if the prices were right. Come on Shearings smaller profits bigger turnover is the key to good business.
Source: tripadvisor.co.uk
In February 2019, Atlanticdave said about Burlington Hotel
Recently returned from a 5 day break at the Burlington. No complaints about the hotel. Rooms comfortable and warm and excellently situated on the sea front near the Pier. Only a short walk to the town centre and transport. Staff were great and the food really nice, and hot !!. The only complaint was the Driver. He was arrogant, rude, unhelpful and seemed to have less local knowledge than we did. I'm not naming names but I'm sure that the other passengers will know who I'm talking about by my description. Shame. Spoiled an otherwise perfect break !!
Source: tripadvisor.co.uk
In February 2019, Chris S said about Burlington Hotel
This was a group booking via Shearings from Friday to Monday. This is our third visit as a group to the Burlington. We also visit independently at other times. The hotel is very hot especially in the entertainment area. Some of the rooms were very hot others were cold. Ours was just right. We thoroughly enjoyed the entertainment on Saturday evening. Mark was amazing as always. However we were very disappointed to discover that Bay hotels do not now provide entertainment on the Sunday evenings. We only discovered this on arrival and were not forewarned by Shearings. Also the hotel ran out of beer on the Sunday evening. Apparently they had not expected us to drink so much! The hotel did offer bottles of beer at a cheaper price. They suggested if we were to go again to let them know before our arrival and they will order more in. Some of our group have decided they would not go back there which is a shame but I think the majority of us enjoyed it and would return. But please Bay put entertainment back in Sunday’s
Source: tripadvisor.co.uk
In February 2019, Paul H said about Burlington Hotel
Did a 4 day weekend in February with Shearings ,Party of 8 which one had a birthday,we all had first floor sea view rooms very spacious clean and great view.Staff very friendly and helpful, breakfast was buffet and very good evening meals had a decent variable menu Hotel nice and warm perhaps too warm in the concert room.The downside was the entertainment on the Friday when we got there there was a impressionist the less said the better and a bingo caller who tried hard and finish up been the entertainment for the main Saturday night.There was no entertainment on the Sunday.To top all this 3 coaches in and by 1/2 way through Saturday night ran out of beer only larger left and Sunday only the dearest larger left and that ran out !!!.The weather was beautiful and all in all we had a great weekend but the entertainment and bar management were a lot to be desired otherwise would have given five star.
Source: tripadvisor.co.uk
In February 2019, Whitefang_71 said about Burlington Hotel
The hotel looks nice and has recently been refurbished yet the bedrooms only had 2 twin power points which were aeround the table at the bottom of the bed = no power points around the head of the bed which would have been useful.
The breakfast was chaotic with self service for 100 people, dinner wasn a bit better with waiter service but only 2 choices to pick from was not very good - ended up eating out half of the time there.
If you are considering here I would rewcommend looking elsewhere.
The breakfast was chaotic with self service for 100 people, dinner wasn a bit better with waiter service but only 2 choices to pick from was not very good - ended up eating out half of the time there.
If you are considering here I would rewcommend looking elsewhere.
Source: tripadvisor.co.uk
In March 2019, Ann M said about Burlington Hotel
Just had a fantastic few days at the Burlington Hotel with Shearings. We have been on several breaks with Shearings but this was by far the best. Personally I think that the evening entertainment makes your holiday and Mark Snow certainly made sure we had the best time ever. He is a larger than life all round entertainer and the hotel would be nothing without him. He works really hard to make sure everyone has a great time, tonight we had a guest singer called Andrew Newey who was also excellent. The hotel was good too and so was our superior room, with a sea view. Our driver Kevin was fab too, very knowledgeable on the area and funny with it. Well done Shearings!
Source: tripadvisor.co.uk
In March 2019, George4851 said about Burlington Hotel
Just got back from Eastbourne, The Burlington Hotel. I must say the driver Dianne was informative but sounded a little abrupt at times, as usual the hotel was clean and tidy, the staff very friendly, We would like to thank everyone on reception for sorting out a lower floor for my sister.The food was good and hot at all times and tasty, the entertainment was good, not the first time at this hotel and wont be the last. Thank you to all who keep this hotel going.
Source: tripadvisor.co.uk