Outstanding customer service very impressive. Ordered washing machine in morning delivered afternoon same day.
Staff very helpful and courteous Karen patiently answered all my questions. impressed with the service. Thank you .
We would like to pass on our thanks to the staff at Webbs. We had Smeg appliances and Bosch for our kitchen and they were very professional and provided all the information we needed. Caz who placed the order over the phone understood exactly what we need. Prices are very competitive and we would definitely recommend. The delivery man Simon arrived on time and kept us up to date on his eta. On arrival he kindly put the items in the appropriate place for us. Very happy customer 😊
Absolutely "blown away" with the excellent customer service. The staff are very customer focused and it clearly shows. Will definitely be making more purchases and recommending to friends and family. Awesome experience thank you so much.
Fantastic service from start to finish. So helpful when I called the store, I was fully informed around delivery timescales of an item that was currently not in stock. Ordered and had this delivered exactly to plan. The guys who came to fit the appliance couldn’t have been more helpful, they stayed longer than they should to make adjustments to an existing appliance just so that the new one would be perfect. This was by far over and above what was part of the service and I am so grateful to them. I’d highly recommend and I’d happily return to purchase new appliances in the future. Thank you so much once again.
A cut above the rest!
We were very impressed with the service from Webbs of Cannock regarding our new Bosch tumble dryer on cost, delivery and disposal of our old machine.
The price quoted was over £50 cheaper then AO and John Lewis. The delivery to Shrewsbury was free and so was the recycling of our old machine.
Thank you. We are recommending you to all our friends and family!
In June 2019, Paul B said:
Proper, traditional great service from Tim and the team. No pressure sales, Tim and Mark will help and advise and research products until you have the item you are looking for. I have been using Webb's for over 20 years for my electrical needs, Tim was the staff member who sold me my first TV and is still with the company, this speaks volumes about how the company operates. Webb's delivery and installation service are also excellent. The staff are happy to discuss your needs even delivering two TV's so I could decide which size was best suited for my room ! Highly recommended.
In April 2019, Simon P said:
Excellent service from ordering new cooker on Saturday to delivery and installation on Monday. Very competent and helpful delivery drivers. New cooker (Hotpoint 60HEPS0 working perfectly. Main fan oven will take some getting used to - conventional ovens previously. As always, Webbs unparalleled!
I can't speak highly enough of the service we received from Webbs last week. My mother is 96 and has used Webbs for years, her washing machine broke down and we needed an urgent replacement as we were only visiting that day. I rang Webbs just after they opened at 9am, discussed the washers I had seen on their website, chose one with their help and it was delivered and installed by 10am - how amazing is that.
Really top customer service. Ordered a Smeg fridge freezer and Webbs were happy to exchange this for a different model simply because we changed our mind on what we'd like - and they refunded us the difference! Will certainly be looking to them in the future for appliances.
I have used Webb’s for several years and wouldn’t go anywhere else. They provide an excellent service, very prompt with any enquiries and offer good advice on products. Have recently purchased a washing machine and freezer, which I’m very happy with.A friendly and efficient team from sales through to delivery. Highly recommended!
From ordering the washer and dishwasher I received first class service from the staff in the shop to the two young men who came to fit both appliances, not only are Webb’s very competitive with their prices but overall a much better experience than I have had from the big stores.
Reply from Webbs Electricals: Hi,
Thank you very much for taking the time to leave such a nice review. As a family business we pride ourselves on offering great customer service and a competitive price. If you need anymore help or advice then please do not hesitate to contact us on 01543 505062
Brilliant service, fridge/ freezer we purchased was a pain to get into our kitchen but the two lads who delivered it were absolutely outstanding they were not going to be beat by it and now it’s looking fantastic. A real credit to the company. Thank you Webbs
Reply from Webbs Electricals: Hi,
Thank you for the review, its always good to hear of the good service our customers have received. If you need anymore help then please contact the store on 01543 505062
we have just received a new Ebac washing machine. Tim in the shop was a great help and arranged delivery . all worked out perfectly. The two delivery men were very professional and polite and, nothing was too much trouble. If you want a trouble free purchase, use Webbs
Reply from Webbs Electricals: Hi,
Thank you for such a nice review and i am really happy to hear the installation went well. Please do not forget to register you warranty with Ebac. If you need any help then please do not hesitate to contact us on 01543 505062
We have just bought an American style fridge/freezer from Webbs. Their price was very keen and delivery was free, even though we live in Surrey. The two deliverymen were very professional and polite and took away our old fridge/freezer without any fuss. Altogether a very successful and hassle-free transaction.
Recently ordered a replacement washing machine from Webb's Electricals which was competitively priced. We received excellent service both in terms of arranging delivery and in terms of the item actually being delivered on time and as promised. Delivery guys were also pleasant and helpful. Rare to get that level of customer service these days! Would definitely recommend them.
In July 2018, Christian H said:
Brilliant service. 5 star, will use again.
In June 2018, Angela W said:
Excellent service and very helpful and efficient. Good range of product selection and knowledge of products. Delivery service options are flexible which is good.
In June 2018, Anne D said:
Always come to Webbs, a small privately owned, rather than the larger companies. Staff extremely obliging and efficient. It's a pleasure doing business and nothing is too much trouble.