Local Reviews
In July 2025, Bearup said about The Burlington Hotel
Like Eastbourne
Near the pier
Needs to be updated
Source: booking.com
In July 2025, Beatrice said about The Burlington Hotel
Thank you.
Environment: calm.
Staff: caring and helpful.
Food. Very good
. Nothing
Staff: caring and helpful.
Food. Very good
. Nothing
Source: booking.com
In July 2025, Klauda said about The Burlington Hotel
The location of the hotel was very easy to find. It was on the front beach where we had the chance to see and visit lots of places. The staff was friendly and very helpful. The hotel offered a lot of facilities and our room had a view of Eastbourne Pier. The bar offered a variety of drinks and l enjoyed a cocktail. I liked the breakfast with the food choices. It was easy to check in and out. Definitely, we are coming back again.
I expected a fridge in my room since l have a child and he wanted to drink orange juice most of the time. It was very hot and the fridge was very necessary for the water and drinks. The window of the room was open in half so he had to call someone at 11 pm to close it because we had a child in the room and it was a hazard. The room was generally clean but not very clean. The fan was lot of dust l had to clean myself because l used it. The bathroom tub was dirty not clean long time. The toilet and the sink washer as well. The corner of the ceiling had a small spider web and the lights as well. The furniture and TV were with a lot of dust and l had to clean myself. The cleaning service only changed the bins and the towels and the bed sheets the rest was not. The hanging of the clothes was rusty and broken. I stayed 4 nights and l expected the cleaning service to change the cup of coffee and spoon but no l had to clean myself. The hair and hand shampoo was not of good quality l didn't use it at all l got mine that l bought. The bathroom had mould and moisture. It's a huge hotel so shame that some things especially cleaning need to be improved.
Source: booking.com
In August 2025, Natalie said about The Burlington Hotel
We did not have breakfast the location was great.
Nothing we had a great time
Source: booking.com
In August 2025, Sarah said about The Burlington Hotel
Great stay
Spacious great atmosphere
The hot water was lukewarm
Source: booking.com
In August 2025, Ruth said about The Burlington Hotel
Love your staff always helpful. And they remember us from the last time we stayed
Breakfast was help yourself lots of choices
My only problem is time was my tea and coffee wasn't renewed during my stay so I helped myself during breakfast.
Source: booking.com
In August 2025, Rob said about The Burlington Hotel
Really liked it here despite some of the negative reviews.
Excellent location on the front with easy walk into town. Staff excellent.
Needs some money spending on it. Our room was ok but some of the corridor carpets and windows need replacing, but knew this before we booked.
Source: booking.com
In August 2025, Arcadius said about The Burlington Hotel
Location, WiFi,car park
Wasn't clean
Source: booking.com
In August 2025, Maxina said about The Burlington Hotel
It is ok ish the staff make it.
The staff. All the staff were friendly happy and helpful. Couldn’t fault them they make up for the bad bits. They couldn’t do enough for you. Very polite.
That the rooms are not serviced. If you put the card out they do a necessary but don’t make the bed. The rooms need a good clean, around the shower the toilet brush, they don’t Hoover or clean the bathroom floor. They do not clean the rooms to my expectations. If you ask they will do a tidy up but not really a clean or make the bed. the cups were not cleaned. I had to ask at reception for replenishments. The hotel is very tired. The good news is somebody/people have bought the hotel.
Not enough is told on arrival you get in your room after a long drive and know nothing. No notes in your room (as I have always come to expect) notes on meal times local attractions.buses etcJust a board at reception. Breakfast is a buffet and has all what you would expect. Only scrambled eggs but that’s ok. Cereals lovely croissants. Fruit nice coffee in the urn. Can’t complain. Evening was also alright not gourmet but ok.
Not enough is told on arrival you get in your room after a long drive and know nothing. No notes in your room (as I have always come to expect) notes on meal times local attractions.buses etcJust a board at reception. Breakfast is a buffet and has all what you would expect. Only scrambled eggs but that’s ok. Cereals lovely croissants. Fruit nice coffee in the urn. Can’t complain. Evening was also alright not gourmet but ok.
Source: booking.com
In August 2025, Elizabeth said about The Burlington Hotel
Brilliant
Breakfast was lovely. Good options. Bed was very comfy.
They upgraded us as it was a special occasion. Staff lovely and welcoming. The stains on the carpet
They upgraded us as it was a special occasion. Staff lovely and welcoming. The stains on the carpet
Source: booking.com