When my husband read my new blog he said “there’s no way you have written that” knowing that my English is not very good!
I replied and said no I didn’t write it Gill from Gem business support did.
Gill did a fantastic job I can’t recommend her enough
In April 2020, Simon Holland said:
I've used Gill and her team at GEM the past few years for holiday cover, best decision I ever made. I get a detailed call sheet upon my return, with excellent attention to detail and the re-direct calls for me to tradesmen when urgent! Great price too, makes my family holidays so much more enjoyable and stress free! Simon, Owner Jacob's Ladder Property Consultancy Ltd.
In January 2020, Alex Jones said:
The team answer hundreds of my calls a month with professionalism and pride. I'm a small company with 12 staff and these take the answering calls from me. Email me messages and if urgent even text me. People comment on how nice they are and I've never met them but just nod and agree. 5 stars
In January 2020, David Kingham said:
We required assistance in writing excellent quality blogs for our business. Although Gill knows nothing about our industry she was able to compile in length detailed and exciting blogs for us. Thank you.
In February 2019, Evelyn_Cyprus said:
I have just started this service since it was suggested to me by many friends. I think I love it so far
In February 2019, Mark C said:
Gill and her team are extremely professional, I would have no hesitation in recommending them.
In August 2018, Malcolm Ryder said:
they give brilliant support
In July 2018, Participation P said:
GEM Business Support are truly excellent!
Excellent at keeping to deadlines.
Excellent at customer management.
Excellent at producing perfect results, first time!
We wouldn’t contract anyone else to manage our administration, diaries, social media, phone calls. It’s GEM Business, 100% of the way!
Reply from GEM Business Support Ltd: Thank you so much - both Collette and I love working with you guys X
In July 2018, Viv P said:
It has been an absolute delight to work with Gill over the last few months. I find her focus on customer care second to none.
Gill is unflappable and has a fantastic can do, will do attitude. She embraces challenges and remains super positive at all times.
I would have no hesitation in recommending her to clients looking for somebody to take away the pain of bookkeeping, business administration and call management.
FD There Be Giants
In January 2018, Matthew R said:
Although Gill runs her own company GEM business very successfully, over the last 6 months she has been an integral part of Safety Guide, working on producing high quality educational material, providing us with invaluable and credible contacts and demonstrating a real attention to detail we have not experienced before.
I really feel she has enhanced our business and will do so in the future. I look forward to having a long term business relationship with her and thanks to Graham's networking we hope to create with Gill the same relationship we have at Minuteman Press, creating long term business strategies to benefit all companies involved.
Safety Guide Ltd
Reply from GEM Business Support Ltd: thanks for this great review Matty - I'm enjoying the writing, it's great to work with you. Gill
Gill and the team at GEM have made such a difference to dBx Acoustics in the time they have worked with us. We have excellent bookkeeping and credit control, as well as professionally answered telephones, saving us hours every month. Their rates are very reasonable and the quality of work high. They're also generally nice people to deal with, we feel as though the GEM team knows our business and can represent us to clients. Highly recommended!
Reply from GEM Business Support Ltd: Thank you - we love working with you. Gill, team #GEM
In January 2018, Emily Peach said:
Would seriously recommend these guys to anyone I know wanting to do business in this field. Very very helpful, very friendly and honestly the best I've found around town!!! Thank you so much guys A*
In January 2018, Tony Hayes said:
An excellent service , that means my business can be more productive because we now are able to provide a better service to our customers !
In January 2018, Bernadette Goudy said:
Gill and her team are fantastic for admin and office support - her team work with care and minimise mistakes. Really recommend.
In January 2018, Lacey Plumbing & Heating said:
We use GEM for call answering. It's an extremely professional service and helps our business when we need quiet time to work on specific tasks or have team meetings but still need someone to take customer calls. I cannot recommend all the girls in team GEM. Excellent service.
In January 2018, Alasdair Newton said:
Gill and her team are always on hand to help. If you are struggling to cope with the amount of calls you receive during the day, or are drowning in paperwork, GEM can provide the solution for you.
In January 2018, Graham Campbell said:
Gill and her team are a must for any company struggling to cope with incoming business calls. Excellent service, highly recommended.
In November 2017, Matthew Ralphs said:
Great team of people looking forward of working closely on projects together with Safety Guide thanks Gill
GEM's call answering service is simply outstanding! I was away for 2 weeks and left my calls to Gill and her team who all went far above and beyond any other service I've encountered. They were able to deal with the best and worst of my wonderful customers in an incredibly professional manner, keeping me in the loop the whole time to help me maintain continuity in my business.
An excellent team with a fantastic service. I will be recommending them to everyone I can because they really are that great!
Reply from GEM Business Support Ltd: Thanks for the great review Suraj - was a pleasure to help you out so you could enjoy your holiday. Gill, Aimee, Collette & Lauren #GEM
We use GEM for call answering in our busy Plumbing & Heating company. It's an extremely professional service and helps our business when we need quiet time to work on specific tasks or have team meetings but still need someone to take customer calls. I cannot recommend all the girls in team GEM. Excellent service.
Reply from GEM Business Support Ltd: Thanks Becky - we love working with you guys. Gill, Aimee, Collette & Lauren #GEM
In September 2017, Roger Longden said:
I often recommend them!
I can't speak more highly of Gill and the team. Sure, they do the regular jobs like the books, taking calls and managing diaries but they can, and have done more. From writing case studies to promoting events.Highly capable, very flexible and a vital part of my business.
In September 2017, Becky L said:
I have used Gems call answering service over the last few weeks. Really professional and I will be using again.
It is a cost effective service for covering staff holidays without getting a temp in.
Reply from GEM Business Support Ltd: Thanks Becky - pleasure working with you guys. Now the setup is in place it's there whenever you need it #lunchbreak. Gill, Aimee & Collette
I can't explain just how fabulous GEM are. Not only has the service made my own business 1 million times easier as I'm no longer missing calls or worrying about having to call people back, but I feel 100% supported by all the staff. They are only an email or phone call away. I can wholeheartedly recommend this service to anyone who might need even the smallest bit of help with running their business!
Reply from GEM Business Support Ltd: Thanks Sam - we really appreciate that you appreciate us :) - Gill, Collette & Aimee