Village Hotel Bury
Latest Reviews
First stay for me at Village hotel. I arrived 10pm and was greeted with a checkin machine to do your booking and room key yourself. Fair enough. All worked ok but would have been nice someone saying "welcome". Eventually found my room. Sounds daft but the signage around the hotel is very confusing. One sign says reception floor 2, you take lift to floor 2, but reception is actually ground floor. My room was 175 and listed as first floor on lift sign. It actually on the ground floor. Not sure if two parts of hotel not joined up and you "got to go up to go down" but painful when lumping your bags around.
Big downside of automated checkin - no human element to put drunk people down another part of hotel. At 1.30am I was woken but lads kicking their door as key won't work, and arguing with each other. Just can't help to think if someone was there this problem would have been gone. As was rooms just assigned in a row and tough who you get next to you.
Plus side, the gym was well equipped and the pool and spa areas are good. No interaction from any staff though.
Breakfast was ok, but no smily faces from people. Again you in, sat, out...
Checkout, drop key, off you go..... nobody to say "goodbye"........
A clean, well kept hotel but needs to become a little bit more "personal".
Big downside of automated checkin - no human element to put drunk people down another part of hotel. At 1.30am I was woken but lads kicking their door as key won't work, and arguing with each other. Just can't help to think if someone was there this problem would have been gone. As was rooms just assigned in a row and tough who you get next to you.
Plus side, the gym was well equipped and the pool and spa areas are good. No interaction from any staff though.
Breakfast was ok, but no smily faces from people. Again you in, sat, out...
Checkout, drop key, off you go..... nobody to say "goodbye"........
A clean, well kept hotel but needs to become a little bit more "personal".
Source: tripadvisor.co.uk
Hi,
The hotel is not bad, but a bit dark for my taste. There is no light on the ceiling in the room, and the windows are small. The swimming pool was nice, and they have sauna too. The restaurant was amazing and the food was very tasty. I wouldn't go back, because of the customer service. At the arrival they told us that breakfast comes with the booking. It was toast, beans, eggs, the usual breakfast buffet, nothing special. After leaving the hotel in the afternoon I saw that they took money from my account for the breakfasts. 10 pounds per person per breakfast. I called the hotel for an explanation, as the breakfast was supposed to be included in our reservation, and the staff had plenty of opportunities to let us know if it wasn't. First I thought it was a mistake, but the receptionist said that she can't see our account and can't help, but she would get someone to contact us. No one contacted us, so I emailed the hotel the next day, but we got no response. So because of the unexplained charges after leaving the hotel, I wouldn't go back again.
The hotel is not bad, but a bit dark for my taste. There is no light on the ceiling in the room, and the windows are small. The swimming pool was nice, and they have sauna too. The restaurant was amazing and the food was very tasty. I wouldn't go back, because of the customer service. At the arrival they told us that breakfast comes with the booking. It was toast, beans, eggs, the usual breakfast buffet, nothing special. After leaving the hotel in the afternoon I saw that they took money from my account for the breakfasts. 10 pounds per person per breakfast. I called the hotel for an explanation, as the breakfast was supposed to be included in our reservation, and the staff had plenty of opportunities to let us know if it wasn't. First I thought it was a mistake, but the receptionist said that she can't see our account and can't help, but she would get someone to contact us. No one contacted us, so I emailed the hotel the next day, but we got no response. So because of the unexplained charges after leaving the hotel, I wouldn't go back again.
Source: tripadvisor.co.uk
I arrived late and was greeted with a smile and a room upgrade
Source: expedia.co.uk
We stayed at thus hotel following a party night. The service was very efficient, room clean and the beds were amazingly comfortable. Would definitely stay again and recommend it to anyone . My friends and I had a brilliant night when we attended a 'dirty dancing' tribute party night , and then stayed over at the hotel. It was lovely not to have to worry about taxis or pick ups late at night. Value for money was very good in a shared bedroom. Followed by a lovely relaxed breakfast the next morning before making our way back home.
Source: tripadvisor.co.uk
Party night,what a fabulous night. great time. Good meal , fast service. Good dj and tribute band. A great time was had by all. The staff were friendly and the place was easy access. would certainly recommend this place.
Source: tripadvisor.co.uk
Not liking self service at front of house, aside from this an excellent team and above average hotel. Breakfast buffet acceptable, we need warm croissants and chocolat au pain, espresso was brilliant, bar ladies and chap are consistently on top form, visited three times in last year, same staff ( low turnover) same high level.
Source: tripadvisor.co.uk
Great stay and staff look after you! Kindly had a lovely bottle of Proseco for me on arrival, can't wait to visit again, this is an amazing hotel and great value for money! Guaranteed a good nights sleep and no noise!
Source: tripadvisor.co.uk
Stayed on and off through work for a 5 week period. Great hotel rooms really clean and comfortable.
Didnt use the spa or pool due to work but they look real impressive and due to the amount of people using them they must be popular.
I would use this hotel again if working in that area.
Didnt use the spa or pool due to work but they look real impressive and due to the amount of people using them they must be popular.
I would use this hotel again if working in that area.
Source: tripadvisor.co.uk
Attended the Dirty Dancing Party Night on Friday and what can I say the whole evening was perfect!
Firstly the food, having attended party nights at other hotel chains I can honestly say I was not expecting great things however the food was amazing! Starter and main course was served quickly and both courses were hot and delicious. The Chocolate Fudge Cake for dessert was fabulous!
The entertainment was enjoyable we really enjoyed the evening even the disco after the singers had finished their set had everyone up dancing!
We decided to stay over at the Hotel and I'm so glad that we did the room was clean, spacious & modern. The bed was unbelievably comfy! Breakfast the next day was all help yourself and again hot and delicious with plenty of choice between hot & cold food!
A big thanks to the staff at this Hotel for making our evening so special especially all of the ladies in the Sales Office they really did ensure we had an amazing evening, I will definitely be returning!
Firstly the food, having attended party nights at other hotel chains I can honestly say I was not expecting great things however the food was amazing! Starter and main course was served quickly and both courses were hot and delicious. The Chocolate Fudge Cake for dessert was fabulous!
The entertainment was enjoyable we really enjoyed the evening even the disco after the singers had finished their set had everyone up dancing!
We decided to stay over at the Hotel and I'm so glad that we did the room was clean, spacious & modern. The bed was unbelievably comfy! Breakfast the next day was all help yourself and again hot and delicious with plenty of choice between hot & cold food!
A big thanks to the staff at this Hotel for making our evening so special especially all of the ladies in the Sales Office they really did ensure we had an amazing evening, I will definitely be returning!
Source: tripadvisor.co.uk
This is a perfectly average hotel with one big plus - the staff.
They were truly exceptional.
Nothing was too much - when minor issues were encountered they dealt with it efficiently but also in a way that you felt like there really was no issue!
Rooms are basic - with a couple of nice design touches.
Breakfast was plentiful and delicious.
We didn't use the swimming pool etc but it truly looked fantastic.
They were truly exceptional.
Nothing was too much - when minor issues were encountered they dealt with it efficiently but also in a way that you felt like there really was no issue!
Rooms are basic - with a couple of nice design touches.
Breakfast was plentiful and delicious.
We didn't use the swimming pool etc but it truly looked fantastic.
Source: tripadvisor.co.uk
Lovely hotel, great staff. Thank you. Very clean and impressive room. I stayed in upper deck. Gym and changing facilities very clean. Had an excellent stay and would definitely book again and recommend.
Source: tripadvisor.co.uk
Location was great, straight off the motorway. Easy to find. Lots of parking,
Source: expedia.co.uk
Lovely meeting up with my niece, great room, lovely swim and relaxing.
Excellent Sunday Lunch,
Lauren on reception was very helpful with an early check in, much appreciated.
Room was excellent,
thank you
Excellent Sunday Lunch,
Lauren on reception was very helpful with an early check in, much appreciated.
Room was excellent,
thank you
Source: tripadvisor.co.uk
Arrived on Friday all facilities excellent. Spent evening at party night three course meal very good. Entertainment and disco excellent. Booked out on Sunday after spending a very enjoyable experience in this hotel
Source: tripadvisor.co.uk
So nice stay at the Village Hotel in Bury
So beautiful view on the river
So quiet night
Good breakfast
Very nice staffing
Very pleasant stay
Very good location
Very nice room
Clean bathroom
Nice public house
So beautiful view on the river
So quiet night
Good breakfast
Very nice staffing
Very pleasant stay
Very good location
Very nice room
Clean bathroom
Nice public house
Source: tripadvisor.co.uk
We had a very bad night's sleep because of rude guests swearing and shouting in the corridor. The hotel listened and apologised (though cannot be responsible) and reduced our bill. Very good customer service.
Source: tripadvisor.co.uk
Fab visit. Everything we needed - except pub food finished early. The gym and pool facilities were great. Easy to find as just off the motorway. Excellent that there is a Starbucks in site. We had a really comfortable room.
Source: tripadvisor.co.uk
Group of us went to the Dirty Dancing Tribute Night on Friday 22nd, had such a fab time!
Dirty Dancing was fabulous, we were greeted with Sangria on arrival, all the staff were so friendly, polite and all looked to be enjoying themselves which added to the fun atmosphere. Food was amazing, ate the lot and the service was top notch too!
We stayed over and were treated to Rose in the room as a special treat for a special occasion, such a lovely team at Village Bury and really made us feel welcome.
The beds were really comfy too and the rooms were spotless!
Would definitely recommend!!!!
Dirty Dancing was fabulous, we were greeted with Sangria on arrival, all the staff were so friendly, polite and all looked to be enjoying themselves which added to the fun atmosphere. Food was amazing, ate the lot and the service was top notch too!
We stayed over and were treated to Rose in the room as a special treat for a special occasion, such a lovely team at Village Bury and really made us feel welcome.
The beds were really comfy too and the rooms were spotless!
Would definitely recommend!!!!
Source: tripadvisor.co.uk
The hotel is conveniently located and easy to find. The onsite facilities are excellent, with options for how to spend your time whether it be socialising, dining, working out or relaxing. Despite being a busy hotel, the staff always take the time to treat guests as individuals.
Source: tripadvisor.co.uk
We stayed with friends and found the hotel reasonable but a little tired. The self check-in is a little daunting and impersonal and we were lucky enough to find a human being at the desk. The welcome was warm and friendly. Our room was a complimentary upgrade but I cannot say that it was anything out of the ordinary. Unfortunately, it was not cooled but there was an impressive Dyson "no blade" fan that worked well. The bathroom lacked storage and the excellent shower leaked water on to the floor, making it necessary to use a towel in addition to the bath mat to prevent flooding across the room. Breakfast was good, with a good selection of cold and hot dishes. Again, the staff were very friendly and helpful. One irritation was the repeated failure of our electronic key: we were told that the system had recently been renewed but we found ourselves unable to get in twice. Unfortunately, we did not have the time to visit the extensive spa facilities. I would be happy to stay here again.
Source: tripadvisor.co.uk
The hotel was clean fresh and very nice hoped the family room may if been bigger but was ok the bar was good and would mist likely stop the again given the chance would like to see a discount maybe for repeat customers
Source: tripadvisor.co.uk
Great place for a wedding venue. Hotel rooms were lovely and clean and they made every effort to allow us to check in before the wedding. The staff were very helpful. Food was excellent. It was so nice to go in the pool and hot tub the next day. My only complaint was the drinks were a little expensive at the bar.
Source: tripadvisor.co.uk
I stayed at the village Bury on business and found the hotel well equipped, friendly and a clean. Self check in is novel but Impersonal but does the job. Bedrooms are to a high standard but don't have air con you do get a lovely Dyson fan which is very noisy and therefore not much use. Breakfast is self service but the staff are available and very friendly, poached eggs are very good. We ate in the public house on the first night and the food was Ok, The flat bread had been substituted for a 18 inch 8 inch wide doughy finger bread about an inch and a half thick without communication and nothing like the item on the menu. Good range of beers but the Pedigree either needed cleaning or changing it wasn't good. The second night I ate in the restaurant and the food and the service was very good.
Source: tripadvisor.co.uk
We booked here because we were at a Wedding near by.
The Hotel looks very tired even though it not that old.
The rooms are like rabbit warrens its hard trying to find your room and then remember how to get back to reception.
The booking process was very easy and no bother as was checking in.
We arrived and eventually found our room.
The room itself was perfect for what we needed a bed to rest our weary kheadsfor the night.
As i opened the window outside on the floor was full of cigarette buts from people smoking in the rooms.
In the corridor we could smell cigarette smoke.
Themed was extremely comfy ,the shower leaked all over the floor.
We had a good nights sleep.
Breakfast was ok friendly staff food mediocre .
The Hotel looks very tired even though it not that old.
The rooms are like rabbit warrens its hard trying to find your room and then remember how to get back to reception.
The booking process was very easy and no bother as was checking in.
We arrived and eventually found our room.
The room itself was perfect for what we needed a bed to rest our weary kheadsfor the night.
As i opened the window outside on the floor was full of cigarette buts from people smoking in the rooms.
In the corridor we could smell cigarette smoke.
Themed was extremely comfy ,the shower leaked all over the floor.
We had a good nights sleep.
Breakfast was ok friendly staff food mediocre .
Source: tripadvisor.co.uk
Ten hotel is good value and offers great facilities too. Everything in one place from the bar to the spa. The rooms have recently been refurbished and offer all the home comforts including a coffee espresso maker in the room a Dyson fan to keep you cool and a large flat screen tv connected to Sky. Free wireless connectivity adds to the whole experience.
Source: tripadvisor.co.uk
