Stayed here after getting an extremely good deal in the Village summer sale (which even included friday and saturday night which was a change). The first room we went in the Sky box did not work but when we told the staff they were really helpful and came up straight away to sort it own. When they couldn't we were moved to a new room straight away.

The bed is extremely comfortable and as part of the club room the dyson fan was a nice extra, as was the coffee machine. The bathroom was really modern and the shower was really great.

Only things which let the hotel down is how busy it is. There were a couple of weddings on which included bagpipes which could be heard from our room.

Also, the breakfast was extremely disappointing. In such a highly rated hotel with it's own restaurant you would think it would be a lot better. There was a limited choice for the cooked breakfast and the items that were there were either not very well cooked or seemed like they had been there a while. The only saving grace was the pastries and yoghurts.

Nice hotel if you're in the area but opt for breakfast elsewhere.

Great hotel. The staff, service and facilities were perfect. We had a great time.The central reservation Team appalling though. Do not make a mistake when booking on the website they were of no help. However, when I got through to the hotel they saved the day.

The reception staff Emma was great very helpful and friendly. Our room was good just way to hot even with Dyson cool and windows open. The tribute night entertainment was good but the whole set up of the room was terrible and very poor in terms of health and safety considerations to the guests. We were on a long table where we were packed in like sardines! We couldn't even pull our chairs out to get into them we had to climb to get into our seats. If there had been a fire we'd have really struggled and it'd have been chaos. Also, we booked for a table of 13 but when we arrived there was only 12 seats on our table and no room for our 13th guest who had to leave and go home because it was obvious there was nowhere for her to as it was over packed as it was. The entertainment and food were really good. The hot plates had to be passed down the guests using towels provided by the staff as the waitresses and waiters couldn't get near us to serve them because the chairs were packed in so tightly back to back. This was a hazard as we had all been drinking and the plates were hot requiring towels to handle them and we had to do this for each course served which was ridiculous. The spa facilities were great and we didn't realise there was a hot tub in there so that made our day lovely and warm. Also a nice vibe in there, friendly people other than the lady on reception at the leisure club who looked down her nose at us and was very abrupt and rude. I would go to the hotel again but I would think twice about the tribute night which is a shame because the entertainment and food were good but the room was overcrowded and as mentioned the fire hazard and healthy and safety aspect was terribly thought out. Also we found the breakfast expensive so we dined over at the waterfold farm pub where it was less than half the cost of the village breakfast.

Overall a fab night with fab customer service but drinks and food are all overpriced so expect to pay. Small cleanliness issue corrected immediately but not the comfiest sleep I've ever had. Receptionist is helpful and friendly.

I booked a day room. It was very cheap but the actual room and bathroom were amazing. Super clean and presentable. Also had access to the gym and swimming pool which I thought was brilliant especially for the price I paid. Already have been recommending Village hotel Bury to my friends and family.

Upon arrival we checked in and went straight to room but then decided to upgrade, however it was a downgrade previous room was much nicer.
We had a two course meal in the restaurant, staff were lovely, starter was great but the main was a let down.
As for sleep well I believe there was a wedding, as our room was above the outside area all we could hear was screaming, fighting and smashed bottles. Due to this the lady on reception gave up a late checkout.
Stayed here before and had a great experience I'm guessing this was a one off with it being a busy bank holiday weekend.

Great stay and staff were very polite and knowledgable and helpful. Arrived to a warm welcome and left with one. Ashley thevreceotionist bent over backwards to help us. I would definitely stay here again a d plan on doing so for theme night in December

Hello. We have stayed at Village Bury many times and also your hotels in Ashton and Hull and always have a great time, love the buzzy atmosphere. Could we politely request some more training for your receptionist Ashley the girl was struggling to cope and twice told us happy hour ended at 800 pm. We came down for dinner at 705 pm to be told we had just missed it. Enjoyed our meal and I think Ashley could learn lots from Tina the restaurant manager her customer service was exemplary. Thank you Chris Hubbard. Ps we were still told happy hour ended at 800 pm the next day.

Have used this hotel already several times. They've moved some time ago to self-checkin via terminals, but these are not always working ok. Lucky for me a (very, very friendly) staff member was in the lobby and checked me in in the old-fashioned way.
Rooms are very clean, bed is certainly ok.
Dinner used to be better in the past (now the meat was a bit chewy, grilled vegetables partially raw, partially overcooked).
Staff are very friendly !
I would have given a 4 star rating in the past, now moving to 3 star overall.

Very friendly, helpful and cheerful staff. Evening grill and breakfast food were both enjoyable and the service was quick and professional. Room had good facilities with a comfortable bed. Only downside was the noise - late night music and banging doors.

Rooms are great, practical and mattresses are out of this planet.
Very happy with the service and level of service provided by staff, great facilities, easy access to motorway, very quiet stay if you want to chill out.

Can't fault the hotel for cleanliness and good staff. Room great and modern.
The only problem was the hotel bar was open all night for a boxing pay per view. This resulted in many people buying tickets for the event which was very late in the early morning. The noise from the smoking terrace and bar was noisy all night, so didn't get any sleep till after 6am when it all went quiet

the hotel is in a decent location. Not too far from the city centre and alot of attractions in the local area. The hotel is very clean and the staff were very accommodating. We would stay here again in the future.

Bathroom needs immediate attention It tainted our enjoyable social evening which was overall a great night. Singer was very professional and connected very well with a diverse age range.Outlook from the bedroom was stark to say the least. Maybe some plant decoration would help

Lovely stay friendly helpful staff nothing too much trouble would definitely stay again and recommend to friends and family.
Very comfortable bed I wanted to take it home with me.
Fantastic shower very clean overall
Location perfect for short journey into Bury

Relaxing 2 night stay at the hotel with lots of local places to visit. The room was big and spacious with plenty of room and the bed was big an comfy. A good nights sleep waking feelinh fresh in the mo.

I was very surprised with the hotel rooms. I thought they would of slit nicer than they were. There's nothing nicer than making a coffee in your room. It does piss u off when it doesn't work. The shower was nice though. I was expecting a bath. Oh well can't have everything. Just do your homework first. My window looked out onto a brick wall. Luckily I was only there for the day. Before you book ask lots of questions. Hope you enjoy it. Me

Bought a Wowcher deal for a Spa Day and 2 treatments each. We enjoyed everything, though I seemed to have a more pleasant experience with the massage than my niece. I was given options of the oils used and she wasn't sadly. Worth the money though.

NICE PLACE

Me and my husband stayed over night on the 19th August as my husband daughter got married and had her wedding breakfast and party at night there. The whole day was so perfect can't fault the staff at all.Rooms lovely we had a club big and spacious, beds comfortable. Staff friendly I would definitely recommend to family and friends.

For a good value stay this cannot be beaten, especially on the special offer room rates we were able to book in advance. Rooms spacious, clean & well presented, with good bathroom with larger dispensers for hand soap, shower gel & shampoo. Suggest you take your own flannel for the shower gel, & soap if you prefer that to gels. Excellent buffet breakfast & great coffee. Restaurant is well laid out and staff were very friendly & helpful, offering extra tea/coffee etc. Would have appreciated the option of herbal teas in the room for husband who doesn't like to drink too much caffeine, and option to have Bury black pudding for breakfast, but these are minor points. We will probably visit again as its so convenient for the motorway and visits to relatives in the area.

Have stayed here a few times for a night away, always good value and usually a promotion available.
Good offers in the pub on drinks all day and the food was nice for our meal in the restaurant.
Breakfast was a bit disapointing as had to wait while the hit food was replenished but overall ok.

Just back from a stay here is what we thought

. Checking in was easy
. Staff friendly
. Room was brilliant bed was comfortable and large TV was huge(we upgraded.
To club)
. Pool and leisure facilities where nice and clean
. Food in the restaurant was tasty and hot but let down by the drink prices eg (1 pint and a glass of water was 6.30)

All in all was a great stay and good value for money our favourite of THE 4 Manchester Village Hotels. REALLY ENJOYED IT HIGHLY RECOMMEND XXX

We stayed prior and after a wedding we were attending locally. The room was modern spacious and clean. We enjoyed the food in the restaurant both on the first evening and breakfast time. All the staff we came across were friendly and helpful

By far the best village hotel we have stayed in all the staff and facilities were excellent the children loved the free ice-cream such a bonus the pool is fantastic and changing room very clean with plenty of hairdryers