Local Reviews
In January 2017, Ben Houghton said about Holiday Inn Bolton
Pros: Service pleasant and polite, comfortable bed, room temperature spot on, communal areas were clean, free parking for overnight guests, nice bar and excellent reception room (Cloysters). Cons: Rooms are very tired, bedroom smelled like drains so plumbing probably as old as the rooms look, carpets worn, parking is tight for larger cars, view from the room was a brick wall, breakfast wasn't great. The hotel staff earn 5 stars by doing a great job of cleaning and dealing with customers but the lack of investment by the company really lets the place down. It's very tired and needs to be refurbished hence the 3 star score.
Source: google.com
In January 2017, Sally Houghton said about Holiday Inn Bolton
We attended a wedding here and the Cloisters as a venue is lovely. The staff during our stay were professional, polite and welcoming. The whole place itself is nice and clean. All the communal areas and light and spacey, the room was neautral and clean. Positive for the room we stayed in (4th floor) are that the bed was incredibly comfortable, the temperature was ideal, plenty of storage, clean and lovely thick towels in the bathroom. The main negatives of the stay is that the building is just very old and needs Holiday Inn to spend a chunk of money on it! The room smelt, alot, of drains. There was scaffolding up on side of the wall which wasn't a great view. Whilst parking was free for overnight guests it was very tight to park.
Source: google.com
In January 2018, David Holmes said about Holiday Inn Bolton
Well it's not one of the best holiday inns I've stayed at. At breakfast some of the plates in the pike waiting to be used had dried on food deposits. You also had a long wait for some breakfast items, the eggs in our case. To be brought out even after we'd informed the staff they'd run out. In the bar we ordered drinks. One of which came in a dirty glass which had lipstick on the rim. The rooms are tired, but comfortable and clean. It's a shame as this hotel is well situated for the centre of Bolton.
Source: google.com
In June 2022, Sharon Abercrombie said about Holiday Inn Bolton
The staff were so helpful and couldnt do enough for us.Sharon who worked in the restaurant at breafast was fantastic,making sure we were satisfied with everything,going the extra mile .Our room was spotless and cosy.
Source: google.com
In January 2019, F Bhayla said about Holiday Inn Bolton
Amazing place. All clean and well-kept. Bathroom was nice. A little small but nice. Lady at the desk was extremely friendly and quite helpful. Parking was hard to get into. Very narrow. All in all it was a good experience. Wouldn't mind coming back!
Source: google.com
In January 2018, Laverne Gordon said about Holiday Inn Bolton
Hotel was lovely, clean and staff very friendly. My only issue with the hotel is that there was no early check in for guests who are attending a function at your facilities. We had travelled from Birmingham for a wedding that was held at your hotel and hadnt wanted to wear our attire there - hoping to freshen up and get changed prior to the wedding. Unfortunately we were unable to do either of these things. We were unable to check in until 3pm. The only downside to the facility.
Source: google.com
In January 2017, Emma Cooper said about Holiday Inn Bolton
Had a king size room on 1st floor. Spacious, clean and comfortable. There was a problem with the WiFi in my room and so I was offered a change. Had Mexican chicken wings (unusual?), seafood linguine with loads of fish in it and ice cream!
Breakfast was excellent, plenty of choice hot and cold plus made to order items.
Swimming Pool is currently out of action.
All staff were extremely warm and helpful.
Breakfast was excellent, plenty of choice hot and cold plus made to order items.
Swimming Pool is currently out of action.
All staff were extremely warm and helpful.
Source: google.com
In January 2018, Lindelwe Ndhlovu said about Holiday Inn Bolton
Was very disappointed with this place, on arrival the bathroom floor was wet ,and used towel had been left in the bath tub. Terrible lighting in room. One of the lights didn’t even work. Dated furniture. For a Hotel in central Bolton I expected more, especially considering the price we paid. I’ve been to better B&B.
But the breakfast buffet was wonderful,plenty of options and variety. Polite staff.
But the breakfast buffet was wonderful,plenty of options and variety. Polite staff.
Source: google.com
In January 2021, Tonia Heywood said about Holiday Inn Bolton
Reception staff are great but after being at the hotel for 3 weeks for business this week I have been let down. Security is a mess. The hotel was broken into on the 13th . Guests were not informed. Then broken into again on the 16th where from what I thought was a looked room as I was the only one with the key card. My laptop, handbag and training kit was stolen. The manager was not concerned!!!!!! The police informed me that the hotel was broken into the same way on the 13th.
The door from the kitchen to the training room was not locked which I did not know. Their is no security cameras or alarmed fire exits at the back of the building.
The manager basically said it was my fault for leaving my laptop and handbag in the training room whilst I went to the toilet.
Even when i asked for insurance details to claim to replace all that was taken. He said I could not claim off the hotel as it was my fault.
I do not recommend this hotel until security is improved.
The menu is over priced for the portion sizes and the managers attitude is terrible.
The door from the kitchen to the training room was not locked which I did not know. Their is no security cameras or alarmed fire exits at the back of the building.
The manager basically said it was my fault for leaving my laptop and handbag in the training room whilst I went to the toilet.
Even when i asked for insurance details to claim to replace all that was taken. He said I could not claim off the hotel as it was my fault.
I do not recommend this hotel until security is improved.
The menu is over priced for the portion sizes and the managers attitude is terrible.
Source: google.com
In January 2022, Simon Hodgson said about Holiday Inn Bolton
The hotel is modern. And the room was clean and spacious. The bed was super comfortable.
All the staff were really nice and helpful.
All the staff were really nice and helpful.
Source: google.com