Local Reviews
In September 2024, Roger-from-Sussex said about Burlington Hotel
Hello everybody, My regards to you all.
To celebrate my wife's recent birthday we decided to treat ourselves to a short (very short in fact, just four nights away) holiday in Eastbourne which is a town that we both like and it's not so far away from where we live - In fact we went there by bus using our OAP free bus passes.
We stayed at the Burlington Hotel in Eastbourne which is located on the seafront directly opposite the pier and which is about a ten minute walk away from the town centre and the shops
Check in was efficent, and the lady receptionest on duty on the Sunday evening in September when we arrived was most pleasant and helpful in assisting us to find our bearings. Our room number 129 was situated on the first floor - Unfortunately the 'Booking' website wanted another £100 for a sea view room for the short duration of our stay which was rather a lot of money for such a short time, especially off-season so we had to make do with a cheaper rear view room which had only a rather uninspiring view of the exterior fire escape stairs - Had there been a fire we would most certainly had been the first people to escape. However the room was fine for the two of us, it was quiet and quite spacious having sufficient storage space also and a good wi-fi signal and a television set were available in our room too.
In the main we were quite satisfied with our room although we did find that the lighting was on the dim side making it rather difficult for us to read which I suspect is due to energy conservation measures owing to the terrible energy prices now being charged. Regarding the en-suite bathroom, it was warm and there was constant hot water - my only grizzle was as I discovered whilst sitting in the bath tub was that the soap dispenser was located far too high up the wall for me to be able to reach any soap to wash myself unless I had extraordinarily long arms which unfortunately I and most other people don't possess.
One of the two lifts in the hotel which has in excess of 100 rooms was out of order for the duration of our stay whilst the hotel was busy at the time with coach parties, but fortunately this caused us little bother.
A self service breakfast was served daily from 7.30am until 9.30am and this was superb in every respect - there was plenty of choices - and we thoroughly enjoyed our meals (both breakfasts & evening dinner) in the lovely hotel dining room. We treated ourselves to dinner in the hotel one evening which is served until 8pm. I'm told that the dinner menu for which we paid £20 each is changed daily, and on the day we dined there it was all done in 'threes' - There was a choice of three starters, followed by three choices of a main course followed by (yes! you've guessed it) three choices of a sweet course all of which was delicious and speedily served.
My price paid for our stay was reasonable for this day and age - Four nights bed with a jolly good breakfast in a nice room at the 'Burlington Hotel' located in the pleasant seaside town of Eastbourne on the seafront opposite the pier cost me £269.64 online with 'Booking.com' for my wife and myself which breaks down to £67.41 nightly...............Thank you for having us 'Burlington Hotel.'
To celebrate my wife's recent birthday we decided to treat ourselves to a short (very short in fact, just four nights away) holiday in Eastbourne which is a town that we both like and it's not so far away from where we live - In fact we went there by bus using our OAP free bus passes.
We stayed at the Burlington Hotel in Eastbourne which is located on the seafront directly opposite the pier and which is about a ten minute walk away from the town centre and the shops
Check in was efficent, and the lady receptionest on duty on the Sunday evening in September when we arrived was most pleasant and helpful in assisting us to find our bearings. Our room number 129 was situated on the first floor - Unfortunately the 'Booking' website wanted another £100 for a sea view room for the short duration of our stay which was rather a lot of money for such a short time, especially off-season so we had to make do with a cheaper rear view room which had only a rather uninspiring view of the exterior fire escape stairs - Had there been a fire we would most certainly had been the first people to escape. However the room was fine for the two of us, it was quiet and quite spacious having sufficient storage space also and a good wi-fi signal and a television set were available in our room too.
In the main we were quite satisfied with our room although we did find that the lighting was on the dim side making it rather difficult for us to read which I suspect is due to energy conservation measures owing to the terrible energy prices now being charged. Regarding the en-suite bathroom, it was warm and there was constant hot water - my only grizzle was as I discovered whilst sitting in the bath tub was that the soap dispenser was located far too high up the wall for me to be able to reach any soap to wash myself unless I had extraordinarily long arms which unfortunately I and most other people don't possess.
One of the two lifts in the hotel which has in excess of 100 rooms was out of order for the duration of our stay whilst the hotel was busy at the time with coach parties, but fortunately this caused us little bother.
A self service breakfast was served daily from 7.30am until 9.30am and this was superb in every respect - there was plenty of choices - and we thoroughly enjoyed our meals (both breakfasts & evening dinner) in the lovely hotel dining room. We treated ourselves to dinner in the hotel one evening which is served until 8pm. I'm told that the dinner menu for which we paid £20 each is changed daily, and on the day we dined there it was all done in 'threes' - There was a choice of three starters, followed by three choices of a main course followed by (yes! you've guessed it) three choices of a sweet course all of which was delicious and speedily served.
My price paid for our stay was reasonable for this day and age - Four nights bed with a jolly good breakfast in a nice room at the 'Burlington Hotel' located in the pleasant seaside town of Eastbourne on the seafront opposite the pier cost me £269.64 online with 'Booking.com' for my wife and myself which breaks down to £67.41 nightly...............Thank you for having us 'Burlington Hotel.'
Source: tripadvisor.co.uk
In November 2024, H wood said about Burlington Hotel
Our one night stay at the Burlington was very comfortable, I was sceptical given the low price paid for the twin room, but it was functional and had everything we needed.
The staff were friendly and efficient, the breakfast buffet very good.
The staff were friendly and efficient, the breakfast buffet very good.
Source: tripadvisor.co.uk
In November 2024, Sharon S said about Burlington Hotel
Ok for a cheap get away , central to town , very old hotel , needs some updating, and must work on cleaning of rooms ,expecially the bathrooms not as clean as I would of hoped for, would I come back ,I don’t think so , pictures of rooms not ,what we got 😞
Source: tripadvisor.co.uk
In November 2024, StuckInIpswich said about Burlington Hotel
Couldn't ask for a better location in Eastbourne, limited car parking is available at £6.00 a night. This place really is a mixed bag, it's an old seafront hotel that whilst tired in a number of areas is clearly having huge amounts of money being spent on it through refurbishment.
In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window.
The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs.
The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired.
The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere.
There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc.
All of this said, the price I paid for the room was low and with that comes lower expectations but I left happy as although there's a lot of work needed to bring the hotel up to standard it's clearly well underway.
I shall be cheesed off though if I get the same copy/paste reply to my review from 'The Burlington Hotel Management Team' as several other reviewers have received recently. People are taking time out to pass on feedback, good and bad, the least they could do is put some effort into their replies...
In my room all of the furniture appeared brand new whilst in contrast the bathroom was something from the 70s. The mattress was rather soft but the sheets were good quality and seemed brand new. The view was as good as it gets, (in Eastbourne) and the room itself was well heated to the point where I had to open the window.
The corridors all seemed recently decorated but one or two of the stairwells haven't yet been redecorated. The lifts were something I can imagine appearing in a Harry Potter film but easier than the stairs.
The public areas were numerous and spacious with new furniture throughout, the viewing areas onto the seafront were a great place to sit with an evening beer or two. Some areas towards the rear of the hotel were tired.
The staff were smartly dressed and friendly and the drinks well priced, didn't try the food as had already made plans to eat elsewhere.
There was clearly refurb work going on although I didn't hear any noise from it I could see new carpets being taken in, what looked like windows being replaced at the back etc.
All of this said, the price I paid for the room was low and with that comes lower expectations but I left happy as although there's a lot of work needed to bring the hotel up to standard it's clearly well underway.
I shall be cheesed off though if I get the same copy/paste reply to my review from 'The Burlington Hotel Management Team' as several other reviewers have received recently. People are taking time out to pass on feedback, good and bad, the least they could do is put some effort into their replies...
Source: tripadvisor.co.uk
In November 2024, Amanda H said about Burlington Hotel
The building itself is lovely. Unfortunately, it does need a good lick of paint & the rooms need updating. Our bathroom was so outdated, the basin was a different colour to the bath & toilet, think is was there from when the hotel was built, as never seen a style like it, a bit artdeco ish.
The downstairs was beautifully decorated with Christmas decorations. Breakfast was good & the staff was so friendly and accommodating. It must have been an amazing hotel in its day. The location is excellent, just opposite the pier, & a short walk to the town centre, there is also a small carpark for £6 a day. It is also very pet friendly, so next time we will be bringing our two dogs. The good well out ways the negatives.
The downstairs was beautifully decorated with Christmas decorations. Breakfast was good & the staff was so friendly and accommodating. It must have been an amazing hotel in its day. The location is excellent, just opposite the pier, & a short walk to the town centre, there is also a small carpark for £6 a day. It is also very pet friendly, so next time we will be bringing our two dogs. The good well out ways the negatives.
Source: tripadvisor.co.uk
In November 2024, Graham C said about Burlington Hotel
Clean tidy hotel. Good food, excellent breakfast. Friendly staff. Gradual improvements over the last few years. The main dining room is attractive as is the ballroom. Really enjoyed it except for the toilet paper. Horribly small, thin and not very absorbent!
Source: tripadvisor.co.uk
In November 2024, PJ said about Burlington Hotel
Been here many times fantastic hotel centrally located across the road from the beach and the pier, great service great food great entertainment, very clean and tidy staff always so friendly, highly recommended.
We recently arrived and there was a coach booking in who were celebrating a Christmas trip that evening, our dinner was a Christmas dinner which was a great surprise with Christmas hats and crackers Christmas music and great entertainment, well done to the team excellent visit as always see you in January 2025 .
We recently arrived and there was a coach booking in who were celebrating a Christmas trip that evening, our dinner was a Christmas dinner which was a great surprise with Christmas hats and crackers Christmas music and great entertainment, well done to the team excellent visit as always see you in January 2025 .
Source: tripadvisor.co.uk
In December 2024, bigmac14758 said about Burlington Hotel
I was booked in here for 4 nights and besides having to pay extra for parking (£6 per night) it was still good value. The bar was bright and cheerful (very friendly staff). Although I didn't eat at the hotel the menu looked good, (I did order the packed lunch on my last day). If visiting Eastbourne again I would certainly check out the Burlington again.
Source: tripadvisor.co.uk
In December 2024, Christine t said about Burlington Hotel
My room was spacious the bathroom however the toilet itself is clearly in the wrong place I am a disabled person of a larger size and found it very difficult to use the actual toilet.Also the toilet in the ballroom is totally unsuitable for people who have mobility problems too many stairs
Source: tripadvisor.co.uk
In December 2024, babeUnitedKingdom said about Burlington Hotel
My actual room was spacious but the bathroom was impracticable I have a disability which I have mobility issues the toilet is totally in the wrong position it was virtually unusable thank goodness I had family with other rooms. The other thing was downstairs in the bar the toilet for the females is down a flight of stairs again impossible for me to use , no ramp access at the front door
Source: tripadvisor.co.uk