The Car Co
Latest Reviews
Left shop with new car and very mixed feelings. Lots of unfair sales technics and hidden charges. So be prepare to pay more than you assumed you will
I like car I bought but the whole experience instead of being something exited left me feeling used and abused and definitely taken advantage off.
So if you ever planning on going there make sure you have a proper negotiator with you.
I like car I bought but the whole experience instead of being something exited left me feeling used and abused and definitely taken advantage off.
So if you ever planning on going there make sure you have a proper negotiator with you.
Source: trustpilot.com
Fantastic service from start to finish, must thank Mobbs for all his help.
Source: trustpilot.com
Really helpful explained everything perfectly
Source: trustpilot.com
good customer service not to pushy helpful and informative .
Source: trustpilot.com
Easy and quick left with The car on the same day
Source: trustpilot.com
Dealt with both these advisors! Both lovely, friendly and helpful! Made the car buying experience lovely and smooth, and made it a pleasure to do business with both themselves and the company! Came out with a smile on my face and a great car! :)
Source: trustpilot.com
Good quick service,
Source: trustpilot.com
Confident and knowledgable, Glynn was helpful in deciding on buying a car. dealt with issues very well. Would reccommend.
Source: trustpilot.com
Managed to get all the information i needed on a car and go through with a quick and smooth sale. All staff I have spoken with have been friendly and approachable.
Source: trustpilot.com
I'll recommend the company to everyone who is looking for a fast service and helpful staff
I'll recommend to speak to Dani ☺️
As he was very nice and organised.
I'll recommend to speak to Dani ☺️
As he was very nice and organised.
Source: trustpilot.com
The car I have bought from The Car Company is ok. However, when I looked round it, 4 out of the 5 (inc spare) tyres were either on or below the legal limit. I mentioned this & was assured any worn tyres would be replaced. When I went to pick up the car, they said that all the tyres were fine & didn't need changing! The spare had no tread left on it at all!
Secondly I was given all sorts of paperwork to sign, amongst which was a form for me to fill out & verify the car's condition. I only realized when I got home, that they had already ticked all the boxes to say it was fine. Remember this is a form I was supposed to complete in its entirety. As it turns out, the car is ok, however I would have had no come back, if i'd found something dodgy at home.
They took my car in as part exchange. Again there was too much smoke & mirrors regarding the price & condition etc. The salesman had to go out of the room on 5 occasions, to discuss the deal with his boss! Coming back each time, making out he was on our side in the negotiations.
All in all, it was like dealing with a stereotypical "used car salesman". If he'd introduced himself as Arthur Daley or Dell Boy I wouldn't have been surprised.
I know they are in the business to make money, however this shouldn't be at the cost of customers satisfaction.
Would I buy a car from The Used Car Company again? Probably not. Unless I was a cash buyer & had my bulls**t filter turned up to the max!
Secondly I was given all sorts of paperwork to sign, amongst which was a form for me to fill out & verify the car's condition. I only realized when I got home, that they had already ticked all the boxes to say it was fine. Remember this is a form I was supposed to complete in its entirety. As it turns out, the car is ok, however I would have had no come back, if i'd found something dodgy at home.
They took my car in as part exchange. Again there was too much smoke & mirrors regarding the price & condition etc. The salesman had to go out of the room on 5 occasions, to discuss the deal with his boss! Coming back each time, making out he was on our side in the negotiations.
All in all, it was like dealing with a stereotypical "used car salesman". If he'd introduced himself as Arthur Daley or Dell Boy I wouldn't have been surprised.
I know they are in the business to make money, however this shouldn't be at the cost of customers satisfaction.
Would I buy a car from The Used Car Company again? Probably not. Unless I was a cash buyer & had my bulls**t filter turned up to the max!
Source: trustpilot.com
Glynn was great from start to finish. Great car,
Clean and like new. Thanks to Glynn and the team, I will be back when looking for an upgrade.
Clean and like new. Thanks to Glynn and the team, I will be back when looking for an upgrade.
Source: trustpilot.com
Excellent service and customer personabilty i would recommend this company to family and friends
Source: trustpilot.com
Noticed scratches on drivers side when I first viewed the car was told not to worry that would all be done and sorted before I collected the car polished and sorted I came back few days later to say I would have the car as long as they promised to sort the scratches out again mobs assured me they would be done arranged to collect the car few days later scratches still on car asked why they wasn't done was told that they tried to give it qwick buff but I will need to bring it back at my convenience and they will sort it so far I have phoned them three times to try and arrange a day mobs said he would call me back but as not I have phoned twice and have been told he is not at his desk but have not been asked what my enquire was about just told to ring him back not great after sales guys
Source: trustpilot.com
Great service from start to end, Glynn was a star
Source: trustpilot.com
Was looked after by mobz and couldn't have been happier. Nice man and very professional. The deal was good and all sorted fast. Picked my car up this morning and am extremely happy with it. Would recommend the car sales company to anyone!
Source: trustpilot.com
brilliant service thank you
Source: google.com
Bought a Vauhall Insignia 6 months ago and everything was fine until 6 months later when the exhaust and tires needed replacing. This was minor because I had a clutch failure and had to replace the burst slave cylinder and had to get the flywheel changed also. The bill was nearly sixteen hundred pounds. NEVER BUY FROM THIS CAR COMPANY. It might seem a good deal but in the future it will cost you a fortune with repairs!
Source: trustpilot.com
Great service didnt feel forced into buying the car and all the paper work was sorted with Steve step by step even sorted the tax and explained everything very trustworthy and willing to answer any questions
Source: trustpilot.com
Amazing experience. All the staff were really friendly, from the salesman to the valeting staff. Staff were patient and answered all questions. Would definitely go back to these guys in the future.
Source: google.com
Very friendly and willing to help.
Very knowledgable about the car in question
Very knowledgable about the car in question
Source: trustpilot.com
Ahmed is always helpful. This is my second car with them. Everything is professional but also efficient, all the information I needed was provided. All questions were answered.
Source: trustpilot.com
GOOD SALES MAN AND WHAT MOST IMPRESSED ME WAS A LONG ROAD TEST ON BOTH URBAN AND MOTORWAY, POINTED OUT DEEP SCRATCH ON DOOR AND HE SAID HE WOULD GET IT DONE AND HE DID,GOOD PRICE AND EVEN THE ADD ON WARRANTY SEEMS PRETTY GOOD
Source: trustpilot.com
Really pleased with my purchase, saved over £1000 against a similar vehicle I had looked at in the morning. No pushy sales pitch and drove away with the car that day.
Source: trustpilot.com
This is my second car off the car sales company the first car has been awesome and still got it anyway bought the astra for my daughter very professional service again did have a couple off problems with the car but was put right in a matter off days but got the car back and the alloys hadn't been refurbished so quick call to yasseen and he has got it sorted for me thanks a lot and thank your team
Source: google.com
