Local Reviews
In November 2011, alison M said about Burlington Hotel
Having stayed at this hotel with my 85 year old mother i was disappointed that although it is under going refurbishment it continued in the corridor outside our room throughout our stay. my mother developed a cough and still has it now, a week later. The food was average. The lift system was not adequate for the size of the hotel. The room had a lovely sea view but was let down by the radiator not working properly and the toilet which continually ran with water at times. The entertainment was positioned in such a way that not every one could have seats to view it. The staff were friendly and the Shearings coach tours were excellent.
The hotel may be better after the refurbishment but it has put me off returning.
The hotel may be better after the refurbishment but it has put me off returning.
Source: tripadvisor.co.uk
In November 2011, carol b said about Burlington Hotel
I have over the last few years used Shearings coach trips with girl friends on a regular basis because they are a cheap break and we don't have to drive. Having just returned from a Turkey and Tinsel at the Burlington we all were of the opinion we would return again and had no real complaints about anything. We all agreed the tiny lifts were not big enough for a hotel of this size but decided it would do us more good to use the stairs anyway and finding ourselves puffing and out of breath on reaching the 3rd floor confirmed this for us! I would think the cost of altering the lifts might be prohibitive.
The public rooms were lovely, the colour scheme very nice and the Christmas decorations the best I have seen for a Shearings hotel. Our sea view rooms were large and airy as were our bathrooms. The only concern we had was that as there was no radiator or other heating in the bathroom we wondered how cold this room would be in colder weather, but it was certainly okay for us. The staff were lovely, in particular our waiter Daniel and the lovely Laura who circulated the dinning room for wine/drinks orders and who was so pleasant and friendly despite I'm sure dealing with some decidedly unpleasant and unfriendly customers. The food was fine, okay not fine dinning but very good value keeping in mind the cost of the holiday and again possibly the best food we have had in a Shearings hotel. There was a mixture of Shearings coach, self drive and those who had booked independently, including some families with children, not a common sight when booking with Shearings. We will definitely return to this hotel and would look forward to it, it's position more or less opposite the pier was excellent, it's appearance lovely and once inside we had a thoroughly good time.
The public rooms were lovely, the colour scheme very nice and the Christmas decorations the best I have seen for a Shearings hotel. Our sea view rooms were large and airy as were our bathrooms. The only concern we had was that as there was no radiator or other heating in the bathroom we wondered how cold this room would be in colder weather, but it was certainly okay for us. The staff were lovely, in particular our waiter Daniel and the lovely Laura who circulated the dinning room for wine/drinks orders and who was so pleasant and friendly despite I'm sure dealing with some decidedly unpleasant and unfriendly customers. The food was fine, okay not fine dinning but very good value keeping in mind the cost of the holiday and again possibly the best food we have had in a Shearings hotel. There was a mixture of Shearings coach, self drive and those who had booked independently, including some families with children, not a common sight when booking with Shearings. We will definitely return to this hotel and would look forward to it, it's position more or less opposite the pier was excellent, it's appearance lovely and once inside we had a thoroughly good time.
Source: tripadvisor.co.uk
In December 2011, yorkshiregeorge said about Burlington Hotel
we stayed here with shearings on there turkey and tinsel and i must say i was very pleased with the hotel, the position was near to the shops and it was right on the sea front.
we had very good meals the best i would say we have had on a shearings holiday. the staff were very friendliy and the xmas decorations were lovely.
the only criticism was the room we had was cold and the lifts were too small and not adiquate for the size of the hotel.
overall we had a jolly good time and mark the entertainment chap was fab
we had very good meals the best i would say we have had on a shearings holiday. the staff were very friendliy and the xmas decorations were lovely.
the only criticism was the room we had was cold and the lifts were too small and not adiquate for the size of the hotel.
overall we had a jolly good time and mark the entertainment chap was fab
Source: tripadvisor.co.uk
In December 2011, PhillipKBurnley said about Burlington Hotel
Again went on a Shearings Coach, i dont know why people bother driving.Seen one or two reviews that didnt do the place justice,i am pleased to say our group of 6 loved it.In the process of being redecorated we were on the second floor and i tlooks graet ,brilliant to see a beautiful building like this being used to its full capacity.Bedrooms warm,newly decorated along with the dining room and ballroom,xmas decorations made it look a treat.Food superb, staff excellent if anyone tells you otherwise then they must be on medication.Compere Mark does a great job keeping everything running smoothly the best we have seen in all Sheraings hotels.Would we book again try and stop us, roll on next year!
Source: tripadvisor.co.uk
In January 2012, scarbgang said about Burlington Hotel
I have just returned from a holiday at this hotel travelling with National,,,there were 5 of us ranging from 14 to 90, including disabled and special needs.
I have nothing but praise for this hotel, it was superb,
Blaze serving us was very smiley and efficient, but not too pushy, Laura was on hand with the drinks served with a smile.Bar staff were very efficient and happy and nothing was a bother.
Evening entertainment with Mark was superb, he must of managed to cover everybodys requirements, His humour and friendliness was second to none, even though it was obvious he was ill.
The whole place was clean, newly painted and kept really well,rooms were cleaned and a pleasure to return to after a busy day,
I would only suggest one thing, to re locate the smokers, this is no fault of the hotel, but we found it difficult to get down the steps but smokers should be able to go somewhere.
I will certainly return to this hotel, superb in all areas.
I have nothing but praise for this hotel, it was superb,
Blaze serving us was very smiley and efficient, but not too pushy, Laura was on hand with the drinks served with a smile.Bar staff were very efficient and happy and nothing was a bother.
Evening entertainment with Mark was superb, he must of managed to cover everybodys requirements, His humour and friendliness was second to none, even though it was obvious he was ill.
The whole place was clean, newly painted and kept really well,rooms were cleaned and a pleasure to return to after a busy day,
I would only suggest one thing, to re locate the smokers, this is no fault of the hotel, but we found it difficult to get down the steps but smokers should be able to go somewhere.
I will certainly return to this hotel, superb in all areas.
Source: tripadvisor.co.uk
In January 2012, anntwist t said about Burlington Hotel
firstly we would like to thank the staff. tony two bears coach driver the best driver on shearings we have had next bar staff and maids who made our holiday so great next mark who was fab loved him to bits room brill light and airey with three large windows faceing sea and pier what a sight to see first thing in morning food really nice with lovely waitres danella and we was blessed with the weather could not fault anything at all me and my friend bernie will be booking again so thank you the burlington hotel for a wonderful stay
Source: tripadvisor.co.uk
In January 2012, BernieBarwise said about Burlington Hotel
Just returned from the Burlington. This is by far the best holiday every with Shearings. Let me start with the driver Tony two teds, he got everyone mixng and couldnt do enough for you even down to getting rid of your sweet wrappers and rubbish and opening the middle doors to let you off the coach and letting you use the loo. His knowledge of the area is unbelievable and kept everyone interested. Trips were nice full day to Brighton was lovely, not too impressed with the half day to Bex Hill on Sea, wasnt a lot to do unless you like charity shops.The free day was lovely and we spent it in Eastbourne lots to see and do. The hotel is central right overlooking the prom. We had a fantastic tripple aspect view from room 320 twin on the 3rd floor, as requested it was large and airy, cleaned and towels changed daly. The weather was just fabulous would think you were abroad.The staff are wonderful and the lovely manager of course a Liverpool girl like myself should be proud to have such a wonderful team. The dining room is very large but so well organised, our waitress was Daniella, the service in the dining room was quick, great choice of food and always hot, you could have anything you wanted, at breakfast we asked for extra sausage and every day she remembered. Now to the wonderful bar staff who worked so hard always with a smile on there face, a special mention to Marc and James who were attentive and couldnt do enough for you. The all inclusive bar was the icing on the cake, bit of a queue when they first opened at 7.30pm which you would expect as everyone went up at the same time as we mad English do, but fine after that.The entertainer Mark is a scream, got the crowd going, brilliant sense of humour and not a bad dancer. In general the entertainment was good except for the last night, had a young girl singing musicals etc, was embarasing as you could hear everyone talking over her, that is the only thing I would make a change to. It wasnt that she was bad it just didnt go down well with the clientele. Came home exhausted was in bed for 8pm, thats what you call a great holiday.
Source: tripadvisor.co.uk
In January 2012, cpolkinghorne said about Burlington Hotel
With Shearings you know broadly what you are going to get, but the Burlington is above average. It occupies one of the best positions in Eastbourne, just opposite the pier, and only a short walk from the town centre. Externally the building shows its age, but it has been nicely refurbished inside. The hotel is justly popular, to the extent that in the evenings it was sometimes difficult to find somewhere to sit. Nice restaurant, with friendly and efficient service and food second to none.
Two slightly negative things: it's a large building, but has only two small lifts, one of which was out of order so many guests were using the stairs, themselves rather narrow. And we found our bedroom too hot, even with all the radiators turned off.
Overall, though, we would not hesitate to go back again.
Two slightly negative things: it's a large building, but has only two small lifts, one of which was out of order so many guests were using the stairs, themselves rather narrow. And we found our bedroom too hot, even with all the radiators turned off.
Overall, though, we would not hesitate to go back again.
Source: tripadvisor.co.uk
In January 2012, George P said about Burlington Hotel
Recommend that when booking in special requests you request a good bed / mattress. Break in November - dbl bed called to be replaced due to feeling springs but was provided with thin mattress topper rather than new mattress. Break this month January - twin beds / mattresses one with springs felt but other when even sat on settled down on base giving no comfort at all - request was not met by new mattress but again by the cheap alternative a thin mattress topper.
Mattress in Blackpool Liberty was of the same standard. Now the Burlington has been freshened up Shearings should now replace their worn out mattresses. What is the benefit of the break if you don't get a good nights rest
Mattress in Blackpool Liberty was of the same standard. Now the Burlington has been freshened up Shearings should now replace their worn out mattresses. What is the benefit of the break if you don't get a good nights rest
Source: tripadvisor.co.uk
In January 2012, janet y said about Burlington Hotel
we really enjoyed our stay at burlington...hotel was very nice and clean but a bit dated upstairs...unfortunately the lift was not working during our stay but not really an issue...food was really nice and the waiters and waitresses very helpful...entertainment was good the compere Mark Snow was really good.
Source: tripadvisor.co.uk