Local Reviews
In April 2025, Susan said about The Burlington Hotel
Enjoyed the sights of Eastbourne but hotel room was a big let down!
The food was very good and the staff were very friendly and helpful. The view from our room was lovely, with a view of the sea and the pier and the Carpet Gardens. Very good position for the town. We also managed to get parked in the hotel every time with a cost of £6 per day, which was preferably a lower cost than parking on roads nearby.
The room was very run down and there were cobwebs on the windows in the bathroom and on the coving of the ceiling in our bedroom. There were hardly any hooks to hang clothes on and nowhere in the bathroom to place your toiletries etc. The bed was comfortable but the room on the whole was very tired looking. It looked like it hadn’t been decorated in years. To be fair, the staff addressed the cobwebs by hoovering them but apart from the that, staying there was very disappointing. There was no housekeeping apart from staff replenishing the teas, coffees and milk. We’ve stayed in the Burlington many times before, and we know many rooms have been upgraded. However, we were put on the 4th floor where we know the rooms have seen better days. We asked for a 2nd or 3rd floor room instead, but were told that they were booked up, but the hotel was quite empty! Would not go back again unless were assured of a clean and refurbished room
Source: booking.com
In April 2025, Dawn said about The Burlington Hotel
Excellent position right opposite the pier,staff can't do enough for you.
There's nothing I didn't like
Source: booking.com
In April 2025, Chrissie said about The Burlington Hotel
Good overall but room for improvement
Both breakfast and dinner were excellent, as was the entertainment
We are for rooms close together but we’re on separate floors
Source: booking.com
In April 2025, Aleksandra said about The Burlington Hotel
The manager at the reception has saved our trip. We have find ourselves in difficult situation because of
booking.com however the lady she has managed to organise everything. We where very pleased considering the fact that the hotel vas busy due to easter holidays . It was my husbands birthday too so that was extremely important for us to have a good time. The view from tbe window was amazing, staff at the front desk where amazing, staff at the restaurant working so hard and always smiling. This was our second trip to that hotel and we hope to come back. P.s hope you enjoyed the chocolates 💙
booking.com however the lady she has managed to organise everything. We where very pleased considering the fact that the hotel vas busy due to easter holidays . It was my husbands birthday too so that was extremely important for us to have a good time. The view from tbe window was amazing, staff at the front desk where amazing, staff at the restaurant working so hard and always smiling. This was our second trip to that hotel and we hope to come back. P.s hope you enjoyed the chocolates 💙
Source: booking.com
In April 2025, Pamela said about The Burlington Hotel
You cannot fault this hotel will definitely be back again
Always stay at this hotel for the location
Good food , excellent customer service care
Clean and comfortable Nice touches like biscuits with the tea and complimentary toiletries would be nice
Lovely hotel very old though
Good food , excellent customer service care
Clean and comfortable Nice touches like biscuits with the tea and complimentary toiletries would be nice
Lovely hotel very old though
Source: booking.com
In April 2025, Darren said about The Burlington Hotel
We’ll need break for us both, definitely need d
Location was fine & there was everything you could wish for for breakfast
Just could of done with a little TLC in places
Source: booking.com
In April 2025, Steve said about The Burlington Hotel
Friendly staff, great location, room was fine. For the price, no complaints at all.
N/A
Source: booking.com
In April 2025, Roncone said about The Burlington Hotel
Room, reception and restaurant staff
Fire door outside the room 312 was a bit bangy
Source: booking.com
In April 2025, Jodie-leigh said about The Burlington Hotel
Ok
It was right on the seafront which was lovely. We had a great sea view
It was tired and dated, the whole corridor smelled like cigarette smoke when we got out of the tiny lift, our room smelt like cigarette smoke.
Source: booking.com
In April 2025, Ken said about The Burlington Hotel
Hotel needs refurbishing
Had to sit at table not set run at of some items food ok location v good
Room was filthy carpets were grubby dirty marks on walls
Source: booking.com