Local Reviews
In June 2025, Sueileen said about The Burlington Hotel
There was a problem with the curtains and T V in room which was sorted out once we told reception , staff very helpful and friendly Breakfast was a good choice in a nice big dining room
The room needed a little care and attention as did the outside of the hotel it looks a little tired
Source: booking.com
In June 2025, Caryl said about The Burlington Hotel
Easy access to Devonshire Park.
The bathroom light and extractor stopped working. We couldn't shower or even wash except in the dark. There is no way
to contact reception from the room. When we reported the huge problem we were thanked for reporting it and after having breakfast the problem was still not resolved. It was the morning that we were leaving but we would have liked to have a shower. After copious e mails about roadworks, not one said that you had to drive the wrong way down a one way street to reach the car park. When we arrived we couldn't find a designated slot so we booked in and then moved into a designated parking space.. We paid the £6 charge but were not asked for our registration number, the next morning we paid for the next 2 days and insisted that they took our car's registration details.
to contact reception from the room. When we reported the huge problem we were thanked for reporting it and after having breakfast the problem was still not resolved. It was the morning that we were leaving but we would have liked to have a shower. After copious e mails about roadworks, not one said that you had to drive the wrong way down a one way street to reach the car park. When we arrived we couldn't find a designated slot so we booked in and then moved into a designated parking space.. We paid the £6 charge but were not asked for our registration number, the next morning we paid for the next 2 days and insisted that they took our car's registration details.
Source: booking.com
In June 2025, Marie said about The Burlington Hotel
Breakfast was excellent with a very extensive selection to suit all tastes.
The overall impression from the staff was one of helpfulness and friendliness at every turn, from a very warm welcome at reception to a willingness to sort out any questions whether asking for directions, or whatever, nothing was too much trouble.
I would certainly recommend the Burlington to friends and family and hope to return myself.
The overall impression from the staff was one of helpfulness and friendliness at every turn, from a very warm welcome at reception to a willingness to sort out any questions whether asking for directions, or whatever, nothing was too much trouble.
I would certainly recommend the Burlington to friends and family and hope to return myself.
Source: booking.com
In June 2025, Andrew said about The Burlington Hotel
Conveniently located (or at least, it would be if it weren't for the construction work at the moment!) - the receptionist was lovely too! Decent enough for a one night stay.
Pretty muggy in the room, but a fan was provided. The bed wasn't terribly comfy.
Source: booking.com
In June 2025, Jade said about The Burlington Hotel
Pleasant but not sure I’d return
Nice room and breakfast
Checkout was very early (10am) which was a bit inconvenient for the purpose of our stay and staff on front desk weren’t the most helpful and was eating her dinner behind the front desk- quite unprofessional
Source: booking.com
In June 2025, Richard said about The Burlington Hotel
Comfortable and good location.
Location and staff. Clean comfortable bedroom.
Bathroom outdated and shower had only very hot water. Discovered in morning just before checking out so too late to be fixed.
Source: booking.com
In June 2025, Caroline said about The Burlington Hotel
FAAAB sea views from a Seafront hotel in a great location.
The location and great, helpful and friendly staff on reception. Brilliant sea views
Some of the skirting boards in the bedroom were dirty.
Source: booking.com
In June 2025, Michelle said about The Burlington Hotel
Dated Accommodation
Great location in relation to other family members staying at other hotels. Breakfast was hot and there was a good selection of food.
Staff were very friendly and the ground floor, reception and bar very clean. Rooms were dated and in need of some tlc. Walls needed a good paint and general update.
The rooms were also not very clean.
Had 2 rooms and both had hairs in the bath and plughole. One.of the bathroom bins hadn't been emptied. Luckily only an empty toothpaste could be seen, but not the point.
Also a hole in the bottom sheet of one of the double beds and could also see stains on the mattress protector.
Staff were very friendly and the ground floor, reception and bar very clean. Rooms were dated and in need of some tlc. Walls needed a good paint and general update.
The rooms were also not very clean.
Had 2 rooms and both had hairs in the bath and plughole. One.of the bathroom bins hadn't been emptied. Luckily only an empty toothpaste could be seen, but not the point.
Also a hole in the bottom sheet of one of the double beds and could also see stains on the mattress protector.
Source: booking.com
In June 2025, Helen said about The Burlington Hotel
The staff are amazing. The type of staff you find in bigger hotels. They put some hotels to shame.
Water pressure in showers.
Source: booking.com
In June 2025, Beth said about The Burlington Hotel
Eastbourne Burlington
The hotel is old so you expect a little bit needy but the windows were filthy inside and out, the carpet was stained and drap, the paintwork was peeling,we had a superior room but it was quite basic really.
The staff were friendly and that helped, the food was good but limited and serving times were bit off.
Source: booking.com