Local Reviews
In May 2026, Debbie said about The Burlington Hotel
Staff very helpful. Upset the lifts did not work and I was on the 4th floor.
Lifts didn't work
Source: booking.com
In May 2026, Mary said about The Burlington Hotel
Room was lovely. Comfy bed and lovely towels. Reception staff were very helpful. All in all it was a lovely stay.
The only thing that let it down was there were no lifts operating. I was on the 3rd floor so way too many stairs to climb. I'm too old for stairs climbing.
Source: booking.com
In May 2026, Jo said about The Burlington Hotel
Amazing location with amazing staff!
Lovely staff, special mention to the lovely lady at reception, she couldn't do enough to make sure our stay was perfect.
Source: booking.com
In May 2026, Grant said about The Burlington Hotel
Staff were very friendly, room was clean and well stocked with tea and coffee
Unfortunately during our stay the lift was out of order so had to use the stairs
Source: booking.com
In May 2026, Douglas said about The Burlington Hotel
Because of lift issues our stay was not ideal.
The breakfast was good.
Both lifts were out of order and our room was the 3rd floor which was extrdmely difficult as we are both in our late seventies with mobility issues. If the lift issue had been flagged on the website then I would have gone elsewhere.
Source: booking.com
In May 2026, Lisa said about The Burlington Hotel
Great hotel with friendly staff
We love coming here. It has a great position close to the pier, beach and town. Staff are always friendly.
Lift was broken on this visit
Source: booking.com
In May 2026, Babs said about The Burlington Hotel
Staff were brilliant. The room had a pull down airer in the bathroom which is a very good idea for damp clothes.good value for money.
Source: booking.com
In May 2026, Nicky said about The Burlington Hotel
Great stay, staff were so helpful and nothing was too much bother.
Excellent location, right next to the pier
Sadly the lifts were out of order but they called up the day before to let us know and offered us options.
Source: booking.com
In May 2026, Francisca said about The Burlington Hotel
Better than expected and great customer service
Started with a mix up , but were offered a great alternative and was very happy with our stay. Good manager and comfortable stay with extra features , like a fridge during a heatwave. All round great.
Nothing
Source: booking.com
In May 2026, Mark said about The Burlington Hotel
Great location with friendly staff.
The location was ideal. The staff were really good and friendly.
Bathroom was outdated and needed a good clean.
Source: booking.com