Local Reviews
In January 2025, Sue said about The Burlington Hotel
The sea view was wonderful. It also included a view of that wonderful English stalwart, The Pier. In this particular case, it was of course the Eastbourne Pier. And the sunsets were truly breathtaking. The hotel is redolent of the days of Queen Victoria. And, like any grand old lady, it is showing it's age, here and there. But in the most charming manner.
In the particular room I stayed in, the towel rail was not on and there was no obvious way of turning it on. And it was on what was reported as one of the coldest nights here in the UK in 15years! So whilst i was able to plug in the two heaters in the bedroom as soon as you went into the bathroom it was Freezing. I reported this to the regular receptionist, and she kindly asked maintenance to come up and fix it. But for the next 2 days of my stay, the maintenance man remained a mystery. The bathroom remained an ice box. The staff in the restaurant, Natalie and Marcus.are always very nice and helpful. Which makes dining there pleasant. Also the food is consistently good and tasty.
Source: booking.com
In January 2025, Fiorna said about The Burlington Hotel
as expected
Excellent breakfast, good staff
Just a bit shabby but clean
Source: booking.com
In January 2025, Darren said about The Burlington Hotel
A very nice and enjoyable stay!!!
Beautiful location and very accommodating staff
Nothing really but hard to keep my room warm enough
Source: booking.com
In January 2025, Clemson said about The Burlington Hotel
Location
Service
Menu Mould in bathroom, no heating in bathroom
Service
Menu Mould in bathroom, no heating in bathroom
Source: booking.com
In January 2025, Ferenc said about The Burlington Hotel
A pleasant one night solo stay
Excellent and friendly customer service from all members of staff at reception and at breakfast. Spacious and clean room with good views from the fourth floor. The bed was very comfortable and the extra radiator was very much appreciated.
The peeling paintwork in the room needs some attention. A coffee machine with options such as cappuccino/latte/mocha would have been a nice addition to breakfast.
Source: booking.com
In January 2025, Mark said about The Burlington Hotel
Great location and wonderful view of the sea and pier. Friendly staff and very helpful.
Breakfast was pretty good for lovers of full english but the sausages, as usual, were the cheapest you can get. View from the dining room was wonderful looking out over the sea and Eastbourne pier. I was given a single room on the first night and it was freezing and pretty cold so i complained and was immediately given a free upgrade to a much larger room with much more comfort.
Creaking floors and slamming doors and a drunk neighbour at 0130 but that soon stopped :) ! lift was broken and the 2nd was tiny but the large lift was repaired after a few days. Nothing to get upset about
Source: booking.com
In January 2025, Caroline said about The Burlington Hotel
Met all of my requirements
Perfect location for my visit
Source: booking.com
In January 2025, Pamela said about The Burlington Hotel
Location
Bathroom was narrow and no handles in the bath or on the walls to help steady yourself. Could see the spotlight through the closed curtains most of the night .
Source: booking.com
In January 2025, Ladyx said about The Burlington Hotel
It was nice and relaxing
I had no breakfast but the staff was nice softie was very helpful
Cleaness
Source: booking.com
In January 2025, Gareth said about The Burlington Hotel
Hesitant now about booking superior room again due to the mattress disappointment. We enjoyed our stay very much but mea
We are familiar with the hotel, we have stayed three times now. This time we were fortunate enough to have a sea view room which was perfect, watching the sunrise was magical.
We did not like the evening meal, it looked & tasted cheap, we opted not to dine on our second night as once was enough, however breakfast was faultless & exceptional.
We were also disappointed with the bed, for a ‘superior’ room the bed consisted of 2 mattresses on a double bed, our usual sleeping position altered due to the hard middle of the bed!!
We were also disappointed with the bed, for a ‘superior’ room the bed consisted of 2 mattresses on a double bed, our usual sleeping position altered due to the hard middle of the bed!!
Source: booking.com