Village Hotel Bury
Latest Reviews
well where do i start what a great welcoming place to arrive at,the reception is fast and easy all the staff are approachable and friendly and happy to assist you and are a credit to your brand we only stayed one night this time but you still provide an amazing service , management you should be proud
Source: tripadvisor.co.uk
My daughter and I visited this hotel for a conference. It was a wonderful experience which was extremely well coordinated. The venue was a good size for our needs food was excellent and staff couldn't have been more helpful. Rooms are of a very high standard and spotlessly clean.
Source: tripadvisor.co.uk
First of all the £50 Sunday deal for a night and two courses is incredible value and I'd recommend it to anyone.
The hotel and rooms are lovely and all the staff were so friendly and helpful. The waitress (Daisy) who served our table of 19 was great.
We didn't get to use the spa but judging by the people there it was well used. Would definitely stay there again.
The hotel and rooms are lovely and all the staff were so friendly and helpful. The waitress (Daisy) who served our table of 19 was great.
We didn't get to use the spa but judging by the people there it was well used. Would definitely stay there again.
Source: tripadvisor.co.uk
Great value for money, great location, plenty of parking space. The evening meal was really really nice, couldn't manage it all, very tasty. The village chain was recommended to me, would definitely stay again
Source: tripadvisor.co.uk
We stayed for one night for my cousins wedding , the wedding was amazing!!!!! I've been to many tribute nights here but never seen the room look sooooo good! It was beautiful!!! Everything was fantastic, our room was clean, comfortable & just what we needed! The breakfast was very good, look forward to staying again village bury ! Thank you
Source: tripadvisor.co.uk
I have stayed here before so was used to it....the staff always seem to be pleasant and helpful. There does seem to be a move towards more automation and less personal though as experienced by the check-in process. Bar a bit pricey but good atmosphere We did have difficulty finding our room though as the signage seemed confusing.Overall it is a good place to stay and we will be back
Source: tripadvisor.co.uk
Stayed one night for a friends wedding. Hotel staff very welcoming on arrival and throughout our stay, both on reception and bar/waiting on. Good nights sleep despite disappointing lack of room cleanliness. Body hairs found on the bath edge and on the bathroom floor. Lots of dusty surfaces in the bedroom.
Turn around was weekend, so appreciate room cleaned in a rush but clearly need more cleaning staff on duty so room prep time can be increased!
Turn around was weekend, so appreciate room cleaned in a rush but clearly need more cleaning staff on duty so room prep time can be increased!
Source: tripadvisor.co.uk
Food was lovely and the staff in the public house were exceptional, spoke to a young lady called Amy who helped with everything and was very attentive. would recommend to anyone, many thanks to all the staff in the hotel. Overall a very lovely stay, will definitely be returning for business and pleasure in the future
Source: tripadvisor.co.uk
Good quality room but disturbed until early hours by function music. Automated check in..... felt it was expensive for what it was. Difficult to find staff members. Breakfast service was good. Rooms clean.
Source: tripadvisor.co.uk
Beautiful bedrooms, friendly staff. Convieniant Starbucks down stairs.
3night stay
Upon arrival I asked for an upgrade for my room as I wanted SKY television. (As I had realised I booked the wrong room)
Unfortunately SKY wasn't working in that room (which is the only reason I wanted to upgrade) so the next day, asked to get it fixed...
This was delt incredibly well as it only took 5 minutes from when we told the staff about the issue, to come up and try to resolve the problem.
It lead us to move rooms. Into a slightly smaller room. But with all the same amenities.
The next day our electronic room key wouldn't let us into our room... so asked to get it fixed.. and again.. with in seconds it was delt with.
We didn't leave our rooms much due to my boyfriend working nights and sleeping patterns. But this obviously ruined the house keeping regime.
They would kindly phone us up and ask if we would like our room cleaned or any towels... in which we replied 'wanting towels'.
We didn't receive one lot of towels on one of the days. But I understand as we are one of many rooms in the Village hotel. And we were being a pain.
Over all the experience was wonderful.
You have a wonderful set of staff members and should be very proud.
We will be back (if you let us)
Images attached. (The first hotel room)
3night stay
Upon arrival I asked for an upgrade for my room as I wanted SKY television. (As I had realised I booked the wrong room)
Unfortunately SKY wasn't working in that room (which is the only reason I wanted to upgrade) so the next day, asked to get it fixed...
This was delt incredibly well as it only took 5 minutes from when we told the staff about the issue, to come up and try to resolve the problem.
It lead us to move rooms. Into a slightly smaller room. But with all the same amenities.
The next day our electronic room key wouldn't let us into our room... so asked to get it fixed.. and again.. with in seconds it was delt with.
We didn't leave our rooms much due to my boyfriend working nights and sleeping patterns. But this obviously ruined the house keeping regime.
They would kindly phone us up and ask if we would like our room cleaned or any towels... in which we replied 'wanting towels'.
We didn't receive one lot of towels on one of the days. But I understand as we are one of many rooms in the Village hotel. And we were being a pain.
Over all the experience was wonderful.
You have a wonderful set of staff members and should be very proud.
We will be back (if you let us)
Images attached. (The first hotel room)
Source: expedia.co.uk
Very good we got married here and come back a year later so It was good to see it was going well and brought back our memories. Very clean place staff are nice and all round good. Not a bad word so far good hotel and recommend to anyone with there other half.
Source: tripadvisor.co.uk
A good hotel clean and tidy just let down by the food served in the everning meal and slow servcie at the bar especially lat in theeverning when it gets buisy. but on the whole freindly and helpful staff
Source: tripadvisor.co.uk
Overall a very nice hotel.
Self check in was a little strange, not difficult but a little soulless in my opinion. Room was large, very clean and confortable.
Self check in was a little strange, not difficult but a little soulless in my opinion. Room was large, very clean and confortable.
Source: expedia.co.uk
Looked after well by all the saff in The Village Bury, special mention to reception staff Ashleigh and Sarah, who do their job with efficiency warmth and of course humour
Picture attached is Ashleigh, photo bombing a photo bomber
Picture attached is Ashleigh, photo bombing a photo bomber
Source: tripadvisor.co.uk
we have stayed at this hotel several times over the past few years and each time just gets better.
we had a club room and it was superb.great bed large telly with sky sports .
the shower fantastic.
we stayed the night boxing was on it was a great night with complimentery hot dogs well done.
abig thanks to all the staff who were great. but special thanks goes to sarah and Ashley who that extra mile to make your stay a memorable one we are back in june cant wait.
we had a club room and it was superb.great bed large telly with sky sports .
the shower fantastic.
we stayed the night boxing was on it was a great night with complimentery hot dogs well done.
abig thanks to all the staff who were great. but special thanks goes to sarah and Ashley who that extra mile to make your stay a memorable one we are back in june cant wait.
Source: tripadvisor.co.uk
It was a pleasure from the start of our journey to the end on the Wedding Day.
Louise Muir our Wedding Co-ordinator was the best, she helped me to Plan my Mum's and Step Dad's Wedding Breakfast and also the pre-meal drinks and the Rooms.The Bride and Groom arrived to a Red Carpet and welcomed by all the front of house staff, very surreal for them, but very appreciated.
We all went to the bar for our drinks, served by really nice staff, we were escorted to the Wedding Breakfast Meal, the room was AMAZING, there was plenty of food for everyone to enjoy, the whole experience was just great, the staff in the service for the meal was led by the 'Ops manager' Megan and her staff Amy.
Great celebrations had by all, especially the Bride and Groom.
Breakfast in the morning was full of lovely food choices to eat, all of our Family who had stayed over at the Hotel too, were there it was a lovey Get together for us all.
Mum and Dad were greeted and served by Julie Davenport, who was a great help to (Mum and Dad,) BRIDE and GROOM ...telling their story to her of how they met 60+ years later to find a spark still there and the spark turned to LOVE.....
thanks to the Village for making our Wedding day Celebrations
Louise Muir our Wedding Co-ordinator was the best, she helped me to Plan my Mum's and Step Dad's Wedding Breakfast and also the pre-meal drinks and the Rooms.The Bride and Groom arrived to a Red Carpet and welcomed by all the front of house staff, very surreal for them, but very appreciated.
We all went to the bar for our drinks, served by really nice staff, we were escorted to the Wedding Breakfast Meal, the room was AMAZING, there was plenty of food for everyone to enjoy, the whole experience was just great, the staff in the service for the meal was led by the 'Ops manager' Megan and her staff Amy.
Great celebrations had by all, especially the Bride and Groom.
Breakfast in the morning was full of lovely food choices to eat, all of our Family who had stayed over at the Hotel too, were there it was a lovey Get together for us all.
Mum and Dad were greeted and served by Julie Davenport, who was a great help to (Mum and Dad,) BRIDE and GROOM ...telling their story to her of how they met 60+ years later to find a spark still there and the spark turned to LOVE.....
thanks to the Village for making our Wedding day Celebrations
Source: tripadvisor.co.uk
Overall enjoyed the hen party there .staff excellent,very helpful,especially host team leader .Tribute night very good but do think they sell to many ti ckets ,very squashed on table unable to move ,difficult to eat .
Source: tripadvisor.co.uk
Really liked the hotel for value for money and service delivered upon my arrival. I had a disturbed night's sleep due to the person(s) in the room above suffering from insomnia and constantly pacing the room.
Source: tripadvisor.co.uk
well worth the money nice big room with sitting area good location close to motorway network
comfy beds friendly staff just short of a kettle instead of that coffee machine
bar ran out of guinness half way through the night which was dissapointing
comfy beds friendly staff just short of a kettle instead of that coffee machine
bar ran out of guinness half way through the night which was dissapointing
Source: tripadvisor.co.uk
Hotel was nice, service excellent but we upgraded to a club room which was over looking the car park at the front. The window was like it was open. It was so noisey. Also the heater didn't work in the room.
Source: tripadvisor.co.uk
Just like most of the village hotels this one will not let you down. It's nice and modern inside. I upgraded to the club room which was lovely nice and spacious with a nice big TV and with what felt like the world biggest most comfortable bed!! We slept great and will definitely be back. The pools was lovely my daughter had a great swim nice friendly staff. The changing rooms were nice and clean too really spacious. There is a lovely shopping complex 5 minutes away with the most delicious Nando's might I add. Thanks village can't wait to return.
Source: tripadvisor.co.uk
Lovely hotel and excellent facilities but the walls in the bedrooms are paper thin, you can literally hear every word from the room next door and they werent being particularly loud. Id come again but it was annoying as we were woken many times in the night and early in the morning.
Source: tripadvisor.co.uk
Stayed here for two nights in a Club room, with a company conference on the second day.
The staff are very welcoming, the room was nicely decorated with good facilities and a comfortable bed. Possibly too comfortable. Visits to the gym and pool were passed up for an extra hour or two of sleep.
The restaurant is good for breakfast, but the pub/bar is great for evening drinks and dinner.
Conference facilities are good as is the service provided.
The staff are very welcoming, the room was nicely decorated with good facilities and a comfortable bed. Possibly too comfortable. Visits to the gym and pool were passed up for an extra hour or two of sleep.
The restaurant is good for breakfast, but the pub/bar is great for evening drinks and dinner.
Conference facilities are good as is the service provided.
Source: tripadvisor.co.uk
Although I have their app it never works with the automatic check in at different Village Hotels.
I booked a Disabled room but I was not given one, plus on checking in I asked if I had a Disabled room however the receptionist let me go up first to check in to find it ' Was Not a Disabled room ' That's not good enough.
My room had a bath with rails, not a proper ' Disabled' room for example a wet room with a shower & seat was what I was expecting.
I paid for breakfast too but some things had run out and were not replaced.
A bit average and I was quite unhappy that they had mixed up the allocation of a Disabled room.
I rang on more than 2 occasions to make sure I was allocated a ' Disabled ' room.
This did NOT happen and as I am Disabled it's unacceptable.
I have stayed at different Village Hotels so I can genuinely tell the difference.
I booked a Disabled room but I was not given one, plus on checking in I asked if I had a Disabled room however the receptionist let me go up first to check in to find it ' Was Not a Disabled room ' That's not good enough.
My room had a bath with rails, not a proper ' Disabled' room for example a wet room with a shower & seat was what I was expecting.
I paid for breakfast too but some things had run out and were not replaced.
A bit average and I was quite unhappy that they had mixed up the allocation of a Disabled room.
I rang on more than 2 occasions to make sure I was allocated a ' Disabled ' room.
This did NOT happen and as I am Disabled it's unacceptable.
I have stayed at different Village Hotels so I can genuinely tell the difference.
Source: tripadvisor.co.uk
I stayed here for a week and Sarah, Ashley and Lauren have been excellent so friendly and kind in their help. They are a fantastic team and we're always smiling and cheerful.
Also the lady who works on the desk for the pool / a fantastic place I would come back anytime and the reception staff are the best in any hotel reception I've ever been to. Checking in and out is so quick and simple and the prices are so reasonable thankyou so much Heidi
Also the lady who works on the desk for the pool / a fantastic place I would come back anytime and the reception staff are the best in any hotel reception I've ever been to. Checking in and out is so quick and simple and the prices are so reasonable thankyou so much Heidi
Source: tripadvisor.co.uk
