Hollybush Aquatics
Latest Reviews
Alison was most helpful arranging and organising, explaning the BBQ which went on to purchase. Thank you!
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Thank you Dean for going above and beyond finding Tilly's bobble hat, you made a little girl very happy!
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I would like to express my gratitude to Tracey on Gifts. She went above and beyond to help make my purchased gift special. Thank you so nice to have such lovely service.
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I asked Tracy from Gifts to make an arrangement for me. She was very helpful and made it beautifully. Just what I needed, would always return for another item.
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The huge range , and friendly staff Went there today to get some fish but was an hour wait to go in and. I staff on the counter to buy turtle food , but the lady who helped us in the plant section as we was after A selection cactus plants thismorning was lovely so made up for the disappointment
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We went to hollybush to purchase a fish tank as we decided we wanted to get some fish... We couldn’t believe the high level of customer service we received from Kirsty who works on aquatics!! There wasn’t one thing that lady did not know about fish! She helped us pick the tank and told us everything we needed to know and even helped us with dressing the tank with all the sand, rocks, ornaments to put inside etc.. We were soooo impressed and grateful for her high level of customer serivce and knowledge - one of the BEST experiences we’ve both had when purchasing something from a store!!! She is clearly an asset to the store and is highly recommended if you are purchasing ANYTHING aquatics related! Fantastic experience at Hollybush and greatly appreciative of Kirsty’s kind nature, help and knowledge - Can’t sing her praises enough!!!
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Fantastic, personal service! Thanks Phil the delivery driver for being so helpful and pleasant!
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Ordered via email at 12.30 collected order at 2pm same day very efficient service
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since this lockdown I have placed several order with The Hollybush and from the email, to the phone calls and the deliveries it has been excellent service, always polite, professional and friendly and make sure that they phone when they are outside with the delivery and then step back and wait by the delivery vehicle until we give the thumbs up that everything is ok would highly recommend
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This is a review for the Pavers outlet within the Hollybush. I had ordered shoes to be delivered to Store, unfortunately before I could collect Covid-19 intervened and the Store announced closure. I received a call on that day from an unknown female colleague to deliver my shoes on her way home. I am an NHS workweek and I asked her to deliver to my secure porch. I am very impressed and touched by this act of thoughtfulness and kindness.
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We found all of the staff at Hollybush to be just perfect.
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We made an enquiry over the phone with Zoe and she was polite, patient and very informative. When arriving at the store this did not change. We are delighted with her help and overall patience - well done Zoe.
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The two ladies on the houseplant desk and two gentlemen out in the yard today have gone above and beyond to help me! Thank you, you are appreciated!
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Always worth a visit for the aquatics, but today the service, information and advice from Mark Hicklin was above and beyond any service you could expect. Thank you Mark.
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Phoned before coming and spoke to Simon - good advice given. Came in next day and met Simon - took the time to talk through my set up and make recommendations. Very happy customer.
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Zoe and Ashley went above and beyond to help, both were polite and cheerful.
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Andy was very helpful in finding the item I wanted and showed no annoyance that I ultimately didn't buy the item. Thank you Andy.
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We were very impressed with Cliff's wonderful service. He was very attentive to our needs and helped us to purchase a bespoke 49th anniversary gift. Tracey was equally attentive providing us with a very attractive gift wrapping service. A very satisfied customer!
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Came in with my elderly mother, she needed some fish food. Alex was wonderful. he took time and had such patience with my mom to find her the food to suit her needs. He also gave me some advice on what would complement my tank.
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Excellent customer service from Tania, polite, informative and helpful. Also very patient, she deserved the sale she achieved.
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Shanise gave exceptional service. Very friendly and willing to go out of her way. outstanding customer service.
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Excellent, friendly service. Ensured my patio slabs were available when I needed them. Will recommend to my friends.
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The children really enjoyed making 'Forky', it was a cheap family morning in a busy time of the year. Well worth it.
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Came to buy rockery stones, was dealt with by Charlie and Andy who's attitude from start to finish was polite and helpful. Nothing was too much trouble for these employees. Excellent service.
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Very helpful, knowledgeable about products. Good customer service.
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