Local Reviews
In December 2023, Valerie said about The Burlington Hotel
Good apart from the problems with the room.
Food, staff, dining room, everything was fine, except for our room.
Our room should not have been let - one of the staff agreed with me.
The extractor fan was broken and let out a terrible noise, like an alar, every time the bathroom ligth was put on.
The handyman thought he had fixed it, but no - we had to spend the night without a light in the bathroom.
Then during the night here was a storm and masses of water fell from the gutter directly outside our window - I thought at first it was coming into the room!
The next day the handyman tried again, but we had to spend a secondnight without a light in the bathroom, otherwise we would have had the noise of the extractor fan.
The Manager did offer us a different room, but I had spent ages packing in the morning, then unpacking and didn't want to have to do all that again. We had extra luggage with us as we were going to a funeral. We didn't realise the bathroom light would again be an issue on the second night.
As I say, no-one should have been given this room. It was not fit for purpose.
The extractor fan was broken and let out a terrible noise, like an alar, every time the bathroom ligth was put on.
The handyman thought he had fixed it, but no - we had to spend the night without a light in the bathroom.
Then during the night here was a storm and masses of water fell from the gutter directly outside our window - I thought at first it was coming into the room!
The next day the handyman tried again, but we had to spend a secondnight without a light in the bathroom, otherwise we would have had the noise of the extractor fan.
The Manager did offer us a different room, but I had spent ages packing in the morning, then unpacking and didn't want to have to do all that again. We had extra luggage with us as we were going to a funeral. We didn't realise the bathroom light would again be an issue on the second night.
As I say, no-one should have been given this room. It was not fit for purpose.
Source: booking.com
In December 2023, Magdalena said about The Burlington Hotel
Nice, can be better
The location, sea view from the room, good breakfast
For the money paid, I was expecting better
Source: booking.com
In December 2023, Dave said about The Burlington Hotel
Fabulous location great value
Locality
Sink in bathroom was very slow to drain only there for one night so minor inconvenience reported in morning so hopefully will not effect next guest
Source: booking.com
In December 2023, Debbie said about The Burlington Hotel
Have come fir last two years & hoping to come back again next year
Friendly staff, good food & lovely room.
Nothing
Source: booking.com
In December 2023, Shajul said about The Burlington Hotel
Great location
Location
No sockets near the bed to charge phone
Source: booking.com
In December 2023, David said about The Burlington Hotel
Perfectly happy with what I received for £35/night.
Great breakfast, better than the Cavendish. Room was 'tired'. Curtain in room 442 was not properly hung. Paintwork slap dash, bath panel broken, but what can they do on £35/night so I do not criticise. The cost of labour in particular and materials in general plus water, gas and electricity allow little room for maintenance and renewals so I do not criticise. I have run a business of my own and realise that these things eat up most of one's income. Staff invariably polite and helpful.
At £35/night I think this hotel is fine. Its location is perfect for the pier and seafront, Terminus Road and the carpark. Carpets will soon need replacing. Does the hotel have a rolling programme of redecoration and renewals? The ground floor facilities were fine and Christmas decorations were of a high standard and well underway.
Source: booking.com
In December 2023, Chris said about The Burlington Hotel
Excellent
Excellent hotel lovely views handy for everything and good parking
Not enough choices for breakfast
Source: booking.com
In December 2023, Steve said about The Burlington Hotel
Loved it, superb value for money, a great winter break destination
We were upgraded to a superior sea view room, and was the largest hotel room we've stayed in. There was no bath, but large shower. The Hotel really is excellent value for money and the staff couldn't do enough for you.
The bathroom didn't have a bath but that was the only downside.
Source: booking.com
In December 2023, Alastair said about The Burlington Hotel
Breakfast and location
Smelly room because of smoker
Radiator with my friend didn’t work
Radiator with my friend didn’t work
Source: booking.com
In December 2023, Neil said about The Burlington Hotel
Staff, location, staff, breakfast, staff, bed.
As per many reviews, yes, it's a tired, worn out building and on those grounds it deserves its 3 star rating. But it takes more than a building to make for a great stay. There was a such a comfortable vibe here and the staff were so friendly and accommodating. The only thing I would pick up on is cleanliness. Its a big property and only 3 star so things will be missed but the basic standards are not being met in the rooms and public spaces. Improve on this and you get a 10/10.
As per many reviews, yes, it's a tired, worn out building and on those grounds it deserves its 3 star rating. But it takes more than a building to make for a great stay. There was a such a comfortable vibe here and the staff were so friendly and accommodating. The only thing I would pick up on is cleanliness. Its a big property and only 3 star so things will be missed but the basic standards are not being met in the rooms and public spaces. Improve on this and you get a 10/10.
Source: booking.com