Eastbourne Motoring Centre (EMC)

4.9/5 based on 267 reviews
Latest Reviews
Brilliant support and service. Both the sales and service centre are both willing to go above and beyond where needed. Recommend the helpful and dedicated team.
google.com
Source: google.com
An Excellent Customer Service Establishment Pleased to continue after many years of service from a great team of customer focussed departments Reception,Sales and Servicing over the years
google.com
Source: google.com
Ricky was very helpful and made it an easy experience
trustpilot.com
Source: trustpilot.com
Excellent customer service provided by Ricky he was so helpful and had excellent knowledge about the car. He took the time to show me and talk through all the features making sure all my queries were answered. He is a great asset to Suzuki.
trustpilot.com
Source: trustpilot.com
I was pleased with EMC Eastbourne Suzuki and would recommend them because the whole experience from start to finish was great and not pushy or intimidating like some dealers. I dealt with Adam who was extremely pleasant.
google.com
Source: google.com
Excellent customer service. Fabulous 2nd hand car buying experience, thank you!
google.com
Source: google.com
Fantastic service from kienan yet again 👏 nothing is ever to much he goes over and above every time .also a mention to Ricky as he has also been a excellent help.thanks again to the team at EMC suzuki .
google.com
Source: google.com
Great services
trustpilot.com
Source: trustpilot.com
Xander has just helped us with our purchase of our new Suzuki car. He was so helpful and courteous throughout and his whole manner made our experience smooth and stress free. We would not hesitate to return to Suzuki at Eastbourne Motoring Centre and would honestly recommend that others see what they can help you with because if you are looking to change your car whether it is for used or new, then head to Suzuki at Eastbourne because you will not be disappointed.
trustpilot.com
Source: trustpilot.com
We have just had the pleasure of purchasing our new car from Eastbourne Motoring Centre Suzuki with the wonderful help from Xander. Xander was absolutely brilliant because he gave us time to browse, ask questions and take our time. There was no pressure whatsoever and this made all the difference. He was so professional, informative and nothing was too much trouble. We would absolutely recommend Eastbourne Motoring Centre to everyone.
trustpilot.com
Source: trustpilot.com
I'd suggest EMC Eastbourne Suzuki to a friend because they had the car we wanted and were able to give a speedy turnaround on the purchase of our car at short notice.
google.com
Source: google.com
Outstanding experience at Eastbourne motoring centre, took my Vauxhall Astra for its first service here based upon the good reviews and they did not disappoint. I mentioned to them a cosmetic piece of damage on the car that they initially said unfortunately they could not do anything about (understandably) however upon collecting the car they had gone out of their way to ‘pop’ the shifted bumper back in to position and enhance the visual damage I had. Extremely pleased with the workmanship and also all aspects of the service ran on rails, would highly recommend and won’t hesitate to go here again. Thank you to all the team!
google.com
Source: google.com
I have just had the best customer service from Kienan, EMC Eastbourne Suzuki. Nothing was too much trouble and he even guided me to the right car with the right finance package that was best suited to my circumstance. Right from the initial start, from the prompt call back, the test drive and later to full purchase, nothing was too much trouble. Kienan's knowledge ad wonderful, happy disposition won the day. I will definitely stay with this garage now. Thank you, Kienan
Sara Knight (the proud owner of a Suzuki Vitara)
trustpilot.com
Source: trustpilot.com
Ricky is an absolute star and asset to the team. He certainly went the extra mile for us on Saturday. The car was immaculate, paperwork was simple and we drove away the same day.
trustpilot.com
Source: trustpilot.com
Always listen, friendly and helpful (I know from talking to friends that most of them are left feeling less listened to and supported after encounter with their car dealers).<br>Keep it up and I will keep coming back.<br>Thank you
google.com
Source: google.com
Great team at EMC very friendly and always helpful.<br>I was pleased with EMC Eastbourne Suzuki and would recommend them because they gave excellent service and were welcoming and fully knowledgeable about the car/cars they had.
google.com
Source: google.com
Recently had my Motorhome in for oil change, hand brake adjustment and MOT. It also got a free health check which Identified that I would shortly need new brake pads to the front of the vehicle. I authorised the replacement of the brake pads. All work was done on the same day and the vehicle passed its MOT, communication from the technicians doing the work and the service team was very good. I haven't used the vehicle very much since, but at the moment all is fine.
I have used EMC over the past 3 to 4 years for my MOT's and various mechanical repairs. I have only given a 4 star rating because of the service provided by some of the reception staff. Most are very helpful but some can be very unhelpful obstructive and rude and should maybe re-locate to other parts of the company.
trustpilot.com
Source: trustpilot.com
Steve was fantastic throughout the entire purchase.
trustpilot.com
Source: trustpilot.com
Ben Dowling was easy to chat to and very clear in his description of the car and the process .
trustpilot.com
Source: trustpilot.com
Great range of cars staff very friendly everything explained clearly and good handover
google.com
Source: google.com
Outstanding customer service and care as always from Phil. Always goes above and beyond. We can not recommend him enough. Thank you.
trustpilot.com
Source: trustpilot.com
Great service from Ben Dowding
trustpilot.com
Source: trustpilot.com
Ben Dowding at EMC Eastbourne has been marvellous.. Very patient and clearly informed me through all the processes for Motorbility. Professional and polite.
trustpilot.com
Source: trustpilot.com
A big Thankyou to Kienan who answered all my questions and addressed all my concerns explaining everything clearly putting my mind at ease. He even arranged delivery of Mokka, by Chris, to my home. Kienan kept in contact even after delivery to make sure I was still happy with my choice.<br>Would highly recommend EMC to anyone looking for a new or used vehicle.
google.com
Source: google.com
From start to finish, my experience was absolutely excellent. I called to arrange a service for my daughter’s car and was impressed right away by the prompt and professional response. I received clear quotes and a follow-up call to check in, which made booking the service incredibly easy.<br><br>Despite needing a large service and additional work, they were able to fit us in the following week. On the day, the courtesy car collection was seamless, and the communication about the work being done was outstanding—clear, thorough, and professional. Nothing was a problem and unplanned work was carried out without delay. The car was returned cleaned and with all the necessary documents provided.<br><br>A special mention to Keeley, who provided the prompt and clear quote, kept me updated throughout the process, and even followed up afterward. And Emma who dealt with me on the day, they both demonstrated professionalism, attention to detail, and genuine care which made the entire experience even better. It’s rare to come across such excellent customer service and impressive for such a busy operation.<br><br>Highly recommend.
google.com
Source: google.com
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