Local Reviews
In February 2017, Brenda C said about Burlington Hotel
Stayed at the Burlington on a weekend on a Shearings coach tour. Lovely hotel on the seafront. Close to town centre and bars. Hotel was warm and comfortable. Staff very friendly nothing was too much trouble. Food was nice and always hot. Breakfast was buffet style and excellent choice of cereal, porridge, bacon, sausage, hash browns, beans, tomatoes,eggs, which you can have poached fried boiled scrambled. Toast, jam tea and coffee. Entertainment, hosted by Marky, was very good. Rooms were very nice. No complaints from us. Will definitely visit again.
Source: tripadvisor.co.uk
In March 2017, Judy R said about Burlington Hotel
Just recently returned after a 3 night weekend stay at Bay Burlington and were very happy right from the start which was the good welcome at reception and then to our sea view room which was very clean and plenty of room and seating, well worth paying the extra for a sea view. The receptionist even met us at the car park to unlock the barrier, car park was also extra but saves looking around side streets. The food was excellent, well presented meals and again excellent service. The rooms were well maintained every day. The entertainment was superb, many thanks to Marky for that, he is a super star and a lovely person. I would have given 5 stars but the shower was terrible, only a trickle due to no pressure, water into the bath took forever. This was on the 4th floor (417). All in all, super hotel, staff and all aspects of the hotel.
Source: tripadvisor.co.uk
In March 2017, trishwales2014 said about Burlington Hotel
We enjoyed a lovely Shearings Midweek break at this hotel in February 2017 and from the bus trip down to the bus trip back it was brilliant. The hotel Manager, Christine, welcomed everyone on arrival and the receptionists booked all the guests it quickly and professionally. The room we were issued was very comfortable, clean and modern. The view from our bedroom window of the promenade and pier, and of course the rolling waves that lapped the shore, were spectacular. The hotel dining room is large and beautiful as is the bar area and lounge? Some areas of the hotel were still in need of renovation but all in all we were very happy with the hotel and the accommodation. The breakfast was very good and as it was self service you could choose your own mix; the evening meal was served by your waiter/waitress and was well cooked and well presented. All the staff throughout the hotel were attentive and very polite and nothing was too much trouble, the receptionists in particular. The entertainment manager was a good laugh and the guests joined in with the bingo and the quizzes which made you use your brain a bit. The acts were also good and worth listening to. All in all we would like to thank Christine and her team at the Burlington,and to Peter our Shearings driver, for making our midweek break very enjoyable. Well done.
Source: tripadvisor.co.uk
In March 2017, Vivian Phipps said about Burlington Hotel
My and my sister was on a midweek break with sheerings on 27th Feb can not fault this hotel in any way food good friendly staff like that you have same table for meals for duration of stay, our driver James was very professional informative and friendly would not hesitate to recommend this hotel.
Source: tripadvisor.co.uk
In March 2017, Harry S said about Burlington Hotel
A pleasant late winter break with shearing hotel is quite clean standards in rooms vary our room looked to have been recently modernised next door had not food was excellent with plenty of choice staff excellent friendly couldn't do enough for you we had a young lady called Beatrix super my only concern was security while we stayed here a room on the 4 floor was broken into and staff told us this was not the first incident the reception is set to the left of the main entrance and the access to the stairs and. Lifts to the right couple this with a bar and cafe open to the public means little or no control over who has access to the bedrooms and the locks on the doors are nor substantial our room 300 looked like if you put your shoulder hard against it it would go an there appears to be marks where someone had tried to jemmy the door a worry that while on holiday you don't need
Source: tripadvisor.co.uk
In March 2017, StaffsLass66 said about Burlington Hotel
Just returned from a long Weekend Break organised by Shearings. Shearings were from start to finish outstanding.
My review is for The Bay Burlington Hotel, a Beautiful Old Building set in an Idylic position in Eastbourne.
Yes is some areas there are signs of shabbiness. But it is Clean.Bed Linen and Towels were just fine.The Hotel is very Busy so it is obvious that wear and tear will occur.. I do have a few gripes. We upgraded to a room with a view overlooking the Pier and Gardens.,lovely..... But please there is room for a Chair in the Bathroom to avoid the Balancing on one leg syndrome I am past my tender years so there is a risk of falling.There is no place to put toiletries apart from the floor. It is obvious the lifts are inadequate for the amount of Clients,many people in wheelchairs or using walking Aids...The Hotel everywhere was unpleasantly hot.Entertainment was good.
Food..... I personally found a very hit and miss in quality. I returned two main courses from Evening Dinner. Burnt Lasagne, and inedible Mushroom Stroganoff ( the latter was quite dreadful)... There was much confusion,first courses wrong orders delivered to table. Chaotic ! ..Breakfast was like bun Fight......This was brought to the attention of Restaurant Manager..who did not apologise or rectify, he just disappeared....
I do think the Food was the most dissapointing feature of the Weekend.. Quality not quantity is what counts. The Food Failed this...... Eastbourne is a lovely Resort.. I will return but not sure if it would be to The Burlington.
My review is for The Bay Burlington Hotel, a Beautiful Old Building set in an Idylic position in Eastbourne.
Yes is some areas there are signs of shabbiness. But it is Clean.Bed Linen and Towels were just fine.The Hotel is very Busy so it is obvious that wear and tear will occur.. I do have a few gripes. We upgraded to a room with a view overlooking the Pier and Gardens.,lovely..... But please there is room for a Chair in the Bathroom to avoid the Balancing on one leg syndrome I am past my tender years so there is a risk of falling.There is no place to put toiletries apart from the floor. It is obvious the lifts are inadequate for the amount of Clients,many people in wheelchairs or using walking Aids...The Hotel everywhere was unpleasantly hot.Entertainment was good.
Food..... I personally found a very hit and miss in quality. I returned two main courses from Evening Dinner. Burnt Lasagne, and inedible Mushroom Stroganoff ( the latter was quite dreadful)... There was much confusion,first courses wrong orders delivered to table. Chaotic ! ..Breakfast was like bun Fight......This was brought to the attention of Restaurant Manager..who did not apologise or rectify, he just disappeared....
I do think the Food was the most dissapointing feature of the Weekend.. Quality not quantity is what counts. The Food Failed this...... Eastbourne is a lovely Resort.. I will return but not sure if it would be to The Burlington.
Source: tripadvisor.co.uk
In March 2017, myra b said about Burlington Hotel
This was my sister and I's fourth stay in a Bay hotel and the Burlington did not disappoint. Brilliant location on prom by pier and a few steps away from main shopping centre. Our room at the rear had a view of the South Downs and an unusual bathroom accessed by a few steps down. Good comfy bed, good linen, hot (very, very) hot water. Half board three course meals as ever, always consistently very good. The four free drinks each on the Saturday night were a bonus. Staff very friendly and helpful. The only criticism was there was not a 'quiet' lounge to sit in other than the few seats in the sunlounge. Main ballroom had bingo, then a quiz then the entertainment at 9.30pm, it was a little too brightly lit and noisy for our taste. All in all a Bay Hotel is still brilliant value and we will book again.
Source: tripadvisor.co.uk
In March 2017, Ronoli said about Burlington Hotel
Very nice room over looking the sea,Our room was kept spotless by a very polite
house keeper.food was very good,100 yards from the pier. 10 minutes from the town center .
entertainment was very good
We will be going again.
thanks to all the staff
house keeper.food was very good,100 yards from the pier. 10 minutes from the town center .
entertainment was very good
We will be going again.
thanks to all the staff
Source: tripadvisor.co.uk
In March 2017, sawman2014 said about Burlington Hotel
Just returned from mid week break with Shearings at the Burlington.Hotel was good had room on the 4th floor with sea views(worth the extra) .Food in the restaurant was good had chefs special on 3 nights you had your own table which was handy.The staff where very good and helpful entertainment was ok the chap on Thursday on the piano was great .A special mention to our driver Peter he was great from start to finish with is good knowledge of the area 10 out of 10 for him .Would go again on this break
Source: tripadvisor.co.uk
In March 2017, Elaine M said about Burlington Hotel
We've just returned from a thoroughly enjoyable break with Shearings at this hotel.The location is great,overlooking the pier & not too far from shopping centre.We upgraded to a sea view refurbished room(303) & it was lovely,it had a big bathroom with bath & shower.The beds were very comfy & the furnishings really good.The view was wonderful overlooking the pier & beach.The dining room was pleasant & the staff very helpful,the food was adequate always given a choice & served hot.The reception staff were helpful & polite as were the bar staff & the entertainment was enjoyable.Their are areas of the hotel that need an upgrade but nothing drastic.We would definitely recommend this hotel.
Source: tripadvisor.co.uk