I used to live in Cannock & I always took my car there. I have recently move to Derby, but still take my car to Car Friend. I have never had such a good service, if anything needs doing to my car it is explained in layman’s terms so it’s easy to understand. The girls are great with their warm welcome & I’m always offered a nice cuppa (with nice biccys too)!
Great service, Great team, keep it up 🤗
In December 2019, Matthew G said:
Brilliant lovely staff and friendly service.
In December 2019, Tina W said:
Fantastic customer service and communication. Always trust their advice and quality of work.
In December 2019, Louise C said:
Amazing and friendly staff! I will always bring my vehicles here, first class work everytime! would highly recommend.
THE TEAM AT ‘CAR FRIEND’ ARE PHENOMENAL. SOMETIMES HAVING YOUR CAR SERVICED OR REPAIRED CAN BE AN ORDEAL. IT SHOULDN’T BE LIKE THAT. WITH ‘CAR FRIEND’ IT IS A PLEASANT EXPERIENCE. THE TEAM ARE VERY PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS, PLEASANT AND VERY AFFORDABLE. IT IS A PLEASURE DOING BUSINESS WITH ‘CAR FRIEND’. SO GLAD I CAME UPON THIS COMPANY. THE BEST IN THE BUSINESS. KEEP UP THE GOOD WORK.
WELL DONE TO YOU ALL.
Once again an amazing service from the whole team, been having some issues with a car I bought and the dealership have not been sorting the issues
Matt went over the car with a fine tooth comb and gave me a full report of the problems that needed fixing, nothing was too much trouble for them and that is why I will keep coming back.
If you are looking for an honest and reliable garage, then look no further, awesome from start to finish
Having used Car Friend several times now. I can say they are warm, honest and professional. They really helped as much as they could with my old Jaguar. We all still laugh about that before I got sensible and now we have both our Kia Proceed GT and Fiesta ST Line looked after by this incredible team. I would highly recommend Car Friend to others looking for a trustworthy and reliable servicing company.
I've used car friend a couple of times. The first time a year ago they were brill and I opted to pay in installments which was great being a single mom. The second time (last month) my car failed its MOT, I decided it wasn't worth the repair as my car was old, and they were great about it, I expected to be talked round, but they agreed with what I was saying and understood my situation. I was even advised that when the time came to get a new car to get 1 under warranty and take it in for them to give it the once over and make sure all is in proper working order. When I get a new car I will definately take them up on this offer and start the payment plan for servicing and mot that they offer too, tbh it is unlikely that I would ever go to another garage now, totally trust worthy garage.
Always a fantastic service from start to finish, these guys actually care about their customers and it shows.
Trustworthy, honest and reliable and nothing is too much hassle.
Always recommend these to everyone I know.
In October 2019, Colin C said:
Having been a customer for 4 years I find the service gets better and better. They always keep you informed by phone on any work that needs to be done and will not proceed until you give the okay. Another plus is that as a COPD sufferer the car is picked up from home and delivered back. It would be hard to get this sort of service anywhere else. well done Car Friend.
Reply from Car Friend - Servicing Made Simple: Thank you so much for your review Colin - we love hearing such amazing feedback :-)
Took my Kia Sedona in to Car Friend for some wheel bearing replacements. It's the first time I've used this company and have nothing but good things to say about them. They were very thorough and professional from start to end. They kept me informed of the progress the whole way. I will definitely be using them going forward for my vehicle maintenance.
Reply from Car Friend - Servicing Made Simple: Thanks Mat - really good to hear your experience was so positive :-)
A garage that goes the extra mile. You can confidently take your vehicle to them and trust that they will do a good job and treat you well. Knowledgable, helpful staff and even tea/coffee and a biscuit while you wait! Highly recommend
Reply from Car Friend - Servicing Made Simple: Thanks Ange - Tea and coffee always at the ready -thanks for the great review too!
Fantastic service as always, I was contacted and checked still was happy with the appointment before parts were ordered, was able to drop car off night before. Price of work was given before hand and came in £100 less then main dealer quote whilst still using genuine parts.
Reply from Car Friend - Servicing Made Simple: Thanks for your review Julie - glad your happy with our service and prices too :-)
I have recently had my car in at Car Friend for an MOT.From walking through the door of reception to leaving, I felt well looked after. Their customer care and service is second to none. They explain everything in plain English so I can understand, and are clearly enthusiastic about what they do. I would highly recommend Car Friend to anyone, they are amazing
Reply from Car Friend - Servicing Made Simple: Wow what an awesome review thank you so much Cheryl :-)
Having a business with in the motor trade myself, I was shocked to find no one wanted to install upgrades to a vehicle, as it was a Porsche. However, car friend, had no issues at all, done the job, kept me informed, gave me all the notes afterwards too. Attention to detail seems second to none, will be using them again an the next project. David Jennings, chips and scuffs
Reply from Car Friend - Servicing Made Simple: Thank you David - great to hear such amazing feedback and it was such a pleasure to do the work on your Porsche :-)
I was recommended by carfriend by a friend, it was the best choice I made they have put my faith and trust back in garages, they are a friendly team and nothing is ever too much for them, they keep you up to date with what is happening to your car and explain it all. I will never use anyone else again they as a team go above and beyond
Reply from Car Friend - Servicing Made Simple: Ahhhh thank you so much Kerry - we are happy you found us too. Thank you for this amazing review we love hearing comments just like yours :-)