Car Friend - Servicing Made Simple

4.9/5 based on 119 reviews
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Took my Kia Sedona in to Car Friend for some wheel bearing replacements. It's the first time I've used this company and have nothing but good things to say about them. They were very thorough and professional from start to end. They kept me informed of the progress the whole way. I will definitely be using them going forward for my vehicle maintenance.
A garage that goes the extra mile. You can confidently take your vehicle to them and trust that they will do a good job and treat you well. Knowledgable, helpful staff and even tea/coffee and a biscuit while you wait! Highly recommend
Always had great service from car friend, always try to sort the car out with minimal hassle, customer service is spot on, I would recommend them to anyone.
Car friend service and maintain all our family cars , never had a problem they've always gone out of there way to help
They’re always very accommodating, they provide an excellent service and the staff are very friendly.
Fantastic service as always, I was contacted and checked still was happy with the appointment before parts were ordered, was able to drop car off night before. Price of work was given before hand and came in £100 less then main dealer quote whilst still using genuine parts.
I have recently had my car in at Car Friend for an MOT.From walking through the door of reception to leaving, I felt well looked after. Their customer care and service is second to none. They explain everything in plain English so I can understand, and are clearly enthusiastic about what they do. I would highly recommend Car Friend to anyone, they are amazing
Having a business with in the motor trade myself, I was shocked to find no one wanted to install upgrades to a vehicle, as it was a Porsche. However, car friend, had no issues at all, done the job, kept me informed, gave me all the notes afterwards too. Attention to detail seems second to none, will be using them again an the next project. David Jennings, chips and scuffs
I was recommended by carfriend by a friend, it was the best choice I made they have put my faith and trust back in garages, they are a friendly team and nothing is ever too much for them, they keep you up to date with what is happening to your car and explain it all. I will never use anyone else again they as a team go above and beyond
Excellent service would highly recommend
really friendly, excellent service and the team there led by Matt’s wealth of experience are brilliant. They have been looking after my Jag (Matilda) for a few years now and she is healthier as the day she rolled off the line. They are superb to the point as with a recent experience if there’s a real specialist job needed they will find the best place for you to go to by making all the knowledgeable enquires you just wouldn’t think to ask.
Took my bmw to CarFriend to get it serviced I was very impressed with the way I was treated the girls in the office are friendly and helpful I’m no car expert so they took there time to break down what had been done in simple terms which was much appreciated! I was so impressed I booked my MOT in with them when I collected the car, a garage you can trust is hard to find!

Reply from Car Friend - Servicing Made Simple:
Thank you so much Simon for taking the time to leave us a review - we are so delighted to hear such amazing feedback. It was great to meet you :-)
Best garage ever. I will never go anywhere else and recommend them to everyone I know!

Reply from Car Friend - Servicing Made Simple:
Thank you Stacey :-) great review and thank you for taking the time to leave it for us - it means so much :-)
Car Friend go above and beyond for their customers, it was refreshing to go to a garage that was so open and honest. My car ended up with a few problems, the staff kept me informed the whole time, even messaging to say my car had just gone on to the ramps. The best thing was that when I collected my car it had been cleaned inside and out!! Car Friend will definately be my go to garage from now on.

Reply from Car Friend - Servicing Made Simple:
What an amazing review !- thank you so much Kirsty we are so pleased you were so pleased xx
Fantastic service managed to fit my car in at really sort notice and get it back up and running within a hours! Highly recommend.

Reply from Car Friend - Servicing Made Simple:
Thank you Nicola - Glad we were able to help xx
Superb service. Good value for money and thinks of us the customers. Explains in layman terms what the problem to fix and is very competitively priced. Thorough professional and fantastic value for money. I wouldn't go anywhere else.... keep it up.... x

Reply from Car Friend - Servicing Made Simple:
Thank you Joanne - your review and comments mean so much to us, Thank you for taking the time to write this review xxx
Absolutely brilliant, lovely people very polite they’ve always got a smile on their faces, always do the best they can very very reliable wouldn’t want to go any where else, suitable prices and if you’re finance isn’t the best there’s an instalment plan put in place for you. Best place to take your car would always recommend them to anyone who asks.

Reply from Car Friend - Servicing Made Simple:
Ahhhh thank you Chloe - Great review xxx
Brilliant service, always helpful and knowledgable. Really fair and prices. Have recommended to friends and family.

Reply from Car Friend - Servicing Made Simple:
Thank you Geoff - Always great to hear :-)
Fantastic service - always clear explanation of what needs doing & why and fair pricing. Very female friendly and even have toys for children to play with if you are waiting whilst your car is serviced. Highly recommended.

Reply from Car Friend - Servicing Made Simple:
Thank you so much Sarah - lovely review to read x
Really good service! They go the extra mile to make sure you’re satisfied! Also really friendly too 👍🏽

Reply from Car Friend - Servicing Made Simple:
Thank you so much for your amazing review Aaron
My experiences at Car Friend both Garage and Office is always the best. Their attention to detail is always amazing! I would give these guys more than 5 stars if i could - Mrs C x

Reply from Car Friend - Servicing Made Simple:
Ahhh thank you Doreen - always good to hear x
Best garage ever. I will never go anywhere else. Super friendly and explain everything in a way I can understand. Very transparent with prices and always helpful.

Reply from Car Friend - Servicing Made Simple:
Thank you for your review Stacey :-) great to hear such fantastic feedback
I can not recommend car friend enough for the work they do on my Land Rover . They always use genuine Land Rover parts and are very fair on price . They keep you updated on how the car is getting on and are very friendly and reliable. I wouldn’t go any where else

Reply from Car Friend - Servicing Made Simple:
Thank you so much for your amazing review Megan :-)
Brilliant customer service, I needed my car checked to see if it was safe for me to have my son in there, checked everything I needed the same day of me asking. Didn’t even cost me a penny (quoted 30) at any other garage I tried. Would definitely use these again, it’s worth going out your way to head up to these guys.

Reply from Car Friend - Servicing Made Simple:
Thank you Chelsie so pleased we were able to help you and make sure you have total peace of mind with your car :-)
Friendly, helpful, professional and very reasonable priced.

Reply from Car Friend - Servicing Made Simple:
Thank you Emma :-)
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