Local Reviews
In August 2023, Ray W said about The Burlington Hotel
We were looking to book something for the bank holiday weekend , I found this hotel available, but having read the reviews, I said to my partner I did not like the sound of this hotel, but we booked it on her say so.. and have to say what an excellent experience, room was lovely, food was great, location couldn't of been any better, staff were fantastic and great value for money, would I use this hotel again.. Absolutely.
The hotel is a little dated, but what more can you expect from an old building,
I rate this on value for money 9/10
The hotel is a little dated, but what more can you expect from an old building,
I rate this on value for money 9/10
Source: tripadvisor.co.uk
In August 2023, Lou said about The Burlington Hotel
Well what can we say, yes the hotel is a little tired & could do with updating but for the price it was perfectly acceptable. Our room was big as was our bathroom, it was clean & the towels were just perfect. TV, hairdryer, dressing table, wardrobe & a table & 2 chairs. The floors are wonky which you expect in an old building & gave me & mum a few laughs while we were there! The staff were beyond helpful, so friendly & really couldn't do enough for you, we can't compliment them enough, just sorry we didn't get to say bye to Danielle when we left but she was busy (as always) Matt went out of his way to help us, finding out all the details of Airbourne & the Chinnock for me & we all got on like a house on fire, the reception staff were also really helpful, answering any questions I had. There was entertainment every other night which we weren't expecting so that was an added bonus, the food was great (would've preferred fried eggs for breakfast instead of scrambled but hey) the restaurant staff were brilliant, nothing was too much... Infact we didn't want to come home we were having such a great time.
Thank you everyone for making our stay thoroughly enjoyable. We'll see you next year 🥰
Thank you everyone for making our stay thoroughly enjoyable. We'll see you next year 🥰
Source: tripadvisor.co.uk
In September 2023, Edward B said about The Burlington Hotel
We felt as if we were in our second home because the staff were super friendly, hospitable and professional. Thank you for showing us love, especially from these individuals: Michelle & Jay (small) (Management), Scott and Victoria (Housekeeping), Finn & Rachel (Front-end), Paris & Bea (Waitress), and Rickie (Nightwatchman). JESUS loves you!
Source: tripadvisor.co.uk
In September 2023, cheryl brenton said about The Burlington Hotel
it is a lovely hotel run down in some parts ,we did book a double room ,but when i saw it i went and up graded to a sea view which was 318 and was lovely ,the staff at this hotel are all kind caring lovely helpful ,the food is purfect for us ,our room was big and very clean ,could see the pier from our room was lovely to come out of hotel across the rd and walk along sea front ,one lift not working which would be helpful to get it fixed .but i would go back again hotel clean we loved it xx
Source: tripadvisor.co.uk
In September 2023, suzannemcdevitt123 said about The Burlington Hotel
First of all the food here is fab can’t fault that at all
I felt a bit let down that I complained about my room and the lady at reception couldn’t move us ,so my mum complained and they moved us both,maybe I was too polite
This hotel needs a Very Big Update and Soon
We have stayed in many hotels but unfortunately it’s like faulty towers
I do hope that in the near future that it gets a good update on some rooms ,don’t know about the sea views didn’t have one
Also no entertainment only on Thursdays/Saturdays what a shame could of had entertainment on other nights too
No bingo
The lifts 1 working and the other 1 Not was not that great
So please do give this hotel TLC then the rewards would be great đź‘Ť
I felt a bit let down that I complained about my room and the lady at reception couldn’t move us ,so my mum complained and they moved us both,maybe I was too polite
This hotel needs a Very Big Update and Soon
We have stayed in many hotels but unfortunately it’s like faulty towers
I do hope that in the near future that it gets a good update on some rooms ,don’t know about the sea views didn’t have one
Also no entertainment only on Thursdays/Saturdays what a shame could of had entertainment on other nights too
No bingo
The lifts 1 working and the other 1 Not was not that great
So please do give this hotel TLC then the rewards would be great đź‘Ť
Source: tripadvisor.co.uk
In September 2023, lynn h said about The Burlington Hotel
Stayed here for 2 nights 13-14 September and booked thru booking.com. Paid £71 per room per night b&b. When we checked in, we asked to look at the room and also asked if seaview room was available. We looked at both the room allocated (which was very dark and dismal at back of hotel) and a seaview, no comparison! It was lovely, light and airy, particularly as it was a sunny day. We chose to upgrade (£25 per room per night). The hotel itself does definitely need an overhaul and is very tired looking. New carpets throughout and a lick of paint everywhere could work wonders. Cleaning could be improved but bedding and towels were ok. To have just 1 lift is impractical and was shabby. Found staff to be friendly and helpful. Breakfast was ok, not Michelin star but adequate. I didn’t eat hot breakfast but my friends all said it was fine. Not huge selection of hot but for what we paid, cannot complain. Cereal, toast, croissants as well as plain yoghurt and summer berry compote (probably frozen), all of which was ok. Overall we enjoyed our stay and would say good value for what we paid. We would stay here again if we were in Eastbourne and in seaview room
Source: tripadvisor.co.uk
In September 2023, Julie T said about The Burlington Hotel
Lovely spacious room... Not the cleanest. Decor tired. Bath and shower tiles not cleaned properly. Towels not changed as requested or water and coffee etc not refilled. Window didn't open. Dining room cramped and older waiter a bit grumpy whereas the younger male cheerful and chatty. Breakfast disappointing... Not the usual selection we've had before. Overpriced now
Source: tripadvisor.co.uk
In October 2023, Ushma P said about The Burlington Hotel
Excellent service throughout. The building was well maintained.
Special thanks to the restaurant staff-Louis, Kathy and Joshua, the bar staff Angela and Danielle, front of house Tracey and Sarah. Also, many thanks to thee we general manager, Lewis, who sorted our concerns and queries without any fuss
Special thanks to the restaurant staff-Louis, Kathy and Joshua, the bar staff Angela and Danielle, front of house Tracey and Sarah. Also, many thanks to thee we general manager, Lewis, who sorted our concerns and queries without any fuss
Source: tripadvisor.co.uk
In October 2023, disabled travels said about The Burlington Hotel
What a fabulous stay right on the seafront secure parking around the back costs ÂŁ6 for 24hrs which is well worth it its a massive old victoriana building on front across from the pier reception staff friendly and do what they can to make your stay bar with sea views and restaurant with views lounge area and stage lifts are old fashionable but perfectly fine our room was on 2nd floor with twin beds desk coffee facilities and chairs plus wardrobe clean white bedding and towels big shower in bathroom and clean toilet all u need while your there
Yes it's old fashionable however its clean and adequate for the money we will be back.
Yes it's old fashionable however its clean and adequate for the money we will be back.
Source: tripadvisor.co.uk
In October 2023, mkitts2016 said about The Burlington Hotel
The Burlington had some mixed reviews which made us a little apprehensive but we had an absolutely fantastic stay and would not hesitate to book again. It was excellent value for money for a lovely room with a sea view. The room had a warm, cosy feel and was very clean. The bed was incredibly comfortable and we both slept well. All the staff were very friendly and helpful, nothing was too much trouble. The bar has a lovely sea view, Ethan and Danielle were polite, humorous and played some perfect tunes for a sunny afternoon. The breakfast was a buffet and had everything you would need. Alberto was so helpful in recommending a table and quickly cleaned it for us as the previous guests left.
Highly recommended from us and we will definitely be staying again. Many thanks to all for making our rare stay away perfect!
Highly recommended from us and we will definitely be staying again. Many thanks to all for making our rare stay away perfect!
Source: tripadvisor.co.uk