Local Reviews
In October 2023, mkitts2016 said about The Burlington Hotel
The Burlington had some mixed reviews which made us a little apprehensive but we had an absolutely fantastic stay and would not hesitate to book again. It was excellent value for money for a lovely room with a sea view. The room had a warm, cosy feel and was very clean. The bed was incredibly comfortable and we both slept well. All the staff were very friendly and helpful, nothing was too much trouble. The bar has a lovely sea view, Ethan and Danielle were polite, humorous and played some perfect tunes for a sunny afternoon. The breakfast was a buffet and had everything you would need. Alberto was so helpful in recommending a table and quickly cleaned it for us as the previous guests left.
Highly recommended from us and we will definitely be staying again. Many thanks to all for making our rare stay away perfect!
Highly recommended from us and we will definitely be staying again. Many thanks to all for making our rare stay away perfect!
Source: tripadvisor.co.uk
In October 2023, Nicola D said about The Burlington Hotel
Ok, good bits first.
The staff are exceptional, very helpful, always have a smile on their faces and you can see they genuinely enjoy working at The Burlington. If they don't, they cover it up well 🤣.
I went half board. Although the breakfast was a bit sparce and not much variety compared to places like Premier Inn, non the less, it was tasty and hot, and you could go up for 2nds. The evening meal was a set menu. There was a good variety of options and the food was excellent. I found it very tasty and wholesome, and it was a decent plate size too.
Location is superb, you could literally throw a stone and it would land on the beach. Plenty of shops and places to eat within a 5 min walk.
Dog friendly, which works brilliantly for me because I love to take my little travelling buddy wherever I go.
The not so great bits......
The owner is obviously happy to let this once grand hotel fall to ruin. The saying "you can't polish a turd" comes to mind. You can't put pretty pictures up and introduce new furniture to areas of the hotel, including the rooms without actually decorating first!?
My room was in desperate need of an overhaul. No fancy pictures or new "basic" furniture is going to excuse the fact that the bathroom was still living in the 1980s with the original limescale by the looks of things.
The was wallpaper desperately trying to get away from the wall, the bed was as comfy as a z bed your Nan used to have. The carpet was looking sorry for itself, no wonder with the amount of stains on it, I'm glad I had my slippers with me!
The head house keeper really needs to up their game and make sure the cleaners are actually cleaning ( yes that includes getting rid of limescale)
To be fair to the cleaners though, if the rooms look run down, it doesn't give you much inspiration to go that extra mile.
Overall, a decent experience, but with the state of my room, it was only worth £25 to £30 a night.
I hope the owner reads these reviews, and puts more effort into this hotel. After all, it was probably extremely grand and lovely in its day, it just needs the extra love and care to bring it back to life.
The staff are exceptional, very helpful, always have a smile on their faces and you can see they genuinely enjoy working at The Burlington. If they don't, they cover it up well 🤣.
I went half board. Although the breakfast was a bit sparce and not much variety compared to places like Premier Inn, non the less, it was tasty and hot, and you could go up for 2nds. The evening meal was a set menu. There was a good variety of options and the food was excellent. I found it very tasty and wholesome, and it was a decent plate size too.
Location is superb, you could literally throw a stone and it would land on the beach. Plenty of shops and places to eat within a 5 min walk.
Dog friendly, which works brilliantly for me because I love to take my little travelling buddy wherever I go.
The not so great bits......
The owner is obviously happy to let this once grand hotel fall to ruin. The saying "you can't polish a turd" comes to mind. You can't put pretty pictures up and introduce new furniture to areas of the hotel, including the rooms without actually decorating first!?
My room was in desperate need of an overhaul. No fancy pictures or new "basic" furniture is going to excuse the fact that the bathroom was still living in the 1980s with the original limescale by the looks of things.
The was wallpaper desperately trying to get away from the wall, the bed was as comfy as a z bed your Nan used to have. The carpet was looking sorry for itself, no wonder with the amount of stains on it, I'm glad I had my slippers with me!
The head house keeper really needs to up their game and make sure the cleaners are actually cleaning ( yes that includes getting rid of limescale)
To be fair to the cleaners though, if the rooms look run down, it doesn't give you much inspiration to go that extra mile.
Overall, a decent experience, but with the state of my room, it was only worth £25 to £30 a night.
I hope the owner reads these reviews, and puts more effort into this hotel. After all, it was probably extremely grand and lovely in its day, it just needs the extra love and care to bring it back to life.
Source: tripadvisor.co.uk
In October 2023, 898sally said about The Burlington Hotel
I had a terrific, excellent-value four-night stay at Eastbourne’s Burlington (helped by unseasonal good weather). Yes, the once-grand hotel has definitely seen better days, but my room was fine (delighted to have a bath as well as a shower), the breakfasts perfectly adequate, the bar prices good, the staff friendly and helpful and there's plenty of sea-view seating in the public rooms. It’s centrally located, with the beach directly opposite and the train station/Towner art gallery/theatres only a 10min walk away. As long as you aren’t too fussy about decor, for a cheap, cheerful, relaxing, no-frills seaside break I highly recommend it.
Source: tripadvisor.co.uk
In November 2023, lindyannmunnion said about The Burlington Hotel
Fantastic staff. And entertainment.food good.and choice x4. Room dusty everywhere.cleaned remote. Back of TV. Window sills. Think maybe housekeeping have lost their spark. Damp on wall. Bathroom dated.couldnt open window. No extractor. Shower head needs cleaning.plug in oil heater
for warmth. Lack of plugs. Noise most of day into early hours. Banging doors.. Bar area up to date and decorated for Christmas which was nice. As was the dining area. But one lift working and needs updating. The stairs /bedrooms need a serious overall. And then you are charged six pound per night to park. The staff of the hotel are the asset here. And need a pat on the back. There are no games etc for children. And the pier is closed during winter. So limited. I had one of the best curries at this hotel.
for warmth. Lack of plugs. Noise most of day into early hours. Banging doors.. Bar area up to date and decorated for Christmas which was nice. As was the dining area. But one lift working and needs updating. The stairs /bedrooms need a serious overall. And then you are charged six pound per night to park. The staff of the hotel are the asset here. And need a pat on the back. There are no games etc for children. And the pier is closed during winter. So limited. I had one of the best curries at this hotel.
Source: tripadvisor.co.uk
In November 2023, Matthew W said about The Burlington Hotel
So I visited in november 2023, also in October as well.
Why, well both times I got a great deal for only £24 a night for a single room including breakfast, I dont think you can really find better value than this on the south coast.
Its well located on the seafront, the town itself has pleanty to offer and its fairly easy to explore the south coast-brighton, hastings, beachy head and the coast etc.
The staff were all really freindly-I was even allowed to check in an hour and a half early for no charge, which was kind gesture. The room, yes its a old hotel, yes theres a few water leaks as its an old building but the room on both occasions has been clean, well equipped, the bedding fresh and the bathroom recently refurbished.
Breakfast has all of the fundamentals and a great view of the sea as well.
I paid a great price, but even if i'd spent £40 a night I wouldnt really moan, it was clean, it had character, was a great experience, i'll certaintly be back.
Why, well both times I got a great deal for only £24 a night for a single room including breakfast, I dont think you can really find better value than this on the south coast.
Its well located on the seafront, the town itself has pleanty to offer and its fairly easy to explore the south coast-brighton, hastings, beachy head and the coast etc.
The staff were all really freindly-I was even allowed to check in an hour and a half early for no charge, which was kind gesture. The room, yes its a old hotel, yes theres a few water leaks as its an old building but the room on both occasions has been clean, well equipped, the bedding fresh and the bathroom recently refurbished.
Breakfast has all of the fundamentals and a great view of the sea as well.
I paid a great price, but even if i'd spent £40 a night I wouldnt really moan, it was clean, it had character, was a great experience, i'll certaintly be back.
Source: tripadvisor.co.uk
In December 2023, Paul C said about The Burlington Hotel
Great 2 night stay with breakfast.
Hotel has great seafront position opposite the lovely pier. Hotel is dated as is a old building, room was spacious and very clean. Staff very friendly and helpful, breakfast very good and view out to sea.
Great value, would definitely return if back in Eastbourne.
Hotel has great seafront position opposite the lovely pier. Hotel is dated as is a old building, room was spacious and very clean. Staff very friendly and helpful, breakfast very good and view out to sea.
Great value, would definitely return if back in Eastbourne.
Source: tripadvisor.co.uk
In January 2024, _debssnell said about The Burlington Hotel
Just returned after spending six nights at the Burlington hotel. Staff are really friendly and helpful. Internet works in your room, electric heater in your room that enables you to keep your room nice and warm. Room cleaned every day and the hotel puts on really good entertainment three nights a week. The hotel though is run down and obviously needs some serious work to get it to a reasonable standard inside though this did not stop us enjoying our stay there
Source: tripadvisor.co.uk
In February 2024, Matthew C said about The Burlington Hotel
Great hotel if your on a budget yes it's tired and needs updating but for what you pay don't expect the ritz there are other hotels in the area that charge a lot more that aren't any better some don't even have windows in rooms room was clean as was but tired linen provided was nice and fresh didn't use restaurant but looked nice
Source: tripadvisor.co.uk
In February 2024, paulteague123 said about The Burlington Hotel
Sorry for the late review, but on the 20th of January we had a staff party at The Burlington and have to say they all worked so hard and gave us a fantastic time. So much so we plan to return. Thank you Lewis, Matt, Nicky, Ann and rest of team for the brilliant night.
Source: tripadvisor.co.uk
In February 2024, johnorange76 said about The Burlington Hotel
My 5 nights were survived by me, and I went away longing for a good meal after the dinners I had had here at this hotel. After my first cooked breakfast I resolved to have muesli only. The Reception staff were formal, and checking in was that. They changed my room for me so that I could have a bath. However, the water did not get really hot. It was tepid or warm. The heating gave way, and the whole hotel seemed to be without heating for the weekend. A valve needed replacing. A fellow guest who was on her own started complaining to myself and others, and others rather kept silent.I like faded glory,and back staircases and space on the ground floor was good. It was the poor food with a daily menu of 4 choices for the main meal which only had some changes that makes me give this review.
Source: tripadvisor.co.uk