Local Reviews
In August 2013, pichis83 said about Burlington Hotel
Part of a Shearings holiday. Paid for upgrade to Superior room with sea view - very good, lots of space, new bathroom, nice view, modern decor, hairdryer, all very clean. Impressed with check-in - extremely fast and well-organised, same for delivery of cases to room. Bar area comfy lots of seats. Entertainment nearly every night. Lifts a bit slow and busy at times, but then hotel was full. Staff nice, but very busy in dining room, literally rushed off their feet. Food was okay with a choice of menu, some good dishes, some so-so, but good variety, nicely presented on plate. But found dining room cramped and hot - too many tables squeezed in, so forced to share with large groups, so too noisy. But liked flexible times to come down for dinner and breakfast - that helped stagger it a bit. Room was also hot. Hotel location very good opposite pier, and lots of shops around corner so found it all very convenient and enjoyed having the beach and sea right on doorstep. Eastbourne seafront is lovely and long and flat so excellent for strolling. Overall, I liked the hotel's location, room, sea view and food, and thought things were well-organised.
Source: tripadvisor.co.uk
In August 2013, bahamas150 said about Burlington Hotel
Hi
Came back from the burlington a couple of weeks ago, there were eight of us in total. Six adults and two children, the youngest being nine, and my lovely dad being the eldest at eighty two. So a huge age range, we knew this hotel mainly caters for the elderly , but the staff always took the time to speak to my two children which I think is lovely. And outside the hotel there's so much to do from putting, to swimming which is a car ride away but well worth going to. The hotel itself dose need a little tlc, we all had standard rooms, I shared with my daughter as no family rooms for four. We were lucky to have a large older style room, whilst I must say my husband and son also rest of my family did have smaller rooms, my dad did find it awkward getting in and out of the bathroom as so narrow. Hopefully the hotel will eventually update all rooms, this would then put this hotel in a different league. Now for the food I have to say I was surprised how good it was , lots of choice and good portion sizes, and im quite fussy. Also I must mention are lovely waitress maria, so kind and friendly, the staff work so hard. Mustn't forget the bar staff, lovely friendly people a huge pat on the back. We will definitely return, thank you for a lovely stay. Kind regards tracey
Came back from the burlington a couple of weeks ago, there were eight of us in total. Six adults and two children, the youngest being nine, and my lovely dad being the eldest at eighty two. So a huge age range, we knew this hotel mainly caters for the elderly , but the staff always took the time to speak to my two children which I think is lovely. And outside the hotel there's so much to do from putting, to swimming which is a car ride away but well worth going to. The hotel itself dose need a little tlc, we all had standard rooms, I shared with my daughter as no family rooms for four. We were lucky to have a large older style room, whilst I must say my husband and son also rest of my family did have smaller rooms, my dad did find it awkward getting in and out of the bathroom as so narrow. Hopefully the hotel will eventually update all rooms, this would then put this hotel in a different league. Now for the food I have to say I was surprised how good it was , lots of choice and good portion sizes, and im quite fussy. Also I must mention are lovely waitress maria, so kind and friendly, the staff work so hard. Mustn't forget the bar staff, lovely friendly people a huge pat on the back. We will definitely return, thank you for a lovely stay. Kind regards tracey
Source: tripadvisor.co.uk
In August 2013, Michele D said about Burlington Hotel
We stayed here from the 9th to the 12th August 2013. We was a little sceptical when booking for this hotel knowing that it does have a lot of coaches of the older generation.As we both are in our late forties. we did read other reviews about the hotel, yes it does need some T L C in places but this is in progress now.Our first room didn't have a working shower but after speaking to reception staff even though the hotel was fully booked , they where able to move us to a much better room . Maggie our waitress for the stay was lovely always smiling pleasant and polite,can't fault her or the food amazing service! Entertainment sounded ok but we went out each night. Location is ideal right opposite the pier ,great walking all flat ,lovely gardens.All the staff are great nothing is a problem for them .We will go back again !
Source: tripadvisor.co.uk
In August 2013, Telmal said about Burlington Hotel
Have visited the Burlington some six or seven times over the same number of years. Have experienced a slow improvement all round in that time.standards are quite acceptable for the price you pay - the hotel could not be situated better.
My one gripe is on dinner! in my view the quality should be improved so as not to spoil an otherwise enjoyable break.
My one gripe is on dinner! in my view the quality should be improved so as not to spoil an otherwise enjoyable break.
Source: tripadvisor.co.uk
In August 2013, BrunoLancashireUK said about Burlington Hotel
I stayed on a 3 night’s bed breakfast and evening meal break from 19/07/2013 to 22/7/2013 at the Burlington in Eastbourne which is one of two hotels in Eastbourne owned and run by the Shearings Holiday group, (Bay Hotels and Coast and Country Hotels). There is a choice of self drive or coach transport and you can choose B+B + evening meal or just B+B. I chose to drive from the north of England to Eastbourne and included a two night stop on the way.
The Burlington boasts over 160 rooms and is a grade 2 listed building, it is a well maintained, smart, and impressive looking, very comfortable hotel situated on the promenade’s Grand Parade just a few meters away from Eastbourne’s fine Pier. If you are fortunate to get a sea view room on the top floor then you will wake up to stunning views. The hotel serves good food in a pleasant environment and the meals are varied and the portions are more than adequate. The staff are always helpful and will try to cater to your dietary requirements, nothing is too much trouble. The rooms are comfortable, clean and appear to be well maintained, mine had obviously just been re decorated. When booking I chose an upgrade to a sea view which was a very pleasant airy room overlooking the pier. I have stayed at many of the Shearings Hotels ranging from north Yorkshire to the south coast and all have proved to be good value for money and have always provided a good holiday in a nice hotel without breaking the bank. As in all things some are better than others I can safely say this is certainly up there with the better ones. Shearings cater mainly for the more mature population so their hotels are always relaxing; many of their hotels have entertainment in the evening.
Eastbourne is a popular resort and is well kept with very beautifully laid out carpet garden features along the front next to the beach, I was there several years ago and it has not changed its delightful character even in today’s cutbacks.
Overall the Burlington is a very nice hotel with good staff and is obviously well managed. In my opinion it is good value for money in a great location and I would not hesitate to recommend it, I wish it was nearer to me.
The Burlington boasts over 160 rooms and is a grade 2 listed building, it is a well maintained, smart, and impressive looking, very comfortable hotel situated on the promenade’s Grand Parade just a few meters away from Eastbourne’s fine Pier. If you are fortunate to get a sea view room on the top floor then you will wake up to stunning views. The hotel serves good food in a pleasant environment and the meals are varied and the portions are more than adequate. The staff are always helpful and will try to cater to your dietary requirements, nothing is too much trouble. The rooms are comfortable, clean and appear to be well maintained, mine had obviously just been re decorated. When booking I chose an upgrade to a sea view which was a very pleasant airy room overlooking the pier. I have stayed at many of the Shearings Hotels ranging from north Yorkshire to the south coast and all have proved to be good value for money and have always provided a good holiday in a nice hotel without breaking the bank. As in all things some are better than others I can safely say this is certainly up there with the better ones. Shearings cater mainly for the more mature population so their hotels are always relaxing; many of their hotels have entertainment in the evening.
Eastbourne is a popular resort and is well kept with very beautifully laid out carpet garden features along the front next to the beach, I was there several years ago and it has not changed its delightful character even in today’s cutbacks.
Overall the Burlington is a very nice hotel with good staff and is obviously well managed. In my opinion it is good value for money in a great location and I would not hesitate to recommend it, I wish it was nearer to me.
Source: tripadvisor.co.uk
In August 2013, Mystery_Guest99 said about Burlington Hotel
We booked a small family getaway for the three of us, a single and a twin en-suite with dinner bed and breakfast - we arrived and were able to park the vehicle on site to the rear of the hotel. The room were located on the 4th floor - and they were spacious, clean and tidy, although the bathrooms were a little tied. They were warm, comfortable and we had a great nights sleep over the two nights we stayed. The shower is a bath mixer type and the water was extremely hot and there are warning signs. The housekeeping was good and towels were changed daily. The restaurant caters for the whole hotel as everyone seemed to be on a dbb dinner bed and breakfast programme. Dinner is served as a three course choice meal between 6pm-7.45 we found the times were to early, the food quality is good but the portions rather average when it came to the meat or fish portions, vegetables were plentiful and the starters and deserts were good. Breakfast each day was served between 8am-9.15am the breakfast offers a good quality and excellent value for money with ample fruit juiced, tea/coffee and toast and a varied choice of main breakfast, we have the full English, scrambled eggs on toast and vegetarian breakfast and these were all good choices. We used the hotel bar and had entertainment on both nights and this was traditional English seaside entertainment and was good quality and fun. The hotels compare Mark was entertaining also and you could tell he enjoyed his job and making sure the hotel guest enjoyed themselves. All in all the hotel location, facilities, services and staff made our stay and we will definitely return if we head back down Eastbourne way.
Source: tripadvisor.co.uk
In September 2013, jim w said about Burlington Hotel
Stayed 19th -23rd Aug. Premier room good with new efficient separate shower. Bed v. comfy.
Evening meals o.k .Evening wine waiter useless. In spite of asking for wine to be served prior to our meal order being taken - it arrived with our pudding! He said. I'm on my own.To which I replied - So am I without my wine!
Breakfast offered good choice and could have been excellent but fried and poached eggs unacceptably overcooked.
They must have been cooked an hour before serving.Same for everyone we spoke to.
Bar service in the afternoon abysmal.Barman always elsewhere and Receptionists always said 'He'll be back in a minute ' - but he wasn't.
I ended up going for afternoon drinks at the Duke of Devonshire in Terminus Road and paying £1.15 a pint less.It was as quick to walk there as wait to get served in the Hotel.They must lose a fortune in bar revenue.
Evening meals o.k .Evening wine waiter useless. In spite of asking for wine to be served prior to our meal order being taken - it arrived with our pudding! He said. I'm on my own.To which I replied - So am I without my wine!
Breakfast offered good choice and could have been excellent but fried and poached eggs unacceptably overcooked.
They must have been cooked an hour before serving.Same for everyone we spoke to.
Bar service in the afternoon abysmal.Barman always elsewhere and Receptionists always said 'He'll be back in a minute ' - but he wasn't.
I ended up going for afternoon drinks at the Duke of Devonshire in Terminus Road and paying £1.15 a pint less.It was as quick to walk there as wait to get served in the Hotel.They must lose a fortune in bar revenue.
Source: tripadvisor.co.uk
In September 2013, sue g said about Burlington Hotel
we were advised to book an updated room with sea view, it was ok, although stain on duvet cover, which was dealt with quickly. staff were very friendly, evening meal was poor, quality of chicken, if you could cut it was tough. next evening fish, or tail of fish, supposed butter sauce, it smelt of margarine. it was a shame the smokers were allowed to clutter main entrance and leave their butts on steps and front of entrance. the location of the hotel is superb and really want it to survive but it really needs some attention to detail.parking was good at the back of hotel. im sure we all want to support these beautiful buildings and keep our english sea side holidays. hopefully things will improve.
Source: tripadvisor.co.uk
In September 2013, Susan K said about Burlington Hotel
My Friend and I have just returned from a three day break to Eastbourne. We stayed in the Burlington Hotel and despite reading rather scathing reports of the hotel can only say that we had a really great time there. The hotel is in an ideal situation near the shops and the pier. Our room had a view of the sea and the shops and was very comfortable and clean, yes the décor was a bit tired but that was nothing. The food was excellent and the menu quite varied, our waitress was very good thanks Megan.
The staff in the hotel very friendly and helpful.
The evenings entertainment was excellent and our thanks go to Mark Snow for all the hard work that he puts in to make them so good.
This trip coinciding with my friends birthday and helped make it a really good one.
We shall definetly be returning and will recommend the Burlington to all our family and friends.
The staff in the hotel very friendly and helpful.
The evenings entertainment was excellent and our thanks go to Mark Snow for all the hard work that he puts in to make them so good.
This trip coinciding with my friends birthday and helped make it a really good one.
We shall definetly be returning and will recommend the Burlington to all our family and friends.
Source: tripadvisor.co.uk
In September 2013, Cruise1234 said about Burlington Hotel
Great location right opposite Pier and the main Bus terminus station! Great if like us you no longer want the hassle of driving but still I are young enough to venture out at heart!!,
Room was basic but clean,food again basic but sufficient for all!
The highlight I have to say was the Friday evening caberet visiting artist Chris Gee he did impressions to suit ALL age groups as we were a mixed aged range group at out table he did Michael Macintyre to Alan Carr to old favourites we loved such as not one but the entire CAST of all our Favorite TV comedy shows like Dads Army/ Fools & Horses/ step toe & Son/ I mean these days who can see they enjoyed a live comedy show that was. NEVER smutty or rude just clever good clean fun for all.
Shearings should offer a Chris Gee week end we would book it!!!!, why he is not a star only god knows
All the hotel guests were still talking about him on Saturday morning breakfast!
Well done Shearings
It's good to offer something DIFFERENT !
Room was basic but clean,food again basic but sufficient for all!
The highlight I have to say was the Friday evening caberet visiting artist Chris Gee he did impressions to suit ALL age groups as we were a mixed aged range group at out table he did Michael Macintyre to Alan Carr to old favourites we loved such as not one but the entire CAST of all our Favorite TV comedy shows like Dads Army/ Fools & Horses/ step toe & Son/ I mean these days who can see they enjoyed a live comedy show that was. NEVER smutty or rude just clever good clean fun for all.
Shearings should offer a Chris Gee week end we would book it!!!!, why he is not a star only god knows
All the hotel guests were still talking about him on Saturday morning breakfast!
Well done Shearings
It's good to offer something DIFFERENT !
Source: tripadvisor.co.uk