Pro Networks IT Support Company celebrates it's 50,000th fix
5th November 2010
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Cheshire IT support company Pro-Networks marked its 50,000th fix with a presentation of champagne and state-of-the-art computer screens to long standing client and leading commercial law-firm Bowcock Cuerdon.

Managing Partner of the South Cheshire law firm Mr. Philip Cuerdon and his Office Manager Julia Fitton travelled from their Nantwich offices to the Sandycroft HQ of Pro-Networks to mark the occasion.

Pro-Networks founder and MD Chester businessman Paul Crudge explained: “By pure coincidence Bowcock Cuerdon’s call to our Support Team in September was our 50,000th job or ‘fix’ since we launched our business in 2002. We had decided to mark that milestone with a presentation but had no idea we would be celebrating with one of our long established clients.

“As it turned out it was a doubly auspicious occasion and we were delighted to ask Philip and Julia to join us in the celebrations here at Sandycroft.”

The 50,000th call was made by Office Manager Julia and taken by Support Engineer Joanne Milligan.

“I had called Pro-Networks to arrange for a new email account to be set up and, as always, Joanne was extremely helpful,” recalled Julia.

Mr Crudge added: “Our Pro-Active monitoring service takes care of most issues for our customers, often without the client even knowing! however our Support Team is the first port of call for clients who need general help and advice, or a change such as Julia requested, its all part of ensuring their IT networks are operating efficiently.”  

“We invest heavily in training to ensure all our engineers are qualified and capable of dealing with any IT problem large or small, our 300 clients across the UK rely on the expertise and professionalism that makes Pro-Networks Support Engineers the best in the land.”

After being presented with two 21 inch computer screens Mr Cuerdon said: “The pro-active support service we receive from Pro-Networks means we can concentrate on the job we do best: i.e. commercial law and confidently leave them to ensure our IT Systems continue to run effectively and efficiently.”

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