Red Hall Hotel
Latest Reviews
We held our wedding here 9/6/23 all I can say is wow! The level of service was outstanding, the staff were amazing, a special Thankyou to Damien who made sure everything ran perfectly on the day. The food was beautiful and the venue just perfect. We felt looked after from the minute we booked our wedding right up to checking out the day after. We couldn’t of asked for anything more.
Source: tripadvisor.co.uk
Excellent hotei friendly staff
Source: expedia.co.uk
Hats of to all the staff they were fabulous nothing was too much trouble, my niece got married here on Saturday what a beautiful day it was, the set up the service the food all were spot on, the rooms are clean and confortable, I cant reccomend this hotel enough, but thankyou one and all .
Source: tripadvisor.co.uk
We celebrated our wedding 29th April, from start to finish a very professional and detailed commitment to all of our needs for our special day. Not only the build up but the excellent organisation on the day, can’t praise then enough, with an extra special mention to both Sharron and Becky for there organising skills and for Warren , our master of ceremonies who was exemplary on the day calming all our nerves
Source: tripadvisor.co.uk
Comfortable,clean with friendly service especially the breakfast ladies . Furniture in room in need of paint to smarten it up
Source: expedia.co.uk
Excellent customer service with friendly & helpful staff. 👍
Source: expedia.co.uk
Check in was good and although I booked late and the confirmation hadn't come through they booked me in and resolved later.
Room is comfortable but I wouldn't say plush.
Restaurant wasn't as good as I expected.
Room is comfortable but I wouldn't say plush.
Restaurant wasn't as good as I expected.
Source: tripadvisor.co.uk
Lovely warm room to arrive to, on freezing evening. Unfortunately on the 2nd and 3rd day, the tea and milks etc and toilet rolls weren't replenished. This wasn't a problem as we got more from reception. Breakfast's were a bit expensive. Especially the continental at £9.95 which was just cereal, toast and some small croissants with drinks of course. We also had an evening meal, mainly to avoid going out in freezing and snowy conditions, however some ofthe steak in the steak pie was a bit chewy!
Source: expedia.co.uk
Absolutely loved our stay here with our friends. Staff are all super friendly, helpful and efficient from the reception to the restaurant. Food and breakfast was fantastic and the hotel is beautifully decorated throughout. Everything was perfect & with lots to do in the local area would highly recommend staying here.
Source: tripadvisor.co.uk
Very friendly staff, room was clean and very warm. Breakfast laid on early so i could complete my walking challenge. Would stay again happily.
Source: expedia.co.uk
Extremely helpful Lady Receptionist
Source: expedia.co.uk
Lovely room and great value for money. Clean, good food and service in Oscar’s bar/restaurant and the most comfortable mattress I’ve ever slept on!
Source: expedia.co.uk
Amazing solo stay. Staff looked after me. Recepionist in evening was fab. Food was gorgeous and bed was so comfty . Def stay again
Source: expedia.co.uk
We have celebrated New Years Eve at The Red Hall as a group of 10.
Having pre booked our meals in advance we were a little concerned about the limited choices however the food and service on the night was excellent.
The Holcombe room was very tastefully decorated for the event and the “singing waiters” were a brilliant polished act to entertain us.
Many thanks to all the staff for looking after us and for providing a first class night out.
Having pre booked our meals in advance we were a little concerned about the limited choices however the food and service on the night was excellent.
The Holcombe room was very tastefully decorated for the event and the “singing waiters” were a brilliant polished act to entertain us.
Many thanks to all the staff for looking after us and for providing a first class night out.
Source: tripadvisor.co.uk
We attended a xmas party at this location . The food was very very good considering the amount of people they catered for . the service was also very good .
Customer service at this hotel is second to none . The manager’s approach to ensuring we have left with total satisfaction. is much appreciated and beyond our expectations . We look forward to staying overnight in the near future and experiencing the rooms and other facilities at the hotel . i would certainly recommend this hotel for any future events due to the senior staff approach and hospitality amazing thanks so much
Customer service at this hotel is second to none . The manager’s approach to ensuring we have left with total satisfaction. is much appreciated and beyond our expectations . We look forward to staying overnight in the near future and experiencing the rooms and other facilities at the hotel . i would certainly recommend this hotel for any future events due to the senior staff approach and hospitality amazing thanks so much
Source: tripadvisor.co.uk
Lovely hotel, very clean and comfortable stay, staff very helpful and friendly. Would recommend this hotel.
Source: expedia.co.uk
On a regular visit 'Up North' to visit my family. We normally stay in the Village hotel or the Norton Grange- but this time we wanted to bring our small dog up. Whilst listed as accommodating dogs it seems they only have one 'dog friendly' room in the hotel (we called the hotel to book). You pay £15 per night extra for the dog.
Two things stood out at the hotel-
1) Staff. Without exception the staff were brilliant, especially with our dog Orla. They allowed us to use a table just inside the resident bar area for our meals. (Dogs are not allowed in the restaurant). Unfortunately we only got three names to praise- Chelsea in the evening. Naz and Brooke at breakfast time. + the Ukrainian cleaning lady. Thanks ladies :-)
2) Food- Breakfast was great. A served (with a smile) breakfast from a menu. Better than a buffet. On our first night we had an evening meal in the hotel- They had A-La-Carte, or a limited items set menu with a bottle of wine included. Very good value, and good food. ~£57 for 2 people, 3 courses with wine. Orla thanks the breakfast girls for the sausage.
We look forward to returning to this hotel.
Two things stood out at the hotel-
1) Staff. Without exception the staff were brilliant, especially with our dog Orla. They allowed us to use a table just inside the resident bar area for our meals. (Dogs are not allowed in the restaurant). Unfortunately we only got three names to praise- Chelsea in the evening. Naz and Brooke at breakfast time. + the Ukrainian cleaning lady. Thanks ladies :-)
2) Food- Breakfast was great. A served (with a smile) breakfast from a menu. Better than a buffet. On our first night we had an evening meal in the hotel- They had A-La-Carte, or a limited items set menu with a bottle of wine included. Very good value, and good food. ~£57 for 2 people, 3 courses with wine. Orla thanks the breakfast girls for the sausage.
We look forward to returning to this hotel.
Source: tripadvisor.co.uk
Room very clean and comfortable.
I am a beer drinker and the quality of the draft beer was not very good, not recommended.
Quality of breakfast was excellent, and the staff very friendly and helpful.
I am a beer drinker and the quality of the draft beer was not very good, not recommended.
Quality of breakfast was excellent, and the staff very friendly and helpful.
Source: expedia.co.uk
Four of us went for lunch using the seniors menu. It was excellent value and great food. Will definitely go again. Seniors menu offerred on Wednesday and Thursday, expected much smaller portions, but no, plenty to eat, excellent.
Source: tripadvisor.co.uk
Excellent lunch was had yesterday 12 November.
Staff were brilliant. The food was excellent.
Had the beef pie. Homemade and cooked to order.
Starter was strips of medium rare beef salsa.
Certainly go again. It made a pleasant change to have a more formal
dining experience at lunch time.
Staff were brilliant. The food was excellent.
Had the beef pie. Homemade and cooked to order.
Starter was strips of medium rare beef salsa.
Certainly go again. It made a pleasant change to have a more formal
dining experience at lunch time.
Source: tripadvisor.co.uk
I had my wedding here on 28th October 2022, and it was the best day ever. We had the winter package, which offered amazing value. The service and food was delicious and the team were really helpful during the planning. My bridal party had a conference room to get ready in, which was ideal and the team liaised so well with my other suppliers that I didn't need to think about anything on the day it was all taken care of. Warren made sure everything ran smoothly and we had the princess suite for 2 nights which is a luxurious room. Everyone commented on how well the running of the day went, and they had lots of staff for the day so everybody was served their meal quickly and never had to wait for a drink. Thank you so much!
Source: tripadvisor.co.uk
Staying for a special Birthday event with friends.
Very pleasantly surprised at the hotel overall, friendly reception and car parking was very accessible and lots of spaces.
Contemporary room was a good size, well laid out and a very clean modern bathroom with walk-in show, very well designed and comfortable. Nice view over the fields at the rear of the property which was a nice outlook. Great value.
Evening event was extremely well run, lovely staff and excellent food delivered quickly, hot and very tasty. Could not fault the room which was modern and comfortable.
Breakfast in Oscars was superb, great choice with lovely staff.
Overall, a superb hotel and highly recommended of in the area.
Very pleasantly surprised at the hotel overall, friendly reception and car parking was very accessible and lots of spaces.
Contemporary room was a good size, well laid out and a very clean modern bathroom with walk-in show, very well designed and comfortable. Nice view over the fields at the rear of the property which was a nice outlook. Great value.
Evening event was extremely well run, lovely staff and excellent food delivered quickly, hot and very tasty. Could not fault the room which was modern and comfortable.
Breakfast in Oscars was superb, great choice with lovely staff.
Overall, a superb hotel and highly recommended of in the area.
Source: tripadvisor.co.uk
Nice to stay in an independently owned hotel. Friendly. Food good.
Source: expedia.co.uk
I recently attended a wedding here - as a guest it went really well. The food was excellent, the rooms, whilst a ittle snug, are very clean and have everything you need. Why then the title of 'benefit of the doubt'?
As part of the wedding party and seeing the stress placed on the poor bride/bridegroom in the run up to the wedding I can only guess that the lack of availablity of experienced staff was the only reason that the admin and organisation (or lack of it) was so poor.
The event organiser/planner changed three times during the course of the booking - none of whom left handover notes. The rooms for guests, booked months in advance, were not actually booked and indeed my own early check in - arranged in advance - didn't happen. Not helpful when you've travelled a fair way for a wedding taking place at 2pm and you don't get into your room until 1pm :-I The reception staff probably need some training in communicating politely even when they are busy :-(
Having said that there were some exceptional staff on the day - Warren, all the bar staff, the restaurant manager and his staff serving the wedding breakfast and finally the tall canadian (?) waiter in the main restaurant all did a great job and should be commended for their professionalism!
Would I recommend it - probably. It's the best of what is available locally - and on the day they pulled together to make it work :-I
As part of the wedding party and seeing the stress placed on the poor bride/bridegroom in the run up to the wedding I can only guess that the lack of availablity of experienced staff was the only reason that the admin and organisation (or lack of it) was so poor.
The event organiser/planner changed three times during the course of the booking - none of whom left handover notes. The rooms for guests, booked months in advance, were not actually booked and indeed my own early check in - arranged in advance - didn't happen. Not helpful when you've travelled a fair way for a wedding taking place at 2pm and you don't get into your room until 1pm :-I The reception staff probably need some training in communicating politely even when they are busy :-(
Having said that there were some exceptional staff on the day - Warren, all the bar staff, the restaurant manager and his staff serving the wedding breakfast and finally the tall canadian (?) waiter in the main restaurant all did a great job and should be commended for their professionalism!
Would I recommend it - probably. It's the best of what is available locally - and on the day they pulled together to make it work :-I
Source: tripadvisor.co.uk
Thanks to browser we found this hotel for on overnight stay last week on a trip round RHS gardens. The hotel was easy to bok directly on internet. The welcome was first class. The food in Oscar's Restaurant was some of the best we have experienced recently supported by sensitive service.
I would not hesitate to visit again or recommend.
I would not hesitate to visit again or recommend.
Source: tripadvisor.co.uk
