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Latest Reviews
I contacted The Sussex Business Bureau for an urgent printing need<br>of training documents and certificates in the morning and by lunchtime, I had received and approved the quote and the documents all printed! Would highly recommend, service level went beyond any expectations I had! Thank you Jo
Source: google.com
We are soon to celebrate 10 years with the Sussex Business Bureau - always top quality and reliable service. It is also nice to have a locally based call centre given our customers are mostly in the United Kingdom.
Source: google.com
Working with Sussex Business Bureau is truly fantastic.<br><br>They are super professional, effective and represent our business in an outstanding manner.
Source: google.com
We have been using the Sussex Business Bureau for a few years now, Jo and her team have been everything we needed to be a very successful company,<br>Before using the Sussex Business Bureau we always missed some calls to which a few was very important ones that possible cost us work, but now we don’t miss a thing, when our calls are answered we are always notified immediately and then followed up with a call log and the end of each day, I wouldn’t hesitate to recommend the Sussex Business Bureau to any of my business contacts or anyone looking for a professional image<br>Regards<br>Gary Walsh<br>Managing Director<br>Elite Industries Ltd
Source: google.com
Excellent service from Jo and the team at Sussex Business Bureau. If you don’t want to miss those important calls from prospective clients, you need to join up with Sussex Business Bureau.
Source: google.com
Sussex Business Bureau supplies my business with a landline number which diverts to my mobile. Jo sorted me my number out within two minutes, very happy with the service. Recommend highly!
Source: google.com
Jo and her team are phenomenally helpful, friendly and super efficient.<br>'Stay in when you're out' with their answering and admin service - 100% recommend x
Source: google.com
First class service Very professional Highly recommend
Source: google.com
Hi to Jo, and all of the other office staff too numerous to mention, but I must say I simply could not run my business like I do without your amazing assistance. You are so good at answering my calls that my customers think I have a busy working office little do they know I am with a spanner in hand fixing boiler<br>Brilliant service recommend you to everybody
Source: google.com
These guys are just the super heroes we need. Consistently dealing with the customers we can't quite catch with diligence, care and quality customer service.<br><br>Always thorough in their debrief. They are a huge part of the team and really help bring business our way.<br><br>Wouldn't trade them for anyone else.
Source: google.com
Jo and her team are awesome! Consummate professionals ☎️
Source: google.com
I have been using Sussex Business Bureau for more than 10 years now. The service has been excellent over the years.<br><br>All my incoming calls are permanently taken by them<br>I use the office as my permanent business address for all letters and stock deliveries<br>They take card payments over the phone for me<br>They chase all late paying customers for me<br><br>Its just like having your own secretary for a fraction of the cost<br><br>I highly recommend them<br><br>Paul Williams<br>Aquacare Ltd
Source: google.com
The Team at Sussex Business Bureau are like having an extra member of staff (and we don't have to pay NI or pension contributions!). Dealing with overflow calls for my business (a specialist business debt recovery firm) is not an easy task for anybody but Jo's team always handle them tactfully and professionally. A top class service and thoroughly recommended!<br><br>Simon Marks<br>Marks Recoveries & Legal Services
Source: google.com
Jo and the team have made the every day running of the business much easier, highly recommended.
Source: google.com
Very professional and friendly.<br>Highly recommend
Source: google.com
Been using Jo and her team for a couple of years now and happy with the service. Free's up time that i can use running my business. Their communication is great with me if they have an enquiry out of the 'usual'. Would 100% recommend these guys to anyone looking to move their business forward. Most useful service I use in my business every month. Without question.
Source: google.com
Sussex business Bureau is a fantastic service and a must have for anybody running a small business.<br><br>I regularly get comments from customers as to how pleased they were with the friendliness and helpfulness when they made the initial call.<br><br>As a business this is imperative as the customer is much likely to go shopping around the competitors when they feel their call has been treated with importance and their needs understood.<br><br>The team at Sussex Business bureau are really patient and understanding to the callers, I will get notes with a call for special requirements of the customer such as hard of hearing or needs a little bit more time<br>to get to the phone to answer.<br><br>I have used Sussex Business Bureau for a number of years. The customer service is not just for customers calling in...<br><br>I used to really struggle taking calls and more importantly sounding professional and getting the correct details for the customer<br>written down, the friendly team at Sussex Business Bureau take all of the worry away and the details are clear and accurate.<br><br>The team have gone above the call of duty on many occasions over the years from a small emergency for a customer, to getting hold of me when a lorry went through my lounge !<br><br>Overall 5/5 highly recommended 😊
Source: google.com
Sussex Business Bureau has been great to work with. The call centre has been extremely helpful to our business so we don't miss those important calls.
Source: google.com
Very efficient service, very polite and we're always very happy with SBB representing our company when we're unable to take calls.
Source: google.com
Jo and the team have been a great help with our business growth over the last six years. The team go to great lengths to ensure our customers receive the best possible customer service possible. Jo is always very responsive to any enquiries we may have. I would highly recommend.
Source: google.com
I've used SBB for call handling and back office support for several years now. Calls are politely and efficiently answered and nothing is ever too much trouble for Jo and the team. Communication is excellent and it's a joy to work with each and every SBB member. Would give six stars if I could!
Source: google.com
We have been using Sussex Business Bureau for over 6 months now, to help handle our inbound calls during busy times. They have been a real asset to us, over that period and its reassuring to know that we will not miss out on answering a call if all our team are engaging with other customers. If you run a busy local business, you need to have them onboard.
Source: google.com
Been using SBB for a few years. Great service 👍🏼
Source: google.com
Thank you to all the Team at SBB for being our virtual members of the team, for keeping making sure all our phone calls answered and our customers always have someone to talk to. Thank you for always going the extra mile and keeping us all sane when we can't get to the phone. Happy to recommend SBB.
Source: google.com
Sussex business bureau supports 4Facilities limited with a superb cost effective telephone answering service. Whilst I am busy in meetings or on-site, having the knowledge that we never miss a valuable new enquiry or a call from our current customers is invaluable!<br>The feedback from our customers is always positive, they understand that the method works and enables us to operate effectively.<br><br>I would thoroughly recommend their services and believe any small business, especially trades based should use this to elevate their customer service!
Source: google.com
