Local Reviews
In August 2025, Sara&Tony said about Mercure Bolton Georgian House Hotel
Had a lovely stay on Sun night - 24th/25th Aug due to the excellent customer service provided by Irene in the bar area. She was so friendly and welcoming, alway's on hand to help and happy to chat and make sure we were happy - she made our stay
Source: tripadvisor.co.uk
In September 2025, Jane I said about Mercure Bolton Georgian House Hotel
We visited today for an afternoon tea, which was lovely. We were served by Irene who was very friendly and attentive and made the experience even better.
Source: tripadvisor.co.uk
In September 2025, DC said about Mercure Bolton Georgian House Hotel
We attended the Mac Millan coffee and cake event on 26th September. It was well organised by Nadine and well laid out with a good choice of cakes. Staff were very friendly and a we we're happy to contribute to a worthy cause.
Source: tripadvisor.co.uk
In September 2025, Go59626592326 said about Mercure Bolton Georgian House Hotel
A revisit to the murcur Blackrod. The place has has an uplift and looked good.. we had trouble booking a taxi during a busy period for an important meeting... Irene stepped in saved the day with the greatest of care and attention and even came out later to check it had arrived.... this is good old fashioned customer care at its best.
Source: tripadvisor.co.uk
In September 2025, Tracy A said about Mercure Bolton Georgian House Hotel
Had afternoon tea.was lovely well worth the money.nice and fresh.Irene was a lovely lady.fantastic service would definitely come back.
Source: tripadvisor.co.uk
In October 2025, Dawn R said about Mercure Bolton Georgian House Hotel
Rooms on top floor (2nd floor, 2 flights of stairs) were clean, but in need of updating. No plug sockets near the side tables and built in wardrobe furniture very dated. When I asked about a lift, I was told they didn't have one, however, on getting up to the first floor, there was a lift, but it was out of order. On the website it shows a pool, which i was hoping to make use of my first night, before a wedding the next day, only to be told it was closed and had been closed for a while as it was in need of extensive repair. If this is the case, take it off the website, your advertising something not available.
Breakfast was great, good quality and as much as you wanted. Staff were lovely and friendly.
Overall a nice stay, but could've been better.
Breakfast was great, good quality and as much as you wanted. Staff were lovely and friendly.
Overall a nice stay, but could've been better.
Source: tripadvisor.co.uk
In October 2025, crazyem666 said about Mercure Bolton Georgian House Hotel
Afternoon Tea for two. Lovely and welcoming experience. Irene met us on arrival and took us to our reserved table straight away. She asked if we were ready for our food which we said yes. Also my mum wanted a berry tea (Im definitely an English Breakfast kinda girl!). Off Irene went on the search for the berry tea as there was none left behind the bar. Came back with the food and the tea 😋 We requested Gluten Free due to allergies. And honestly couldn't fault it. We needed to double check it was gluten free because it just looked like normal food (anyone eating gluten free bread would understand that!)! It was all fabulous and we devoured the lot. Perfect place for a relaxed afternoon tea. No time pressures. Irene couldn't do enough for us! Please say thank you to Irene and the chef for looking after us! We will be back.
Source: tripadvisor.co.uk
In October 2025, Daniel J said about Mercure Bolton Georgian House Hotel
We had Afternoon tea which we’d won in a raffle. Irene looked after us and was lovely. She’d set us a table beautifully in a quiet corner and kept us topped up with tea and coffee. Food was presented very nicely by the chef and sandwiches were fresh and lovely. Cakes weren’t fresh but still nice. Thanks Irene!
Source: tripadvisor.co.uk
In October 2025, Aleksandra said about Mercure Bolton Georgian House Hotel
Irene made it For us absolutely fantastic member of staff ,place was good but made extra special by Irene thanks for your help
Source: tripadvisor.co.uk
In November 2025, Pioneer30463656598 said about Mercure Bolton Georgian House Hotel
An excellent meal,
Chicken salad was exceptional.
Chicken curry excellent.
We visit about 10 times a year & never disappointed.
Irene in the bar area is obviously a great asset.
But the reception are also most attentive & appreciated.
Chicken salad was exceptional.
Chicken curry excellent.
We visit about 10 times a year & never disappointed.
Irene in the bar area is obviously a great asset.
But the reception are also most attentive & appreciated.
Source: tripadvisor.co.uk