Local Reviews
In November 2025, Louise M said about Mercure Bolton Georgian House Hotel
Went for a drink and Irene was on the bar, she was so nice. Chatted to us and was extremely professional, a credit to your hotel
Thank you Irene
Thank you Irene
Source: tripadvisor.co.uk
In November 2025, Steven J said about Mercure Bolton Georgian House Hotel
Booked afternoon tea as a birthday present, 3 off us went. Good selection of sandwiches, cakes were good, but not exceptional, same with scones. Unlimited teas and coffees were brilliant, and service was definitely 5* by our waitress Irene.
Source: tripadvisor.co.uk
In November 2025, kom40 said about Mercure Bolton Georgian House Hotel
Very comfortable stay. Spent 2 nights here, the room was adequate with everything we needed, tea and coffee facilities, iron, hair dryer… The bed was very comfortable and the heating was cosy.
We were on the 3rd floor and it was nice and quiet.
The room decor and bathroom do need updating, but it was all very clean.
Good location.
Good value.
Good size car park.
The staff were all friendly and welcoming, particularly Irene in the bar area. Irene was very friendly, attentive and helpful. A credit to the team!
We were on the 3rd floor and it was nice and quiet.
The room decor and bathroom do need updating, but it was all very clean.
Good location.
Good value.
Good size car park.
The staff were all friendly and welcoming, particularly Irene in the bar area. Irene was very friendly, attentive and helpful. A credit to the team!
Source: tripadvisor.co.uk
In November 2025, Gemma K said about Mercure Bolton Georgian House Hotel
Attended the Brasserie & Bar and was greeted by a lovely member of staff called Irene. I didn't purchase breakfast and Irene went out of her way to get me breakfast and a latte. Her hospitality skills are amazing, along with her customer service skills.
Would happily visit again. Such a caring woman, who deserves 5 stars.
Thank you Irene.
Would happily visit again. Such a caring woman, who deserves 5 stars.
Thank you Irene.
Source: tripadvisor.co.uk
In November 2025, Warren M. said about Mercure Bolton Georgian House Hotel
Booked afternoon tea last Friday. Pleasantly met and showed to our table. We were looked after by Irene all afternoon who is a star. Can't do enough for you.
Food was very nice and plentiful. Had to take some home with us.
Highly recommended.
Food was very nice and plentiful. Had to take some home with us.
Highly recommended.
Source: tripadvisor.co.uk
In November 2025, Soph K said about Mercure Bolton Georgian House Hotel
We booked a last-minute stay to take our poorly dog to the Animal Trust for emergency surgery and were very impressed with this hotel - it was in a perfect location for the places we needed to be. The whole place was well presented, and our room was clean, tidy, and had everything we needed for a comfortable stay. It’s also dog-friendly, which was a huge plus for us - meaning we could bring our other dog with us!
Every member of staff we met was very friendly and genuinely wanted to help. A special shoutout to Irene, who went above and beyond to help us, made us feel very relaxed (on an otherwise very stressful trip) and was very attentive.
If we come across another hotel from this chain in the future, we’d definitely choose to stay again. Highly recommended!
Every member of staff we met was very friendly and genuinely wanted to help. A special shoutout to Irene, who went above and beyond to help us, made us feel very relaxed (on an otherwise very stressful trip) and was very attentive.
If we come across another hotel from this chain in the future, we’d definitely choose to stay again. Highly recommended!
Source: tripadvisor.co.uk
In December 2025, Rosaleen W said about Mercure Bolton Georgian House Hotel
Had a voucher bought for afternoon tea.
The food was really nice and Irene was lovely. She couldn't do enough to make the experience enjoyable. Would certainly go again.
The food was really nice and Irene was lovely. She couldn't do enough to make the experience enjoyable. Would certainly go again.
Source: tripadvisor.co.uk
In December 2025, Katie H said about Mercure Bolton Georgian House Hotel
What an incredible experience my son is autistic and we usually struggle with sit down settings he absolutely loved it great food amazing service from ilene who made our experience that more magical.
Source: tripadvisor.co.uk
In December 2025, Mervyn Glyn S said about Mercure Bolton Georgian House Hotel
I meant to meet a friend at the nearby Middlebrook Shopping Centre but couldn't park due volume of Xmas shoppers. I had driven past the Georgian House so I messaged by friend to meet at the hotel. We were warmly greeted by Irene who was on bar duties. We only required a hot drink but the friendly and efficient service from Irene was way beyond our degree of expectancy. The lounge area was clean and comfortable, it was a most pleasant experience. I will call in again when I'm next in the area.
Source: tripadvisor.co.uk
In December 2025, Paul M said about Mercure Bolton Georgian House Hotel
I've been here before - a few years ago - and it was good. This time however I'd only say it was average.
It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.
To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.
The staff we're perfectly fine - for the few brief interactions we had.
They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
It seems the standards have dropped a bit - the maintenance standards were not great in the parts we saw - our room and some general areas. It was quiet as well - so you would expect they would be using the best rooms.
To be fair - we didn't use the gym, restaurant, breakfast - and so maybe we would have had a better impression had we done so.
The staff we're perfectly fine - for the few brief interactions we had.
They really do need a clear sign (ideally lit up) at the actual exit from the main road - otherwise in the dark, its really not clear where you need to turn off. We went backwards a forwards a bit trying to find it.
Source: tripadvisor.co.uk