FSB - Eastbourne
Latest Reviews
Great hosting by Karen Howell at today's Women in Business virtual meet-up. Well executed break out rooms and 2 great speakers. Time well spent.
Source: trustpilot.com
I highly recommend joining the FSB.
I started my business in June 2021 and joined the FSB as strongly advised by my government relationship manager.
Membership comes with many benefits. For example, I have used their Legal Advice Line a few times. There is also a Legal and Business Hub that offers valid documents and templates, like contracts.
I used their exclusive discounts to open a business bank account with the Co-operative Bank.
Now, four years later, I enjoy attending both virtual and in-person networking meetings. The members are supportive and genuinely interested in the progress of my business and my well-being.
There is nothing negative I can say about the FSB, so what do you have to lose?
I started my business in June 2021 and joined the FSB as strongly advised by my government relationship manager.
Membership comes with many benefits. For example, I have used their Legal Advice Line a few times. There is also a Legal and Business Hub that offers valid documents and templates, like contracts.
I used their exclusive discounts to open a business bank account with the Co-operative Bank.
Now, four years later, I enjoy attending both virtual and in-person networking meetings. The members are supportive and genuinely interested in the progress of my business and my well-being.
There is nothing negative I can say about the FSB, so what do you have to lose?
Source: trustpilot.com
Online networking and opportunities to speak are good. I've not been able to make any of the in person events as of yet - nor had cause to use any of the other services ... but I only hear good things.
Life is about connection - and when you are a solo business owner it's easy to get lost in the alone. FSB creates community
Life is about connection - and when you are a solo business owner it's easy to get lost in the alone. FSB creates community
Source: trustpilot.com
Fantastic opportunity to network and receive advice from intelligent, like-minded and friendly people. Thanks so much FSB!
Source: trustpilot.com
I joined the FSB earlier this year when I decided to start my own HR Consultancy service after being made redundant.
As a sole trader trying to grow a business you need to wear a lot of "hats" including sorting insurance, marketing and networking. The Federation of Small Businesses have helped me with all this and so much more, all in one place!
For me, the real benefit comes from having a regional support team who I can contact with any questions I have.
I would highly recommend them!
As a sole trader trying to grow a business you need to wear a lot of "hats" including sorting insurance, marketing and networking. The Federation of Small Businesses have helped me with all this and so much more, all in one place!
For me, the real benefit comes from having a regional support team who I can contact with any questions I have.
I would highly recommend them!
Source: trustpilot.com
I was a speaker at the SUPERNetworking event in York, and the FSB were a pleasure to work with — receptive to ideas, highly responsive, and extremely well organised.
The event was busy, engaging, and thoroughly enjoyed by delegates thanks to the thought and planning that went into it. There was a real buzz in the room with plenty of exciting conversations, and the feedback online since has been overwhelmingly positive.
10/10 — I strongly recommend the FSB and the events they facilitate and host.
The event was busy, engaging, and thoroughly enjoyed by delegates thanks to the thought and planning that went into it. There was a real buzz in the room with plenty of exciting conversations, and the feedback online since has been overwhelmingly positive.
10/10 — I strongly recommend the FSB and the events they facilitate and host.
Source: trustpilot.com
I am delighted to recommend Tracey Carter in her role as Development Manager for FSB Surrey. Having worked with Tracey (both directly and observing her work across our region), I can say with confidence that she is one of those rare people who feels less like an external stakeholder and more like a natural extension of your own team.
Tracey is warm, approachable and genuinely easy to speak to. When you engage with her, she listens—not just to respond, but to understand. She has a gift for taking what she hears, interpreting it thoughtfully, and converting it into ideas that have real impact. Whether concerns from small business owners, suggestions from local councils, or challenges raised in networking forums, Tracey doesn’t merely pass them on—she crafts them into action.
Her experience is both deep and wide. As FSB Development Manager in Surrey, Tracey stays on top of business support needs, funding opportunities, and regional initiatives. She keeps the business community informed, connected, and heard. She is well-connected across local government, business improvement districts, educational bodies, and the SME community throughout Surrey. These connections are not just for show: she leverages them to open doors, convene meaningful discussions, and drive concrete outcomes.
One of the things I admire most is her creativity. Tracey is full of ideas—both inside and outside the usual remit of FSB. She sees possibilities others might miss, and is proactive in generating initiatives, whether that’s about supporting SMEs with grants, organising networking events, or consulting on policy changes that affect local businesses.
Quite simply, the business community needs more Traceys!
Tracey is warm, approachable and genuinely easy to speak to. When you engage with her, she listens—not just to respond, but to understand. She has a gift for taking what she hears, interpreting it thoughtfully, and converting it into ideas that have real impact. Whether concerns from small business owners, suggestions from local councils, or challenges raised in networking forums, Tracey doesn’t merely pass them on—she crafts them into action.
Her experience is both deep and wide. As FSB Development Manager in Surrey, Tracey stays on top of business support needs, funding opportunities, and regional initiatives. She keeps the business community informed, connected, and heard. She is well-connected across local government, business improvement districts, educational bodies, and the SME community throughout Surrey. These connections are not just for show: she leverages them to open doors, convene meaningful discussions, and drive concrete outcomes.
One of the things I admire most is her creativity. Tracey is full of ideas—both inside and outside the usual remit of FSB. She sees possibilities others might miss, and is proactive in generating initiatives, whether that’s about supporting SMEs with grants, organising networking events, or consulting on policy changes that affect local businesses.
Quite simply, the business community needs more Traceys!
Source: trustpilot.com
FSB has an enormous range of support and benefit for small business. They have been very helpful in terms of education and networking and are extremely generous with their expertise and knowledge.
Source: trustpilot.com
The website is very poor.
I recently tried to renew and eventually found online the correct place to pay. I paid £345 as instructed by the website. It is also the price listed on their membership page
Small employer (5 - 10 employees) £295.00
Larger small business (11 - 20 employees) £345.00
Larger small business (21 - 50 employees) £445.00
However then I was called and told they wanted £351 which isn't listed anywhere as a membership price! They wanted to process a refund for the £345 so they could charge the mystery £351. Lost a member of 34 years standing, well done. Incompetent.
***
This has been amicably resolved
I recently tried to renew and eventually found online the correct place to pay. I paid £345 as instructed by the website. It is also the price listed on their membership page
Small employer (5 - 10 employees) £295.00
Larger small business (11 - 20 employees) £345.00
Larger small business (21 - 50 employees) £445.00
However then I was called and told they wanted £351 which isn't listed anywhere as a membership price! They wanted to process a refund for the £345 so they could charge the mystery £351. Lost a member of 34 years standing, well done. Incompetent.
***
This has been amicably resolved
Source: trustpilot.com
The Federation of Small Businesses has been invaluable. The support they provide, the people behind it, and the events they run are all excellent. It’s inspiring to connect with other business owners who genuinely want to see you succeed.
Source: trustpilot.com
I was reassured by the professional advice I was given in a timely manner - my adviser was very supportive and listened to the details of my issue and clearly outlined the steps I needed to take. We have been members since I purchased my business 8 years ago and I can’t recommend them enough.
Source: trustpilot.com
Just attended a fantastic health and wellbeing webinar with some wonderful speakers. Thanks FSB for organising it!
Source: trustpilot.com
Really great bunch of people. Elles is a great host! will definitely be attending again.
Source: trustpilot.com
I really enjoy the on-line networking sessions that Ness Gale facilitates. Really warm welcomes and great connections!
Source: trustpilot.com
Have just watched the (free) live webinar, co-presented by two of Microsoft's subject specialists, which covered cyber threats, explained how Microsoft 365 CoPilot assists with daily work and introduced us to the GCSE (Goal, Content, Source, Expectations) format for better Prompting.
The recording will be available on the FSB website.
The recording will be available on the FSB website.
Source: trustpilot.com
I can't praise the FSB, the support they provide, the people and the events enough. It's great meeting other people in business who want you do well.
Source: trustpilot.com
My first networking meeting with FSB at East Surrey College taken by Tracey & Martin was very enjoyable thank you. Expertly run with insightful speakers & a great bunch of like minded people to meet. It was the perfect first experience for me, I enjoyed listening to other members talk about themselves & their business.
Source: trustpilot.com
As always, great to be part of FSB. I used to be a member, then left for 4 or so months, only to realise I miss it, so I re-joined.
BUT... you've got to utilise it. you've got to visit the site, find important documents of use, get on the panels for presentations and speaker events and join the numerous events and networking. It really is a great community with many people being within the FSB for many many years.
Thank you also to the Fabulous FSB team that is always super helpful and making things simple and easy and organised.
BUT... you've got to utilise it. you've got to visit the site, find important documents of use, get on the panels for presentations and speaker events and join the numerous events and networking. It really is a great community with many people being within the FSB for many many years.
Thank you also to the Fabulous FSB team that is always super helpful and making things simple and easy and organised.
Source: trustpilot.com
Great experience! Not only does FSB offer a wealth of support, but it has also put together some great networking events. If you have a small business, I highly recommend checking out FSB.
Source: trustpilot.com
Every visit to an FSB event, I not only make lots of connections which open up collaboration opportunities but I always learn something new, be it a new skill, a social media application or a new idea for my business.
The hosts are always extremely professional whilst remaining accessible and personable, maintaining a balanced business like atmosphere along with a relaxing approach.
Along with the obvious membership benefit's FSB offer it’s the people who run events locally who are most engaging.
Thank you
The hosts are always extremely professional whilst remaining accessible and personable, maintaining a balanced business like atmosphere along with a relaxing approach.
Along with the obvious membership benefit's FSB offer it’s the people who run events locally who are most engaging.
Thank you
Source: trustpilot.com
Enjoyable event led by George & Ann
Very engaging
Thank you
Very engaging
Thank you
Source: trustpilot.com
A Brilliant Experience with FSB's Tim Aker and FSB Kent.
Thank you to FSB Events for an outstanding experience at the recent ‘Budget’ focus group - The best one yet! It was a real privilege to be part of something so impactful.
The event was incredibly well-organised and gave us, as business owners, a genuine platform to share our views. With impressive coverage across social media, radio, and TV, FSB demonstrated why it is the leading business voice in Kent.
This year’s event truly stood out — the energy, engagement, and professionalism were second to none. It’s clear that FSB is deeply committed to amplifying the voices of its members, and I’m proud to have played a small part in it.
Already looking forward to the next one. A huge thank you to the FSB team!
Thank you to FSB Events for an outstanding experience at the recent ‘Budget’ focus group - The best one yet! It was a real privilege to be part of something so impactful.
The event was incredibly well-organised and gave us, as business owners, a genuine platform to share our views. With impressive coverage across social media, radio, and TV, FSB demonstrated why it is the leading business voice in Kent.
This year’s event truly stood out — the energy, engagement, and professionalism were second to none. It’s clear that FSB is deeply committed to amplifying the voices of its members, and I’m proud to have played a small part in it.
Already looking forward to the next one. A huge thank you to the FSB team!
Source: trustpilot.com
Great interaction with other local business people at Speed Netwroking , International House, Canvey Island, Essex
Thank you Ann Scott and Cadtle Point Bc
Thank you Ann Scott and Cadtle Point Bc
Source: trustpilot.com
I initially joined FSB a number of years ago and didn't really make the most of it however I re-joined a couple of years ago now and it's a brilliant resource for businesses across the board in addition to the opportunities to network and collaborate. Excellent value for money!
Source: trustpilot.com
We met our local membership advisor Jane Martin having attended a networking event. We met for a coffee to discuss the benefits of what the FSB had to offer and we quickly saw that becoming a member for the networking alone was worth our yearly subscription however, Jane didn't want to just sign us up, she wanted to know about where our business was, what goals we had and any blockers we had that were preventing us to move forward.
At the time we had been chasing an unpaid invoice for 4 months and although it wasn't a huge amount for a Small Business it was a lot and the cost of seeking legal help outweighed the option of looking at this. Jane explained about the legal guidance and free documents that the FSB had to offer and within 24 hours of signing up we were able to get access to support and documents, another 48 hours later we had sent a letter and we had been paid the invoice. That invoice paid for our membership alone.
Since then we have worked closely with Jane and Tim Aker the Development Manager. We have attended networking events, been connected with businesses who have supported and grown our business, had a direct connection with local MP's to lobby issues and have utilised the legal support and insurance discounts.
We cannot thank the FSB for all it has done for us in growing our business and supporting our success. I will attribute this down to the incredible support we have in Jane and Tim who truly are assets to organisation.
At the time we had been chasing an unpaid invoice for 4 months and although it wasn't a huge amount for a Small Business it was a lot and the cost of seeking legal help outweighed the option of looking at this. Jane explained about the legal guidance and free documents that the FSB had to offer and within 24 hours of signing up we were able to get access to support and documents, another 48 hours later we had sent a letter and we had been paid the invoice. That invoice paid for our membership alone.
Since then we have worked closely with Jane and Tim Aker the Development Manager. We have attended networking events, been connected with businesses who have supported and grown our business, had a direct connection with local MP's to lobby issues and have utilised the legal support and insurance discounts.
We cannot thank the FSB for all it has done for us in growing our business and supporting our success. I will attribute this down to the incredible support we have in Jane and Tim who truly are assets to organisation.
Source: trustpilot.com
