We arrived to a warm welcome by the friendly receptionist, who quickly explained everything we needed to know and asked if we had any requests etc, check in was very speedy - no problems at all. We had booked an upper deck room and were allocated room 304, room was spacious and clean and furnishing modern and comfortable, the only thing I didn't like was the shower - hard to work out how to turn it on ( maybe I'm just too used to pressing a button) and when I did get it working I found I couldn't get a decent temperature - other than this there were no complaints with the room. Did hear a bit of noise from other guests in the corridors at night but it's nowhere near as bad as I had expected from reading other reviews. The victory pub was great, really good atmosphere, food great and drinks a bit pricey but probably in line with manchester city centre prices. Did pay for b&b but unfortunately didn't get to try breakfast as they queue was ridiculously long and I really didn't have the time to wait - was a bit annoying, however, on the whole this was a good experience and I would return in the future.

Just spent the weekend with friends here . Cannot fault it, The food was very good at breakfast and self service, Lots of facilities , swimming pool , sauna, steam room , Jacuzzi, gym.
Rooms very nice, clean and spacious . Located close to Bury centre. Definatly stay again.

I went to Manchester on a historical journey to my birthplace with my 8yo as left in the 60s and not been on holiday in Longsight since 1983. As my daughter likes swimming, I chose Village Urban in Bury with a resort as i felt the need to reflect, relax after my discoveries. The hotel has great bus link to the Manchester City Centre (bus 163 - 1 hour journey) and Bury - access Tram & other buses. I requested a quiet side of the hotel after the reviews said some places were noisy and I was not disappointed although it took us long to trace on arrival - a phone call to reception resolved this. Man. City played Norwich but it was not too bad. Could see the river from bedrom window. Breakfast was fabulous (now paying the price for an expanded waist line), thanks to Isabella for the lovely chocolate drinks and staff asking us during breakfast if we were alright. Patricia gave a personal touch by introducing herself at breakfast on Day 2 and letting us know her role (front desk). We thoroughly enjoyed our stay...Jacuzzi, Sauna and Steam Room. Staff were prompt and courteous. The housekeeper reminded us to close our door as left slightly ajar. Would have been useful if staff informed us we had access to the gym facilities and classes but oh well, this did not spoil it for me, will return home again if time permits. Been flogging the resort to friends in London. Perhaps a kids club will help families apart from the swimming.

If interested in using buses, try to buy the weekly bus pass for £ 13.00 - check covers all bus companies (stagecoach and first western??? i think). Try the Travel shop at Bury...transport can be cheaper if researched ahead of time.

Met great people in the resort and on our first day in Manchester - with a gentleman taking me all the way to North Manchester Hospital (formerly Crumpsall), still excited about my various discoveries.

Shop Assistants and Some Bus Drivers outside the resort are not very patient with visitors or shall I say tourists.

Will do this again though.

Having read previous reviews we were abit worried about the customer service we might receive but have to say everyone was very polite and friendly. The food was good in the restaurant but very pricey. We are a family of 4 and stayed 3 nights and our only problem was being woken up several times during the night by noisy guests running up and down the corridors, knocking on random doors including us, then running away, shouting laughing and talking. This happened every night from about midnight to about 3.30am. We did mention it to reception and was told these people had been asked to leave but the next night it happened again. Im guessing they cater for a lot of parties. Because of this we wont be staying again.

The village Bury has a lovely pool and gym area. The restaurant serves good quality, slightly pricey food. However, the pub grub is exactly that and I wouldn't eat in there again. Have stayed here on several occasions for party nights and leisure breaks. Rooms are always clean and make for a comfortable nights sleep. The price for the location is what lets the village Bury down.

A good hotel.. plenty to do leisure wise. good facilities and very clean. as you would expect from such a hotel chain. Food good. prices could be better since the pub across the car park is very good.. but overall......... very nice.

I visited this hotel a couple of weeks back for the first time and wasn't impressed with some of the service I received. I enjoyed the leisure facilities and the staff seemed pleasant enough. I had to move rooms which was stressful, but the reception staff were extremely helpful and eventually the problem did get solved. The food in the pub was excellent, although a bit overly priced in my opinion, over £10 for a burger seems a bit steep! I was greeted by some friendly ladies on the bar who pointed me in the right direction to collect a menu and find a table, and then went on to order my food and beverages at the bar. After ordering and waiting a while for my food, I went to look for someone to make sure there was no problems with my food order. There was no one around other than the girls on the bar that were busy serving, so I then went to find someone. When I did so, I found a girl with bleach blonde hair, leant against the side on her mobile phone. It took her at least 20 seconds to notice I was standing there, and after asking her whether my food was on its way she tutted and muttered something under her breathe before storming through a door into the back area of the pub. The same girl eventually brought my food to my table and without any explanation of the waiting time slammed it down in front of me and didn't say a word. Overall it is a decent hotel and my room was very comfy and even had sky tv which I was impressed about. Just a shame about certain staff, because otherwise this hotel definitely would have had a higher rating than I have had to give!

18 of us stayed here for a hen night package that included a 25 min treatment , dinner, breakfast , glass of fizz and entry into seventies night.
The staff were excellent and couldn't do enough. Spa area nice although lots of kids in
Pool!
Treatments great although the pedicure was really just a file and polish. Rooms lovely modern clean and big. Doubles were made into twins at our request. Breakfast great. Omelettes were made for veggies on request.
Great value - would definitely stay again.

I have stayed at this hotel and found it lovely but is then visited again on another occasion with my friend and little boy, we wasn't staying the night but thought we would come for tea at the pub. I was very disappointed with the customer service, it was busy at the time but no one came to clean our table we had to wipe it of ourselves. When trying to find a child's menu which wasn't already on the table we looked around for a staff member to help us but there was no one around and when there was staff about no one came to check if we was ok. When we got the food the child's food was far to hot, I understand it has to be a certain temp before it's sent out but this was too hot and so was the plate for a child the guy that brought it to me never mentioned this so it's a good job it was me that touched it first and not my little lad. The burgers we had where nice but I wouldn't say they was worth what you charge for them. The coke was flat and in my opinion tasted watered down and the choice of kids drink where very limited! Sadly I don't think I'll be visiting the pub again.

A great stay. Alison was fab in organising our conference - keep up the good work!!

The facilities at the Village are excellent for business use, meetings and conferences etc. Good clean surroundings.

A great location for meetings. Clean and comfortable. Lunch was good and the coffee great. Thank you.

I have been to the Village many times now. It's a great place to hold meetings.

great service and nice surroundings. The coffee machine was a little slow but very much worth the wait! Food very nice too.

Just had an overnight stay here on a Sunday night, we had stayed in a de vere village before so knew what we were getting; we had wanted a hotel with a pool and used it when we arrived and in the morning which is just what we wanted. We met up with friends for the evening so did not eat here. Breakfast was good after a bit of confusion on where we should sit. It looked like there had been new carpets fitted along the corridor and in our room, the room was starting to wear a little bit, however we had a good sleep and got up later than we intended. All in all in a good location for us near our friends and just off the motorway.

we have just got married at the village bury,and we could not fault any of it from start to finish,the venue was great,the food was fantastic in the afternoon and evening buffet,special thanks to the registrar,bar staff,kitchen staff and waitresses,and to helen who dressed the tables and organised my wifes flowers etc.our personal thanks to the toastmaster who guided us along the way,and persuaded me to make a speech lol she was fantastic.all in all,12 out of 10 :-)

Many thanks once again to the Village Bury for the time and effort put in to ensure our Big Bury Business Expo was a huge success. Gill and Sam cant do enough for us, the events almost run themselves now, the staff know exactly where to place the stands, the stage etc.It's almost done for us by the time we arrive to set up! Brilliant venue for our expo, looking forward to our next one in April 2014.

We visited the hotel for a wedding, was lovely and clean and had a great pub and Starbucks inside, we ate in the pub and the food was lovely and very good price, the waiter who served us was very efficient and looked after us excellently, he was a young man with spikey hair and a beard, what a friendly fellow, we was there in the pub for about 3 hours and he served us at our table from start to finish, everything was perfect, he made a great effort with us and made us feel at home, he was a credit to the company, the wedding afterwards was excellent and the happy couple thoroughly enjoyed it, I can see why they picked that venue! We will certainly return! FANTASTIC!

Very pleased that our local Village Hotel and bestofbury member was chosen for our regional meeting yesterday. As always the staff were very helpful, especially Alison today who looked after our function. Refreshments were readily available and the room was perfect for our requirements. Lunch was good and it was great to have the coffee machine on hand too.

Lovely cosy room and break out space. Great coffee and the staff were very friendly at reception.

Nice surroundings and a clean modern building. Staff are very friendly and helpful. Also very easy access from the motorway.

A great venue for a meeting. The service was great. We were looked after very well.

Great venue for events. The customer service is second to none. The staff are very attentive and I would recommend to other businesses to use here.

This was my first time staying at this hotel and it was a very comfortable stay.Staff were always friendly and helpful.The rooms were large and beds were very comfortable.Breakfast was very good and always plentyful. Overall it was a very relaxing stay and we hope to return soon

Stayed one night for a family wedding, The room was nice, bed comfy with good pillows,
The room we had was number 118 it was very noisy because next door was for an air con unit or something that sounded similar, just a loud constant hum. We didn't have time to change as the room wasn't ready till after 3 and we had to get ready for he wedding.
The spar and pool looked very good but busy.
Again the breakfast was ok food bland,
Over all ok