When my husband read my new blog he said “there’s no way you have written that” knowing that my English is not very good!
I replied and said no I didn’t write it Gill from Gem business support did.
Gill did a fantastic job I can’t recommend her enough
In February 2019, Mark C said:
Gill and her team are extremely professional, I would have no hesitation in recommending them.
In July 2018, Participation P said:
GEM Business Support are truly excellent!
Excellent at keeping to deadlines.
Excellent at customer management.
Excellent at producing perfect results, first time!
We wouldn’t contract anyone else to manage our administration, diaries, social media, phone calls. It’s GEM Business, 100% of the way!
Reply from GEM Business Support Ltd: Thank you so much - both Collette and I love working with you guys X
In July 2018, Viv P said:
It has been an absolute delight to work with Gill over the last few months. I find her focus on customer care second to none.
Gill is unflappable and has a fantastic can do, will do attitude. She embraces challenges and remains super positive at all times.
I would have no hesitation in recommending her to clients looking for somebody to take away the pain of bookkeeping, business administration and call management.
FD There Be Giants
In January 2018, Matthew R said:
Although Gill runs her own company GEM business very successfully, over the last 6 months she has been an integral part of Safety Guide, working on producing high quality educational material, providing us with invaluable and credible contacts and demonstrating a real attention to detail we have not experienced before.
I really feel she has enhanced our business and will do so in the future. I look forward to having a long term business relationship with her and thanks to Graham's networking we hope to create with Gill the same relationship we have at Minuteman Press, creating long term business strategies to benefit all companies involved.
Safety Guide Ltd
Reply from GEM Business Support Ltd: thanks for this great review Matty - I'm enjoying the writing, it's great to work with you. Gill
Gill and the team at GEM have made such a difference to dBx Acoustics in the time they have worked with us. We have excellent bookkeeping and credit control, as well as professionally answered telephones, saving us hours every month. Their rates are very reasonable and the quality of work high. They're also generally nice people to deal with, we feel as though the GEM team knows our business and can represent us to clients. Highly recommended!
Reply from GEM Business Support Ltd: Thank you - we love working with you. Gill, team #GEM
GEM's call answering service is simply outstanding! I was away for 2 weeks and left my calls to Gill and her team who all went far above and beyond any other service I've encountered. They were able to deal with the best and worst of my wonderful customers in an incredibly professional manner, keeping me in the loop the whole time to help me maintain continuity in my business.
An excellent team with a fantastic service. I will be recommending them to everyone I can because they really are that great!
Reply from GEM Business Support Ltd: Thanks for the great review Suraj - was a pleasure to help you out so you could enjoy your holiday. Gill, Aimee, Collette & Lauren #GEM
We use GEM for call answering in our busy Plumbing & Heating company. It's an extremely professional service and helps our business when we need quiet time to work on specific tasks or have team meetings but still need someone to take customer calls. I cannot recommend all the girls in team GEM. Excellent service.
Reply from GEM Business Support Ltd: Thanks Becky - we love working with you guys. Gill, Aimee, Collette & Lauren #GEM
In September 2017, Becky L said:
I have used Gems call answering service over the last few weeks. Really professional and I will be using again.
It is a cost effective service for covering staff holidays without getting a temp in.
Reply from GEM Business Support Ltd: Thanks Becky - pleasure working with you guys. Now the setup is in place it's there whenever you need it #lunchbreak. Gill, Aimee & Collette
I can't explain just how fabulous GEM are. Not only has the service made my own business 1 million times easier as I'm no longer missing calls or worrying about having to call people back, but I feel 100% supported by all the staff. They are only an email or phone call away. I can wholeheartedly recommend this service to anyone who might need even the smallest bit of help with running their business!
Reply from GEM Business Support Ltd: Thanks Sam - we really appreciate that you appreciate us :) - Gill, Collette & Aimee
Gem Business Support provide a professional yet personable service.
We are a growing small company, and it's fantastic to have someone on the end of the phone and over email who says "yes, can do!".
I would recommend them in a heartbeat.
Recently trialled using Gem and I'm very impressed. Hard to trust anyone to answer my 200-300 calls per month but it's been done extremely professionally. They can't do enough for you. Emails of calls are very accurate and feedback where needed is quick. I will be continuing to use Gem for a long while I hope and now I know why so many people recommended me to them in the first place. Keep up the good work
Reply from GEM Business Support Ltd: Hi Alex, thanks for the great review. Really pleased it's working out for you.
I have recently started using the services of GEM Business Support and found their service to be excellent. Feedback from my customers has also been very good and I can highly recommend their services.
Reply from GEM Business Support Ltd: Thanks David. Nice to hear your customers and happy too.
In February 2017, Julie B said:
I went to Gill when I was overwhelmed with the 'Business Admin' - quick, effective & allowed me to get back to business..
Reply from GEM Business Support Ltd: thanks Julie - always a pleasure to work with you. Gill
In January 2017, Peter said:
GEM have been answering our phones for almost a year. The Service is friendly and professional.
Reply from GEM Business Support Ltd: Thanks Peter, the team really enjoy helping with your hectic call stream. Gill
In January 2017, Dawn S said:
GEM have been doing our Social Media for a few years. Really good Service and always a pleasure to deal with.
Gem provide us with call answering, admin, marketing and accounts services and they are more than professional in every area with a particular attention to detail and always delivered in a friendly and polite manner.
GEM have been and are invaluable to us as a growing business. Their professionalism, support and can-do approach have made a big difference to us being able to spend time working on our business and not just in the business. I'd highly recommend them.
Reply from GEM Business Support Ltd: thanks Anthony .. enjoying working with you. Gill
Gem Business Support are a great team, they support People Matters by handling all our phone calls as a Virtual Reception service. Since GEM came on board we haven't missed a call from any clients or prospects and the feedback has been great. They are polite, professional, accurate and are great at prioritising urgent issues which is really important for our HR clients. Backed up by the latest systems to send us an immediate text, e-mail or call if required. I would highly recommend them to anyone considering outsourcing their reception.
Gill has been a saviour to me! She has been able to quickly pick up regular tasks from me and even after just one month, I was becoming far more productive and able to focus on the higher-value activities which will grow my business. She's also great at keeping me in check and making sure I don't miss anything! If you want to shift up a gear, then you should think seriously about using GEM's services.
Reply from GEM Business Support Ltd: Thanks for this Roger. ThereBeGiants is a great company to work with. Gill